Hi Peter Thank you for your suggestion! I don’t have two-factor authentication set up and when I try to set it up according to APPLE instructions I must go to System Preferences and choose iCloud, then Security. Only problem is that when I go to System Preferences and iCloud there is no option to select Security as it’s asking me to put in my Apple ID then Password and then I go on the roundabout of it asking for Apple ID and Password continually. The options of General, Contact, Security, Devices and Payment aren’t there? So I still have the same problem. Kind regards Peter
> On 1 Apr 2019, at 8:32 am, Peter Hinchliffe <hinch...@multiline.com.au> wrote: > > Do you have two-factor authentication set up? This will help sort this out > once and for all. > >> On 31 Mar 2019, at 2:59 pm, Peter Curtis <pe...@augold.com.au> wrote: >> >> Hi >> I have a red circle with a 1 in it on my System Preferences on my >> MacBookPro, on going into preferences this symbol is on the iCloud icon in >> there. >> I clicked onto this and it asked for my Apple ID and Password, on supplying >> this the computer thought for a while and then went back to the Apple ID >> screen again. I re entered my ID and Password again and got the same result! >> I used the ‘Forgot Apple ID or password’ option and reset my password. >> Back to the iCloud icon in System Preferences (which still had the red >> circle with the 1 in it) and was asked for my Apple ID and Password, when >> supplied with that it thought for a while again and then reset to ask for >> Apple ID and Password again. >> I have done this several times to ensure that all was entered correctly, but >> no change. >> I can access the App Store with the new Apple ID and Password no problem. >> If it was just in the System Preferences I would/could just leave it but it >> pops up on my screen regularly. >> I don’t actually use iCloud, so loss of any information is not a worry, just >> the annoying pop up and of course curiosity? >> I have made no changes to the computer that I’m aware of. >> I would appreciate any thoughts? > > Kind regards, > > Peter Hinchliffe Apwin Computer Services > FileMaker Pro Solutions Developer > Perth, Western Australia > Phone (618) 9332 6482 Mob 0403 046 948 > -------------------------------------------------------------------- > Mac because I prefer it -- Windows because I have to. > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
