Hi Peter, Peter H would be attending the WAMUG AGM meeting tonight, so unavailable to reply to your message. Setup two-factor authentication from your Apple ID account page.
Confirm which feature you're using If you're not sure if you set up two-factor authentication or two-step verification, use these steps: Sign in to your Apple ID account page. In the Security section, look for two-factor authentication or two-step verification, then see if the feature is off or on. If two-step verification is on, continue with the steps to turn it off, then turn on two-factor authentication. If two-factor authentication is on, then you're already set up. Before you can turn on two-factor authentication, you need to turn off two-step verification. Use these steps: Sign in to your Apple ID account page. In the Security section, click Edit. Click Turn Off Two-Step Verification. Click again to confirm. You can Follow the full instructions at this Apple support link: https://support.apple.com/en-au/HT207198 Kind regards, Ronni Ronni Brown’s iPad Pro 12.9-inch 256GB > On 2 Apr 2019, at 7:57 pm, Peter Curtis <pe...@augold.com.au> wrote: > > Hi Peter > Thank you for your suggestion! > I don’t have two-factor authentication set up and when I try to set it up > according to APPLE instructions I must go to System Preferences and choose > iCloud, then Security. Only problem is that when I go to System Preferences > and iCloud there is no option to select Security as it’s asking me to put in > my Apple ID then Password and then I go on the roundabout of it asking for > Apple ID and Password continually. The options of General, Contact, Security, > Devices and Payment aren’t there? > So I still have the same problem. > Kind regards > Peter > > >> On 1 Apr 2019, at 8:32 am, Peter Hinchliffe <hinch...@multiline.com.au> >> wrote: >> >> Do you have two-factor authentication set up? This will help sort this out >> once and for all. >> >>> On 31 Mar 2019, at 2:59 pm, Peter Curtis <pe...@augold.com.au> wrote: >>> >>> Hi >>> I have a red circle with a 1 in it on my System Preferences on my >>> MacBookPro, on going into preferences this symbol is on the iCloud icon in >>> there. >>> I clicked onto this and it asked for my Apple ID and Password, on supplying >>> this the computer thought for a while and then went back to the Apple ID >>> screen again. I re entered my ID and Password again and got the same >>> result! >>> I used the ‘Forgot Apple ID or password’ option and reset my password. >>> Back to the iCloud icon in System Preferences (which still had the red >>> circle with the 1 in it) and was asked for my Apple ID and Password, when >>> supplied with that it thought for a while again and then reset to ask for >>> Apple ID and Password again. >>> I have done this several times to ensure that all was entered correctly, >>> but no change. >>> I can access the App Store with the new Apple ID and Password no problem. >>> If it was just in the System Preferences I would/could just leave it but it >>> pops up on my screen regularly. >>> I don’t actually use iCloud, so loss of any information is not a worry, >>> just the annoying pop up and of course curiosity? >>> I have made no changes to the computer that I’m aware of. >>> I would appreciate any thoughts? >> >> Kind regards, >> >> Peter Hinchliffe Apwin Computer Services >> FileMaker Pro Solutions Developer >> Perth, Western Australia >> Phone (618) 9332 6482 Mob 0403 046 948 >> -------------------------------------------------------------------- >> Mac because I prefer it -- Windows because I have to. >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >
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