I'm with Bob and Steve on this; I would love to be able to make my
updates without stopping the service first.
Maria

-----Original Message-----
From: Benton, Bob [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 08, 2004 8:18 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Running What's Up Gold as a service

Yeah, what Steve said!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Steven
Williams
Sent: Tuesday, June 08, 2004 6:29 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [WhatsUp Forum] Running What's Up Gold as a service


Running Whatsup Gold as a service allows me to host the application on a
server in a computer room, however it is annoying having to stop the
service
and bring up the GIU to modify app. This then sends false alerts out to
recipients and they hit panic stations if we have to modify the maps.

We run this on a terminal server, however locking the session is not an
alternative as I have as many as 10 staff who need to use their own
account
to do things, and in Remote Desktop Admin Mode, one session active only
allows another to be used.

Ipswitch should be concentrating on allowing WUG to run as a service,
but be
able to run the local console to modify and update the service without
having to stop it, and then causing the false alarms. Plenty of other
apps
can do this already, 

Steve



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, June 09, 2004 3:36 AM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Running What's Up Gold as a service

Rob,
Understood, though if I didn't misunderstand the original poster the
point
was to make the application start, still have access to it (WUG
applications) and have it be fairly secure.

I presented the option of starting the WUG application in a terminal
server
session, not on the console.  This keeps the console securely locked,
and
runs WUG in a terminal server session (away from colicky fingers and
prying
eyes).

Someone else suggested VNC, which also uses the console access, which
defeats the purpose of no console access.

Someone please let me know if I am on the wrong track here.

Thanks,
-Ray

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Kent, Robert
Sent: Tuesday, June 08, 2004 1:12 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Running What's Up Gold as a service


About the automatically starting on reboot drawback, with win2k and XP
it is
possible to set things up to automatically log in. Then all you have to
do
is put a shortcut to WhatsUp in the startup folder.

To set up autologin

1. From the command line, type "control userpasswords", (or for XP
"control
userpasswords2") 2. On the Users tab, clear the Users Must Enter A User
Name
And Password To Use This Computer check box and then click OK.
3. In the Automatically Log On dialog box that appears, type the user
name
and password for the account you want to be log in as each time the
computer
starts.

If you then want to automatically lock the desktop, add a batch file to
the
startup folder with the following command: rundll32.exe user32.dll,
LockWorkStation

Bob Kent
UITS Network Engineering
University of CT


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, June 08, 2004 11:46 AM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Running What's Up Gold as a service

That is correct sir.

The process looks something like this:
1.) Connect to the terminal server and log in.
2.) Open the WUG application and minimize.
3.) Disconnect (do not log "off") by doing START/SHUTDOWN, then choosing
disconnect, or clicking the "x" on the terminal server window.
4.) Reconnect to make changes as needed, rinse, repeat...

The only real disadvantage is that the WUG application cannot be
automatically started on server reboot.  It has been communicated that
if
any OS upgrade/changes require a reboot to the server are needed that
the
tech MUST follow the above process to restart the WUG application.

-Ray

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of John Moore
Sent: Tuesday, June 08, 2004 11:35 AM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Running What's Up Gold as a service


So if I understand you right you leave a terminal session logged in
running
WUG and just log in when you need to make changes?

>>> [EMAIL PROTECTED] 06/08/04 11:05AM >>>
Hi,
We have been running WUG in a terminal server session in Windows 2K for
over
2 years now.  This does several things for us.

Allows remote administration of the application without resorting to the
web
interface <--yuk!.
Allows the server console to be secured by not having a logged in user.

On another note, I would love to see Ipswitch do a major overhaul of the
WUG
user administration.  There is much room for improvement in that area
such
as User groups, "copy user" option, etc..

Ray Williams
Broadband Data Engineer II
Data Engineering, New England
Cox Communications Inc.

Office: 401-615-1191
Cell:   401-641-0626


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of John Moore
Sent: Tuesday, June 08, 2004 10:09 AM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Running What's Up Gold as a service


I would like to know what everyone's opinion is on running What's Up
Gold as
a service or as a window app? I seem to have better luck running it as a
window app. Faster web response, easier to edit the maps, and several of
my
monitors work correctly, but I don't like leaving my server logged in.


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