Leila,

I am sorry to hear that your management have not seen fit to allow you the
time to read this report since it is on a topic that is key to work that
you do.  But I think the underlying suggestion that Andreas or non-staff
readers should identify ways in which this report has changed WMF practices
is disingenuous.  Surely it is the staff involved who can comment on the
extent to which they expect this report to change their thinking and
practices around communications.  Of course it may well be, as you suggest,
that the Interim Chief of Communications see it as only proper to delay any
major response until her successor is in post.  In either case, it would
hardly be a major investment of staff time to say so.

However, there is a point that it is proper for volunteers and donors to
raise.  The company that produced this report is in receipt of some
hundreds of thousands of dollars of WMF money – which means donors' money.
If the assumptions on which they have founded their recommendations are
significantly at variance with the values and practices of the community at
large, then there is a disconnect that needs to be brought out into the
open and addressed, otherwise there is a serious risk of that money being
ineffectively spent.

"Rogol"

On Thu, Jul 6, 2017 at 8:24 PM, Leila Zia <le...@wikimedia.org> wrote:

> Hi Andreas,
>
> On Thu, Jul 6, 2017 at 3:59 AM, Andreas Kolbe <jayen...@gmail.com> wrote:
>
> > I found some of the audit's recommendations troubling, and have
> summarised
> > my concerns on the related talk page on Meta.[3]
> >
>
> ​I would love to find some time to go over the audit (67 pages) and your
> comments/thoughts and share mine. However, given that this will require
> substantial amount of time, I'm wondering if you or anyone else has a good
> sense of areas that Wikimedia Foundation has decided to change its best
> practices based on the audit notes. I'm assuming that receiving
> recommendations for change doesn't mean that all recommendations are going
> to go into effect, the teams usually spend a lot of care in implementing
> changes considering the mission and their field knowledge of our Movement.
> :) If we know which parts of the report Communications team has decided to
> act on, then we won't spend our time on things that we already agree on. :)
>
> I'm also wondering: Given that a Chief Communications Officer is to be
> hired whether it's more productive to delay spending more time on this kind
> of document until after this person is in office and we know more what
> their vision/direction is.
>
> (and as you may know by now: I have not followed discussions on this topic
> before, my apologies if this is already addressed as part of the previous
> conversations.)
>
> Best,
> Leila
>
> ​p.s. and you know this but for others: I'm in Research at Wikimedia
> Foundation. I'm interested in this topic as communications is key for
> surfacing the work I do as part of my responsibilities. I'm not talking on
> behalf of Wikimedia Foundation or Communications team.​ :)
>
>
>
> > Cheers,
> > Andreas
> >
> > [1]
> > https://www.facebook.com/groups/wikipediaweekly/
> > permalink/1366566440057850/
> > [2]
> > https://upload.wikimedia.org/wikipedia/foundation/4/4a/
> > Wikimedia_Foundation_communications_audit_-_2014-2016.pdf
> > [3]
> > https://meta.wikimedia.org/wiki/Talk:Communications/
> Wikimedia_Foundation_
> > messaging_strategy#Comments_on_the_2014.E2.80.9316_communications_audit
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