Ronni, On another point Pages, Keynote, numbers all say Beta, though all downloads say they're installed in the app store They won't open unless I join Icloud drive...no way!
I've got an appointment with Genius bar this afternoon. I'll report back. Cheers Rosemary Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 7 October 2014 11:11, Ronni Brown <ro...@mac.com> wrote: > You might very well be right Stephen... > > Rosemary, You definitely have NEVER turned on iCloud Drive in iCloud or > on any of the devices sharing your iCloud Account? > Another point I thought of is when you login to your iCloud Account at > icloud.com none of the iWork Apps are showing as 'Beta' are they? > > Have you tried a * 'Reset iCloud Documents & Data'? <* > http://support.apple.com/kb/HT5824> > > 1. If you have documents open on your devices, *stop editing the > documents and save your changes*. If you want to, you can back up > files on your iOS device to your computer > <http://support.apple.com/kb/HT4089>. > 2. Using your Mac, open iCloud.com <https://www.icloud.com/> in a > browser, then sign in with your Apple ID. > 3. Click your account name in the upper-right corner of the page, then > choose Account Settings. > 4. Go to *Advanced > Reset Documents & Data > Reset Documents and Data*, > then click *Reset.* > 5. Wait for the reset to complete and follow the onscreen > instructions. When you're asked to restart your devices, *restart each* iOS > device <http://support.apple.com/kb/ht1430> *and *computer > <http://support.apple.com/kb/PH10991>* that's set up for iCloud > documents and data.* > > > Cheers, > Ronni > > On 7 Oct 2014, at 10:19 am, Stephen Chape <chap...@bigpond.com> wrote: > > Sounds like time for a trip to the Apple Store Rosemary ! > See the Genius Bar down the back. > > > On 7 Oct 2014, at 7:46 am, Rosemary Spark <arkaysp...@gmail.com> wrote: > > Ronni, > I actually had tried that before, but ever hopeful I did it again but no > luck...turn on ipad icloud setting, open ipad, still no connection with > docs in the cloud, and then when I check ipad icloud button turned off. > > Also tried turning documents and data on and off. > > Cheers > Rosemary > > On Tuesday, 7 October 2014, Ronni Brown <ro...@mac.com> wrote: > >> Hi Rosemary, >> >> If you are sure you have iCloud set up correctly on your Mac & your iPad, >> and all settings are exactly the same as on your husband's Mac & iPad >> (which has no problem) . >> >> Try a *Hard Reboot / Reset of your iPad*. >> >> 1. Hold down the Sleep/Wake button and the Home button simultaneously for >> around 12 seconds. >> 2. Ignore the ‘Slide to Power Off’ prompt and keep holding down both >> buttons until you see the screen go dark and then see the Apple logo appear >> as the iPad powers up again. >> >> *Note: *You will not lose any data >> >> >> Cheers, >> Ronni >> >> >> On 6 Oct 2014, at 6:54 pm, Rosemary Spark <arkaysp...@gmail.com> wrote: >> >> Ronni, >> Yes exactly. >> >> Cheers >> Rosemary >> >> >> >> On Sunday, 5 October 2014, Ronda Brown <ro...@mac.com> wrote: >> >>> Hello Rosemary, >>> >>> Are you saying that - Settings > Pages > "Use iCloud" continues to turn >>> OFF? >>> >>> Cheers, >>> Ronni >>> >>> Sent from Ronni's iPad4 >>> >>> >>> On 5 Oct 2014, at 5:46 pm, Rosemary Spark <arkaysp...@gmail.com> wrote: >>> >>> i've never had a problem connecting to Pages docs in the cloud... >>> Now I can't access them on my 4 th gen iPad retina. >>> I have no trouble connecting to any other iCloud services. >>> I can access them on my Mac, and my husband who shares my icloud account >>> can access the docs on both iPad and Mac. >>> I've checked and toggled on and off icloud Documents and Data settings >>> and >>> checked the iPad iCloud setting was turned on...it was off (since I >>> hadn't changed it that was strange) so I turned it on. >>> Every time I open Pages on the iPad it says there are no documents, and >>> ( eerie music here) the iPad ICloud setting is toggled to off! >>> I've restarted the iPad >>> repeated turning off and on both icloud docs and data >>> and ipad icloud setting but it keeps turning off. >>> >>> I have not said yes to any iCloud Drive messages. >>> >>> Anybody any ideas? >>> >>> Cheers >>> Rosemary Spark >>> >>> -- >>> Kind Regards >>> Rosemary Spark >>> 0414268043 >>> arkaysp...@gmail.com >>> >>> >>> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - < > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >
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