Hello all. I have recovered my Notes... :-)
It's a cautionary tale too about the difficulty of retrieving stuff from iCloud if something goes wrong and data goes from the iCloud server. It's hard to get back. I found it is very useful to back up the iOS device to 'My Computer' because this way I was able to recover the data using Time Machine. But from what I have found, it is only possible to recover the latest backup from iCloud. If something goes wrong, you lose data, then don't realise it and another backup is done, it clears the old data in the iCloud backup for good. Others may have a way around this and able to get into the older backup of iCloud. But for me, it doesn't seem very helpful!! My solution. I went to User Folder’s Library/Application Support/MobileSync and opened Time Machine and found a date prior to when I noticed my Notes had gone. I reinstated that backup, creating a duplicate as well just in case. then in iTunes when I went to 'restore from backup' I had the new option there, the data I had recovered from Time Machine. Prior to restoring the iPhone, make sure you turn off any automatic syncing with iTunes. After the restore is complete, make sure you turn on Flight Mode as soon as possible to stop the device from syncing. Twice I did not do this, and found that despite my Notes being reinstated, as soon as the iPhone did a sync, it wiped them again. I carefully emailed each individual note to myself, then turned off Flight mode so the emails would send. Then I pasted the data into Notes on iCloud.com As expected, the Notes all propagated through my iCloud devices just as they should. I'm about to restart my computer and devices, but so far so good. Tim > On 5 Feb 2015, at 9:08 am, Ronni Brown <ro...@mac.com> wrote: > > Hi Tim, > > iTunes backups are stored in your User Folder’s Library/Application > Support/MobileSync folder. > But they aren't much use to you. > >> On 5 Feb 2015, at 6:53 am, Tim Law <t...@peoplehelp.com.au >> <mailto:t...@peoplehelp.com.au>> wrote: >> >> Thanks Ronni, >> >> I should have explained that better. >> >> The Notes icon is there in icloud.com <http://icloud.com/>, and normally I >> see all my notes there too. But they have been deleted. >> >> I am working at trying to find a backup now that still has the notes in. I’m >> pretty frustrated that all I can see in iTunes back up is the latest >> backup. It’s not like Time machine where we can go back to long past >> backups, even though I used to backup to iCloud, and at times to ‘my >> computer’. >> >> I’m searching apple support to see if old backups are stored in Time >> Machine. Even if I could get back the backup I used last night, which >> contained my Notes, but now has been overridden by the latest backup and >> sync. I let it sync, thinking the notes that reappeared on the iPhone >> would then sync with iCloud. Instead, they disappeared again. >> >> Ta >> >> Tim >> >> >> >> >>> On 5 Feb 2015, at 5:24 am, Ronni Brown <ro...@mac.com >>> <mailto:ro...@mac.com>> wrote: >>> >>> Hi Tim, >>> >>> To access iCloud Notes on iCloud.com <http://icloud.com/>, go to >>> icloud.com/#notes <http://www.icloud.com/notes> and sign in using your >>> Apple ID >>> <http://support.apple.com/kb/index?page=link&apdid=mme7d59d02&viewlocale=en_US&bookId=MobileMe133314> >>> (the one you use with iCloud). >>> >>> If you only see Pages, Numbers, Keynote, and Settings on iCloud.com >>> <http://icloud.com/>, your account just has access to iCloud web-only >>> features. >>> >>> To gain access to iCloud Notes and other iCloud features, set up iCloud >>> <http://support.apple.com/kb/index?page=link&apdid=mmfc0f1e2a&viewlocale=en_US&bookId=MobileMe133314> >>> on your iOS device or Mac. >>> >>> Cheers, >>> Ronni >>> >>>> On 4 Feb 2015, at 10:42 pm, Tim Law <t...@peoplehelp.com.au >>>> <mailto:t...@peoplehelp.com.au>> wrote: >>>> >>>> Thanks Ronni >>>> >>>> My concern is that the notes were not appearing in iCloud. >>>> >>>> I’ve done a restore via iTunes, and the notes appeared, but now it is >>>> syncing again and they have gone again before I had a chance to copy them >>>> somewhere. I’m going to give up for the evening and see what happens >>>> overnight. The back up was dated 15th January, which is okay for me, but >>>> it’s just being overwritten on the sync after the refresh. >>>> >>>> Tim >>>> >>>> >>>> >>>> >>>>> On 4 Feb 2015, at 9:43 pm, Ronni Brown <ro...@mac.com >>>>> <mailto:ro...@mac.com>> wrote: >>>>> >>>>> Hi Tim, >>>>> >>>>> Are Notes still in Notes on your Mac mini? >>>>> Notes are already stored in the Cloud as is - purchased music, TV shows, >>>>> Movies, apps and books, plus your contacts, calendars, reminders, email, >>>>> notes, bookmarks, & any documents handled by iCloud Drive (or documents >>>>> in the Cloud). >>>>> >>>>> iCloud Backup covers the following: >>>>> * The Photos & videos you've taken on your iOS device-located in >>>>> Camera Roll unless you've enabled iCloud Photo Library, in which case >>>>> they’re in All Photos >>>>> * Photo albums you’ve created on the iOS device (but not those >>>>> synced from your computer, because they’re already “backed up” on that >>>>> computer) >>>>> * Documents and settings for all your apps >>>>> * All account data and iOS settings (including those configured in >>>>> the Settings app, and your app and folder organisation) >>>>> * Conversations in the Messages app (iMessage, SMS, and MMS) >>>>> * Ringtones >>>>> >>>>> If you have been backing up to iCloud over Wi-Fi, it would have backed >>>>> up a few times since you noticed this problem with Notes missing. >>>>> Restore from a Backup is ONLY an "All-or-Nothing" affair: you must >>>>> Restore ALL your data from a backup-you can't restore just your notes. >>>>> And you first have to Erase All Content & Settings on your iPhone to >>>>> "Factory Fresh" before you can "Restore from iCloud Backup" (just as you >>>>> do when setting up a new iPhone). >>>>> >>>>> Your Notes I feel should still be on the Server in the Cloud and be able >>>>> to download? >>>>> Tim, on your iPhone: Settings > Notes > Tap Default Account - is your >>>>> @icloud.com <http://icloud.com/> ticked? >>>>> >>>>> I'm hesitating whether to suggest this, but I think it is worth a try. >>>>> On your iPhone >>>>> 1. Go to Settings > iCloud > Turn Notes OFF then ON >>>>> 2. Then Tap the Notes App > Accounts - All Notes >>>>> >>>>> See if your all your Notes Appear. It might take a few moments before >>>>> they appear. >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> 13-inch MacBook Air (April 2014) >>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>>>> 8GB 1600MHz LPDDR3 SDRAM >>>>> 512GB PCIe-based Flash Storage >>>>> >>>>> OS X Yosemite 10.10.2 >>>>> >>>>>> On 4 Feb 2015, at 6:22 pm, Tim Law <t...@peoplehelp.com.au >>>>>> <mailto:t...@peoplehelp.com.au>> wrote: >>>>>> >>>>>> Thanks for the quick thought Ronni, >>>>>> >>>>>> No. I haven't turned on iCloud Drive. >>>>>> >>>>>> What I did do a few days ago, and am sure I had used Notes since then, >>>>>> was to 'reset iCloud' from the icloud.com <http://icloud.com/> website. >>>>>> I was reassured by the 'no data will be lost' message at icloud.com >>>>>> <http://icloud.com/> >>>>>> >>>>>> The back story: I use an iPhone 4 and had been trying to add an address >>>>>> into Contacts from an email I had received on the iPhone. This just >>>>>> wasn't working and no matter what I seemed to do, I couldn't seem to see >>>>>> the new persons details I made in Contacts, even though if I created or >>>>>> changed some details on the Mac Mini desktop, the iPhone Contacts app or >>>>>> other devices, they would sync through without a problem. I thought >>>>>> there must have been something wrong with my iPhone setup, and couldn't >>>>>> see a way of logging out of iCloud or otherwise resetting it from the >>>>>> iPhone. So I reset it from the iCloud.com <http://icloud.com/> website. >>>>>> That was a few days ago, and yesterday I now recall using Notes to >>>>>> retrieve some data and everything was there all as expected. This >>>>>> morning they have all gone. >>>>>> >>>>>> This morning I have created a new note and that has synced across all >>>>>> devices as expected, but still the old ones are gone. >>>>>> >>>>>> Does iCloud keep a back up I can roll back to? or is it once it is gone >>>>>> from the iCloud.com <http://icloud.com/> website, then it's really allll >>>>>> gonnnnne.... :-{ >>>>>> >>>>>> Ta >>>>>> >>>>>> Tim >>>>>> >>>>>> >>>>>>> On 4 Feb 2015, at 11:48 am, Ronda Brown <ro...@mac.com >>>>>>> <mailto:ro...@mac.com>> wrote: >>>>>>> >>>>>>> Hi Tim, >>>>>>> >>>>>>> Very quick reply as out on a job. >>>>>>> You haven't accidentally turned on iCloud Drive? >>>>>>> iCloud Drive only syncs Yosemite & iOS 8 devices. >>>>>>> >>>>>>> Cheers, >>>>>>> Ronni >>>>>>> >>>>>>> Sent from my iPhone 6 Plus >>>>>>> >>>>>>> >>>>>>>> On 4 Feb 2015, at 10:05 am, Tim Law <t...@peoplehelp.com.au >>>>>>>> <mailto:t...@peoplehelp.com.au>> wrote: >>>>>>>> >>>>>>>> Good morning, >>>>>>>> >>>>>>>> I use iCloud Notes to store much useful information that is then >>>>>>>> synced across my iPhone 4 (7.1.2), iPad 1 (5.1.1) and Mac Mini >>>>>>>> (10.10.2) >>>>>>>> >>>>>>>> This morning I found all the notes stored in iCloud have disappeared. >>>>>>>> They have disappeared from each device, plus when I log into >>>>>>>> icloud.com <http://icloud.com/> on my browser. >>>>>>>> >>>>>>>> When I opened Notes in my iPad, they were initially all there, but as >>>>>>>> soon as it synced, they all disappeared. >>>>>>>> >>>>>>>> Notes remained ticked in the Internet Account for iCloud. >>>>>>>> >>>>>>>> Is there a backup in iCloud so I can retrieve these valuable notes? >>>>>>>> I have backup using Time Machine and Super Duper, but I'm thinking >>>>>>>> they will not show the Notes as they are stored in iCloud. >>>>>>>> >>>>>>>> Thanks >>>>>>>> >>>>>>>> Tim > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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