Hi All, Combo update - done Verify and repair permissions done. Still can't access iTunes Store bbbuuuuttttt, I can down load the movie and iTunes extra from the Movies tab in the iTunes Library.
Could a noisy Telstra phone line affect access? I have one of those. Could the iTunes Store timeout with a poor line? Can't access App Store either... Busy gremlin somewhere. Brian On 23 Mar 2014, at 8:39 am, Brian Risbey <risb...@bigpond.com> wrote: Hi Ronni Thank you for your persistence. Yes, the combo update, I didn't do it last upgrade but I will now. Brian Sent from my iPhone5 iOS 7.1 On 23 Mar 2014, at 6:38, Ronda Brown <ro...@mac.com> wrote: Hi Brian, Try downloading & installing the 10.9.2 Combo update overtop. <http://support.apple.com/kb/DL1726> Cheers, Ronni Sent from Ronni's iPad4 On 23 Mar 2014, at 12:12 am, Brian Risbey <risb...@bigpond.com> wrote: > > Hi Ronni, > > After receiving the confirmation email that my pre-purchase was available for > download I tried to go to/ open the iTunes store, I wasn't able to get into > the iTune store, at all, to start the download, > and the iTunes media download folder is empty, so it is another gremlin. > verify and repair permissions is coming up with a lot of errors,for iTunes, > (& all the various languages.., they don't seem to go away with repeated > verifies and repairs. > Definitely off to bed now. (It is a kids' movie!- Planes - he can wait.) > > Brian > > > > On 22 Mar 2014, at 11:57 pm, Brian Risbey <risb...@bigpond.com> wrote: > > > > Brian > Sent from my iPhone5 > iOS 7.1 > > Begin forwarded message: > > From: Ronda Brown <ro...@mac.com> > Date: 22 March 2014 23:51:17 AWST > To: "wamug@wamug.org.au" <wamug@wamug.org.au> > Subject: Re: iTunes Store not opening. > Reply-To: wamug@wamug.org.au > > Hi Brian, > > I noticed you mentioned... "I did have an error -50 appear" > Error -50 This alert occurs due to timeouts or conflicts trying to write a > file during download. > > ITunes Store "Error (-50)" appears when you download purchased videos > You may be able to fix the issue by deleting the cached video files for the > download and resuming your download. > > To find the cached video downloads: > 1. Navigate to the downloads folder on your computer: > OS X: ~/Music/iTunes/iTunes Media/Downloads > Note: The tilde (~) refers to your Home directory. > > 2. Locate the folder that contains the cached video file for this purchase: > The folder will be named for the > purchased video, and the name will end with .tmp or .m4v.tmp (for example, > The Munsters.tmp or The Munsters.m4v.tmp) > > 3. Move the .tmp folder for the affected video to the Trash > > 4. Open iTunes. > > 5. Choose Store > Check for Available Downloads. > > 6. Enter your account name and password. > > 7. Click the Check button. > > Cheers, > Ronni > > Sent from Ronni's iPad4 > > > On 22 Mar 2014, at 11:43 pm, Brian Risbey <risb...@bigpond.com> wrote: > >> Thank you Ronni, >> >> Tried 'find and move', >> verified and repaired permissions, too. >> >> I had also unauthorised my 5 computers and reauthorised just the MacBookPro. >> Just to make sure. >> Accessing iTunes store progress bar stops at 'ing' (in accessing). >> >> Also can't access the App Store, some mischief somewhere... >> >> Off to bed, very windy up here in the Hills. >> >> Brian >> >> On 22 Mar 2014, at 11:10 pm, Ronda Brown <ro...@mac.com> wrote: >> >> Hi Brian, >> >> If Daniel's suggestions does not solve your problem try: >> 1. Quit iTunes. >> 2. Open a Finder window. Click on "Go" in the menu bar. >> Hold down the option key and the Library folder pops up. Click on that. >> 3. Go to the Preferences folder. >> 4. Find and move the file "com.apple.iTunes.plist" to the desktop. >> 5. Open iTunes (iTunes will behave like you're opening it for the first time >> but you'll have all of your contents). >> 6. Try the store again >> >> Cheers, >> Ronni >> Sent from Ronni's iPad4 >> >> >> On 22 Mar 2014, at 10:52 pm, Daniel Kerr <dan...@macwizardry.com.au> wrote: >> >>> Hi Brian >>> >>> Some of that does ring a bell, but I can't remember it exactly off the top >>> of my head at the moment, and away from my "notes". >>> A few thins to try on the laptop. >>> >>> 1. Sign out of the AppleStore then sign back in again. >>> 2. In Macintosh HD/Users make sure you have the "Shared" folder there. If >>> it isn't, create it. >>> 3. Log in to your account in iTunes on the MacBook Pro and check that >>> everything is ok there, i.e. it doesn't ask you update this that or the >>> other…. >>> 4. Try a few of these ones as well. >>> >>> Try those and see how it goes. >>> >>> Kind regards >>> Daniel >>> >>> Sent from my iPhone 5 >>> >>> --- >>> Daniel Kerr >>> MacWizardry >>> >>> Phone: 0414 795 960 >>> Email: <daniel AT macwizardry.com.au> >>> Web: <http://www.macwizardry.com.au> >>> >>> >>> **For everything Apple** >>> >>> NOTE: Any information provided in this email may be my personal opinion and >>> as such should be taken accordingly, and may not be the views of >>> MacWizardry. Any information provided does not offer or warrant any form of >>> warranty or accept liability. It would be appreciated that if any >>> information in this email is to be disseminated, distributed or copied, >>> that permission by the author be requested. >>> >>> On 22/03/2014, at 10:37 PM, Brian Risbey <risb...@bigpond.com> wrote: >>> >>>> Hi all, >>>> I have latest system OSX 10.9.2, >>>> and iTunes... 11.1.5 (5) >>>> >>>> My internet is working - BigPond, my iPhone 5 can open iTunes Store >>>> successfully via home network. >>>> My MacBookPro cannot. Though it can use Maps, Email and Safari - so >>>> network is fine. >>>> I am trying to download a movie - two days now. >>>> I get the striped barber's pole and sometimes a 'half-way' access bar at >>>> the top of the screen. >>>> I can check my iTunes account details. I only have 5 computers out of my 5 >>>> allowed. >>>> I can authorise my MacBookPro. >>>> I can sync the two iPhones. >>>> >>>> I only get white screen, with the store menu at the top, : Home, music, >>>> films, apps... >>>> I did have an error -50 appear. >>>> >>>> I have restarted MacBookPro 4 times. >>>> >>>> Have I missed something? >>>> >>>> Brian -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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