You might very well be right Stephen... Rosemary, You definitely have NEVER turned on iCloud Drive in iCloud or on any of the devices sharing your iCloud Account? Another point I thought of is when you login to your iCloud Account at icloud.com none of the iWork Apps are showing as 'Beta' are they?
Have you tried a 'Reset iCloud Documents & Data'? <http://support.apple.com/kb/HT5824> If you have documents open on your devices, stop editing the documents and save your changes. If you want to, you can back up files on your iOS device to your computer. Using your Mac, open iCloud.com in a browser, then sign in with your Apple ID. Click your account name in the upper-right corner of the page, then choose Account Settings. Go to Advanced > Reset Documents & Data > Reset Documents and Data, then click Reset. Wait for the reset to complete and follow the onscreen instructions. When you're asked to restart your devices, restart each iOS device and computer that's set up for iCloud documents and data. Cheers, Ronni On 7 Oct 2014, at 10:19 am, Stephen Chape <[email protected]> wrote: > Sounds like time for a trip to the Apple Store Rosemary ! > See the Genius Bar down the back. > > > On 7 Oct 2014, at 7:46 am, Rosemary Spark <[email protected]> wrote: > >> Ronni, >> I actually had tried that before, but ever hopeful I did it again but no >> luck...turn on ipad icloud setting, open ipad, still no connection with docs >> in the cloud, and then when I check ipad icloud button turned off. >> >> Also tried turning documents and data on and off. >> >> Cheers >> Rosemary >> >> On Tuesday, 7 October 2014, Ronni Brown <[email protected]> wrote: >> Hi Rosemary, >> >> If you are sure you have iCloud set up correctly on your Mac & your iPad, >> and all settings are exactly the same as on your husband's Mac & iPad (which >> has no problem) . >> >> Try a Hard Reboot / Reset of your iPad. >> >> 1. Hold down the Sleep/Wake button and the Home button simultaneously for >> around 12 seconds. >> 2. Ignore the ‘Slide to Power Off’ prompt and keep holding down both buttons >> until you see the screen go dark and then see the Apple logo appear as the >> iPad powers up again. >> >> Note: You will not lose any data >> >> >> Cheers, >> Ronni >> >> >> On 6 Oct 2014, at 6:54 pm, Rosemary Spark <[email protected]> wrote: >> >>> Ronni, >>> Yes exactly. >>> >>> Cheers >>> Rosemary >>> >>> >>> >>> On Sunday, 5 October 2014, Ronda Brown <[email protected]> wrote: >>> Hello Rosemary, >>> >>> Are you saying that - Settings > Pages > "Use iCloud" continues to turn OFF? >>> >>> Cheers, >>> Ronni >>> >>> Sent from Ronni's iPad4 >>> >>> >>> On 5 Oct 2014, at 5:46 pm, Rosemary Spark <[email protected]> wrote: >>> >>>> i've never had a problem connecting to Pages docs in the cloud... >>>> Now I can't access them on my 4 th gen iPad retina. >>>> I have no trouble connecting to any other iCloud services. >>>> I can access them on my Mac, and my husband who shares my icloud account >>>> can access the docs on both iPad and Mac. >>>> I've checked and toggled on and off icloud Documents and Data settings and >>>> checked the iPad iCloud setting was turned on...it was off (since I hadn't >>>> changed it that was strange) so I turned it on. >>>> Every time I open Pages on the iPad it says there are no documents, and ( >>>> eerie music here) the iPad ICloud setting is toggled to off! >>>> I've restarted the iPad >>>> repeated turning off and on both icloud docs and data >>>> and ipad icloud setting but it keeps turning off. >>>> >>>> I have not said yes to any iCloud Drive messages. >>>> >>>> Anybody any ideas? >>>> >>>> Cheers >>>> Rosemary Spark >>>> >>>> -- >>>> Kind Regards >>>> Rosemary Spark >>>> 0414268043 >>>> [email protected] >>>>
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