Hello Lynn
Jaws Tandem has been part of Jaws since version 10. They were going to charge for the service, but for now it's free for all those who are offering the help, otherwise known as a controller. You of course would need a Jaws license to use Tandem on the controller side but, and this is a big but, using Tandem on the target side is completely free, even if you are just using it in 40 minute mode. Now that says so much about Window-Eyes!
Chris.

On 21/04/2013 12:00, Mrs. Lynnette Annabel Smith wrote:
Hello Chris

Is this a standard function of Jaws now? I always understood it to cost extra. 
However, Gordon has had great success with Window-Eyes in this regard although 
yes, it does involve making a slight change to your router's configuration in 
most case.

Lynne

On 14 Apr 2013, at 08:42, chris h (sky) <[email protected]> wrote:

• I admit the Tandem feature in Jaws is excellent for its purpose, to provide 
support remotely to another Jaws user. This was one reason why I bought Jaws 
back when it was version 10, plus a Sma, just so i can take advantage of the 
Tandem function to help, amongst others, my best friend who lives all the way 
in Bolton while I live in Derbyshire. I will stress this is the only, and I 
mean only, time I really need Jaws. Other than that it's Nvda for me. I also 
bought Window-Eyes in the hopes of taking advantage of their Remote Assistance 
solution, but since later versions of 7.5, all hopes were lost, since they now 
expect you or the recipient to configure the router so that the ports are 
forwarded. This is ridiculous in my view and shows the lack of respect between 
Gw Micro and those who do not have a clue on how to forward ports. With Tandem, 
it just works. Oh and I apologize in advance if I have offended Window-Eyes 
fans on here.


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