On Apr 2, 2009, at 10:53 AM, John Plocher wrote:
On Thu, Apr 2, 2009 at 5:20 AM, Elaine Ashton
<[email protected]> wrote:
...because people don't want to subscribe, don't want to wait for
moderation, etc. and complain bitterly that the lists are now broken.
Listen to the "customer requirements" that are being articulated here:
The requirement that one be subscribed to an alias in order to post to
it doesn't work for some significant portion of our extended
community. The ARC world is one recurring example, as are the
occasional anti-silo efforts by various people to cross-pollinate
their ideas across similar sub-communities.
We've found a solution that should work for that particular case and
others like it but, in general, I really don't think it's too
demanding to require that you subscribe to a list and post to it using
that email address and configure your MUA accordingly. The user has to
be part of the equation as one mailing list does not fit all.
The requirement that each alias be individually managed and
individually moderated means that the admin effort doesn't scale and
that there is no real hope of consistency and standardization across
the board.
Well, no, and I am the one who moderates most of the lists daily since
part of the problem when I went to upgrade mailman was that there were
roughly 40k messages in the moderation queue that it was trying to re-
index. Many want that role, but few actually fill it.
When a list rejects or discards or moderates an email, the current
list owners and moderators bear little or no responsibility for the
configuration and we bear the blame.
The requirement that mailing list management be distinct and
disconnected from the website "Leadership" designation /and/ the
poll.os.o designation of Core Contributor means that nobody really
knows who is in charge, who is moderating, who can fix problems, or
even who to talk to to offer to help.
You're preaching to the choir Mr. Plocher.
The whole mailinglist/jive/archive setup quagmire is a black hole of
magic, frustration and discontent, yet it lives on and on and on
without any apparent way for any of us (moderators, users, leaders...)
to address the problems it presents.
Actually, I think it is far more functional and clear now than it ever
has been. I know how it works and I know how it breaks, too. I
upgraded the entire mail subsystem and, with the site no longer being
pegged by the ARC bot, the mail gateway table has remained stable for
a few weeks so that mail does flow to and from the the lists rather
well these days.
If you have specific issues, other than adding domain-wide wildcards
into the whitelists, I'm sure I'd be happy to help you resolve them.
e.
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