That is what I thought, so referring someone to ANI is not helpful, or is there an ANI for OTRS specifically? Cheers, Peter
-----Original Message----- From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On Behalf Of Gerard Meijssen Sent: 11 July 2020 10:59 To: Wikimedia Mailing List Subject: Re: [Wikimedia-l] Operation and oversight of OTRS system Hoi, How can OTRS be part of Wikipedia, it is there for any and all projects. Thanks, GerardM On Sat, 11 Jul 2020 at 10:48, Peter Southwood <peter.southw...@telkomsa.net> wrote: > Context is necessary to understand this. > If OTRS part of Wikipedia? If not, Which ANI? > Cheers, > Peter > > -----Original Message----- > From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On > Behalf Of Aron Manning > Sent: 11 July 2020 09:23 > To: Wikimedia Mailing List > Subject: Re: [Wikimedia-l] Operation and oversight of OTRS system > > On Mon, 6 Jul 2020 at 19:52, Jonatan Svensson Glad < > gladjona...@outlook.com> > wrote: > > > 8. if an individual has been acting contrary to policy, what is the > > process for reviewing and if necessary overturning their past actions > > (including contacting and apologising to their correspondents)? > > I’m unable to answer this due to the Confidentiality Agreement all OTRS > > agents sign. > > > I recall one experience with OTRS in which I've received this brief answer: > > > Report them to ANI and hope you're not *hit in the face with a > boomerang*. > > > > Yours sincerely, ... > > The individual did not apologize in further correspondence and I haven't > thought about contacting OTRS since then. > > > Aron > _______________________________________________ > Wikimedia-l mailing list, guidelines at: > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and > https://meta.wikimedia.org/wiki/Wikimedia-l > New messages to: Wikimedia-l@lists.wikimedia.org > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> > > > _______________________________________________ > Wikimedia-l mailing list, guidelines at: > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and > https://meta.wikimedia.org/wiki/Wikimedia-l > New messages to: Wikimedia-l@lists.wikimedia.org > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and https://meta.wikimedia.org/wiki/Wikimedia-l New messages to: Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> -- This email has been checked for viruses by AVG. https://www.avg.com _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and https://meta.wikimedia.org/wiki/Wikimedia-l New messages to: Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
