Hello Chris

Just to be clear, the Window-Eyes remote assistance function is, always has 
been and, I believe, always will be free if you have a Window-Eyes Pro licence. 
 As for it not working, I'm sorry but that's pure "Science Fiction", as one 
user might put it, or maybe I should say it is pure "fantasy".  It actually 
works very well indeed.  Well enough, in fact, for one particular person who I 
won't name here in the UK to be using it commercially as part of his 
over-priced and over-rated "Computer Maintenance" contract with other members 
who he doesn't mind screwing for £10.00 per hour even without leaving his desk. 
:)

Kind regards

<--- Gordon Smith --->

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On 21 Apr 2013, at 19:24, "chris h (sky)" <[email protected]> wrote:

> Hello Lynn
> Jaws Tandem has been part of Jaws since version 10. They were going to charge 
> for the service, but for now it's free for all those who are offering the 
> help, otherwise known as a controller. You of course would need a Jaws 
> license to use Tandem on the controller side but, and this is a big but, 
> using Tandem on the target side is completely free, even if you are just 
> using it in 40 minute mode. Now that says so much about Window-Eyes!
> Chris.
> 
> On 21/04/2013 12:00, Mrs. Lynnette Annabel Smith wrote:
>> Hello Chris
>> 
>> Is this a standard function of Jaws now? I always understood it to cost 
>> extra. However, Gordon has had great success with Window-Eyes in this regard 
>> although yes, it does involve making a slight change to your router's 
>> configuration in most case.
>> 
>> Lynne
>> 
>> On 14 Apr 2013, at 08:42, chris h (sky) <[email protected]> wrote:
>> 
>>> • I admit the Tandem feature in Jaws is excellent for its purpose, to 
>>> provide support remotely to another Jaws user. This was one reason why I 
>>> bought Jaws back when it was version 10, plus a Sma, just so i can take 
>>> advantage of the Tandem function to help, amongst others, my best friend 
>>> who lives all the way in Bolton while I live in Derbyshire. I will stress 
>>> this is the only, and I mean only, time I really need Jaws. Other than that 
>>> it's Nvda for me. I also bought Window-Eyes in the hopes of taking 
>>> advantage of their Remote Assistance solution, but since later versions of 
>>> 7.5, all hopes were lost, since they now expect you or the recipient to 
>>> configure the router so that the ports are forwarded. This is ridiculous in 
>>> my view and shows the lack of respect between Gw Micro and those who do not 
>>> have a clue on how to forward ports. With Tandem, it just works. Oh and I 
>>> apologize in advance if I have offended Window-Eyes fans on here.
>> 
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