That’s good to hear Peter. Kind regards, Ronni
Ronni Brown’s iPad Pro 12.9-inch 256GB > On 3 Apr 2019, at 4:08 pm, Peter Curtis <pe...@augold.com.au> wrote: > > Hi Ronni > That fixed it, signing in via iCloud.com > Thank you for your assistance. > Kind regards > Peter > >> On 3 Apr 2019, at 2:29 pm, Ronni Brown <ro...@mac.com> wrote: >> >> Hi Peter, >> >> Can you sign into iCloud.com ? >> Did you correctly enter the latest code sent? >> • If you set up your Apple ID to require two-factor authentication or >> two-step verification, make sure you correctly enter the latest code sent to >> your device. >> >> Kind regards, >> Ronni >> >> Ronni Brown’s iPad Pro 12.9-inch 256GB >> >> >>> On 3 Apr 2019, at 1:06 pm, Peter Curtis <pe...@augold.com.au> wrote: >>> >>> Hi Ronni >>> Thank you for your response. >>> I managed to get into the Apple ID account page OK only to find I’m already >>> set up for two factor authentication, the problem still exists. Should I >>> try turning off the two factor authentication and then turning it back on? >>> Kind regards >>> Peter >>> >>>> On 2 Apr 2019, at 8:48 pm, Ronni Brown <ro...@mac.com> wrote: >>>> >>>> Hi Peter, >>>> >>>> Peter H would be attending the WAMUG AGM meeting tonight, so unavailable >>>> to reply to your message. >>>> Setup two-factor authentication from your Apple ID account page. >>>> >>>> Confirm which feature you're using >>>> If you're not sure if you set up two-factor authentication or two-step >>>> verification, use these steps: >>>> • Sign in to your Apple ID account page. >>>> • In the Security section, look for two-factor authentication or >>>> two-step verification, then see if the feature is off or on. >>>> >>>> If two-step verification is on, continue with the steps to turn it off, >>>> then turn on two-factor authentication. If two-factor authentication is >>>> on, then you're already set up. >>>> >>>> Before you can turn on two-factor authentication, you need to turn off >>>> two-step verification. Use these steps: >>>> • Sign in to your Apple ID account page. >>>> • In the Security section, click Edit. >>>> • Click Turn Off Two-Step Verification. Click again to confirm. >>>> >>>> You can Follow the full instructions at this Apple support link: >>>> https://support.apple.com/en-au/HT207198 >>>> >>>> Kind regards, >>>> Ronni >>>> >>>> Ronni Brown’s iPad Pro 12.9-inch 256GB >>>> >>>> >>>>> On 2 Apr 2019, at 7:57 pm, Peter Curtis <pe...@augold.com.au> wrote: >>>>> >>>>> Hi Peter >>>>> Thank you for your suggestion! >>>>> I don’t have two-factor authentication set up and when I try to set it up >>>>> according to APPLE instructions I must go to System Preferences and >>>>> choose iCloud, then Security. Only problem is that when I go to System >>>>> Preferences and iCloud there is no option to select Security as it’s >>>>> asking me to put in my Apple ID then Password and then I go on the >>>>> roundabout of it asking for Apple ID and Password continually. The >>>>> options of General, Contact, Security, Devices and Payment aren’t there? >>>>> So I still have the same problem. >>>>> Kind regards >>>>> Peter >>>>> >>>>> >>>>>> On 1 Apr 2019, at 8:32 am, Peter Hinchliffe <hinch...@multiline.com.au> >>>>>> wrote: >>>>>> >>>>>> Do you have two-factor authentication set up? This will help sort this >>>>>> out once and for all. >>>>>> >>>>>>> On 31 Mar 2019, at 2:59 pm, Peter Curtis <pe...@augold.com.au> wrote: >>>>>>> >>>>>>> Hi >>>>>>> I have a red circle with a 1 in it on my System Preferences on my >>>>>>> MacBookPro, on going into preferences this symbol is on the iCloud icon >>>>>>> in there. >>>>>>> I clicked onto this and it asked for my Apple ID and Password, on >>>>>>> supplying this the computer thought for a while and then went back to >>>>>>> the Apple ID screen again. I re entered my ID and Password again and >>>>>>> got the same result! >>>>>>> I used the ‘Forgot Apple ID or password’ option and reset my password. >>>>>>> Back to the iCloud icon in System Preferences (which still had the red >>>>>>> circle with the 1 in it) and was asked for my Apple ID and Password, >>>>>>> when supplied with that it thought for a while again and then reset to >>>>>>> ask for Apple ID and Password again. >>>>>>> I have done this several times to ensure that all was entered >>>>>>> correctly, but no change. >>>>>>> I can access the App Store with the new Apple ID and Password no >>>>>>> problem. >>>>>>> If it was just in the System Preferences I would/could just leave it >>>>>>> but it pops up on my screen regularly. >>>>>>> I don’t actually use iCloud, so loss of any information is not a worry, >>>>>>> just the annoying pop up and of course curiosity? >>>>>>> I have made no changes to the computer that I’m aware of. >>>>>>> I would appreciate any thoughts? >>>>>> >>>>>> Kind regards, >>>>>> >>>>>> Peter Hinchliffe Apwin Computer Services >>>>>> FileMaker Pro Solutions Developer >>>>>> Perth, Western Australia >>>>>> Phone (618) 9332 6482 Mob 0403 046 948 >>>>>> -------------------------------------------------------------------- >>>>>> Mac because I prefer it -- Windows because I have to. >>>>>> >>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>>> Settings & Unsubscribe - >>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
