Hmm. What data do you have? User authentication time stamps could help you find 
frustrating re-authentications. Association logs could describe how users are 
or aren't roaming successfully. 
 DHCP logs could show whether or not users are having sessions interrupted 
while roaming. Signal/noise data would help qualify likelihood of packet drops. 
Association speed logs could indicate how good the client thinks the connection 
is. 

Just some quick thoughts. 

-- Jorj

Sent from my iPhone

> On Oct 22, 2015, at 7:04 AM, Williams, Matthew <mwill...@kent.edu> wrote:
> 
> I have been instructed that I need determine a metric that reasonably 
> guestimates the end user experience of our wireless networks, without 
> procuring a system(s) that does it.  I readily admit that my head kind of 
> exploded when this directive was given.  Have any of you done this exercise 
> or have any ideas/formulas to try to calculate something like this?  Thanks 
> for any ideas that you care to share.
>  
> Respectfully,
>  
> Matthew Williams
> Manager, Network and Telecommunications Services
> Kent State University
> Office: (330) 672-7246
> Mobile: (330) 469-0445
>  
> ********** Participation and subscription information for this EDUCAUSE 
> Constituent Group discussion list can be found at 
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