Hi Brian,
I noticed you mentioned... "I did have an error -50 appear"
Error -50 This alert occurs due to timeouts or conflicts trying to write a file
during download.
ITunes Store "Error (-50)" appears when you download purchased videos
You may be able to fix the issue by deleting the cached video files for the
download and resuming your download.
To find the cached video downloads:
1. Navigate to the downloads folder on your computer:
OS X: ~/Music/iTunes/iTunes Media/Downloads
Note: The tilde (~) refers to your Home directory.
2. Locate the folder that contains the cached video file for this purchase:
The folder will be named for the
purchased video, and the name will end with .tmp or .m4v.tmp (for example, The
Munsters.tmp or The Munsters.m4v.tmp)
3. Move the .tmp folder for the affected video to the Trash
4. Open iTunes.
5. Choose Store > Check for Available Downloads.
6. Enter your account name and password.
7. Click the Check button.
Cheers,
Ronni
Sent from Ronni's iPad4
> On 22 Mar 2014, at 11:43 pm, Brian Risbey <risb...@bigpond.com> wrote:
>
> Thank you Ronni,
>
> Tried 'find and move',
> verified and repaired permissions, too.
>
> I had also unauthorised my 5 computers and reauthorised just the MacBookPro.
> Just to make sure.
> Accessing iTunes store progress bar stops at 'ing' (in accessing).
>
> Also can't access the App Store, some mischief somewhere...
>
> Off to bed, very windy up here in the Hills.
>
> Brian
>
> On 22 Mar 2014, at 11:10 pm, Ronda Brown <ro...@mac.com> wrote:
>
> Hi Brian,
>
> If Daniel's suggestions does not solve your problem try:
> 1. Quit iTunes.
> 2. Open a Finder window. Click on "Go" in the menu bar.
> Hold down the option key and the Library folder pops up. Click on that.
> 3. Go to the Preferences folder.
> 4. Find and move the file "com.apple.iTunes.plist" to the desktop.
> 5. Open iTunes (iTunes will behave like you're opening it for the first time
> but you'll have all of your contents).
> 6. Try the store again
>
> Cheers,
> Ronni
> Sent from Ronni's iPad4
>
>
>> On 22 Mar 2014, at 10:52 pm, Daniel Kerr <dan...@macwizardry.com.au> wrote:
>>
>> Hi Brian
>>
>> Some of that does ring a bell, but I can't remember it exactly off the top
>> of my head at the moment, and away from my "notes".
>> A few thins to try on the laptop.
>>
>> 1. Sign out of the AppleStore then sign back in again.
>> 2. In Macintosh HD/Users make sure you have the "Shared" folder there. If it
>> isn't, create it.
>> 3. Log in to your account in iTunes on the MacBook Pro and check that
>> everything is ok there, i.e. it doesn't ask you update this that or the
>> other….
>> 4. Try a few of these ones as well.
>>
>> Try those and see how it goes.
>>
>> Kind regards
>> Daniel
>>
>> Sent from my iPhone 5
>>
>> ---
>> Daniel Kerr
>> MacWizardry
>>
>> Phone: 0414 795 960
>> Email: <daniel AT macwizardry.com.au>
>> Web: <http://www.macwizardry.com.au>
>>
>>
>> **For everything Apple**
>>
>> NOTE: Any information provided in this email may be my personal opinion and
>> as such should be taken accordingly, and may not be the views of
>> MacWizardry. Any information provided does not offer or warrant any form of
>> warranty or accept liability. It would be appreciated that if any
>> information in this email is to be disseminated, distributed or copied, that
>> permission by the author be requested.
>>
>>> On 22/03/2014, at 10:37 PM, Brian Risbey <risb...@bigpond.com> wrote:
>>>
>>> Hi all,
>>> I have latest system OSX 10.9.2,
>>> and iTunes... 11.1.5 (5)
>>>
>>> My internet is working - BigPond, my iPhone 5 can open iTunes Store
>>> successfully via home network.
>>> My MacBookPro cannot. Though it can use Maps, Email and Safari - so network
>>> is fine.
>>> I am trying to download a movie - two days now.
>>> I get the striped barber's pole and sometimes a 'half-way' access bar at
>>> the top of the screen.
>>> I can check my iTunes account details. I only have 5 computers out of my 5
>>> allowed.
>>> I can authorise my MacBookPro.
>>> I can sync the two iPhones.
>>>
>>> I only get white screen, with the store menu at the top, : Home, music,
>>> films, apps...
>>> I did have an error -50 appear.
>>>
>>> I have restarted MacBookPro 4 times.
>>>
>>> Have I missed something?
>>>
>>> Brian
>
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