But a cahing server if you can't afford the bandwidth.
Seriously, your model, the old model, is about dead and buried.
How much does it cost to watch a movie across the net using your system?
Just be glad you aren't a competitor of mine.
Wrong answer, It should be the other way around. Because we don't bit
charge, we manage our network to accomadate our users needs.
I would imagine that if you were here telling your subs that they had to
pay more, they would be coming this way.
I'm not scared of my subs usage, I've been building out specifically for
their future high usage needs.
Bottom line, you need to get over the hump of not having enough subs to
pay for the extra bandwidth where you can get a much better per meg rate.
Get more subs!
George
Right now, we have 9 users over 10 gigs per month.
That means that 5% of my customers are more than, much more than, 5% of
my bw costs. The average person is using less than 2 gigs.
Worst of all, the OTHER customers on the towers that the highest of the
high end users are calling about bad service.
Soo000, how would you like to be a competitor here, knowing that I'm
gonna give you the highest of the bw hogs? What are YOU gonna do to
stay in business?
laters,
Marlon
(509) 982-2181 Equipment sales
(408) 907-6910 (Vonage) Consulting services
42846865 (icq) And I run my own wisp!
[EMAIL PROTECTED]
www.odessaoffice.com/wireless
www.odessaoffice.com/marlon/cam
----- Original Message ----- From: "George Rogato" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Friday, December 22, 2006 1:45 PM
Subject: Re: [WISPA] bits per mbps
Guess it cmes down to what you are selling and what does it cost you
to do business.
First f, you are selling a simle internet conection for a casual user.
If you want you can squeeze them fr every little "bit".
I wonder why you have to charge them more, if you are being billed at
the 95%
My understanding is the 95 percentile is a snap shot at peak time and
the top 5% lobbed of to come up with your usage. What this means to me
is that on wed evening at 8PM when you hit 9.543megs a second which is
your highest usage, could be sunday morning or friday evening for that
matter, they call that the peak and lob off 5% and bill you there.
So on monday morning when you are going 4.5 or 2.2MBPS or sat evening
when you hit 5 or 6 megs, there is no difference in cost to you. t's
all under the peak.
So why bother unless your true goal is to figure out how hard you can
squeeze you sub. Which is not right or wrong, just your business not
any ones elses.
I have a sub that uploads a 250 meg file twice a day to my server and
does this every day.
If he was your sub how much would you charge them?
George
Marlon K. Schafer (509) 982-2181 wrote:
Hi All,
OK, so now that we know who our heavy users are I have to come up
with a couple of things.
First, I have to figure out how many kbps a gig of download would be.
Specifically, I've got a couple of customers doing 50 gigs per month.
How many kbps does it take to generate that?
We pay for our internet based on kbps.
Next, what do we do for an overage fee? Currently it's set as $5 for
the first gig, $10 for the second, $20 for the third etc. At 25 gigs
the customer has a $5,000,000 bill. Sure that'll run off the
abusers, but I'd rather find a more reasonable way to bill them.
We have a business customer that legitimately uses 40 to 50 gig per
month. We just moved them from $75 to $350 per month (matched the t-1
price they pay in another town). They don't feel abused and I feel
more comfortable about their usage. We bumped them up to 60 gigs
included.
I have another customer that's at 10 gigs now (our included limit is
4). We talked about an appropriate rate of increase. Under our
standard levels, they'd more than double their bill. If we hit them
with a couple of hundred in billing they'd go elsewhere. We would,
however, like to dig a little bit deeper into their back pocket. I
talked with them a bit about our need to recover costs based on their
usage etc.
They said if we hit $100 to $125 they'd not have a problem with that.
On our end we have two problems. One, we pay for internet based on
usage. The more they use the more we pay. Our costs were up 15% last
month. The other, maybe worse issue, is that we have to increase the
capacity to towers that have heavy users on them. Possibly to the
point of a dedicated ap to cover just a customer or three. Now we're
really talking bucks and spectrum issues etc.
My original idea was that if a person went over by a gig or two we'd
ding them a few dollars as a "shot across the bow" kind of thing.
Around 50 of our 400 users are going over the new 4 gig level
though. Some will fix that by getting postini and dropping the
spam. Some will fix that by getting the kids to turn off the file
sharing programs. And some are legitimately using that much data.
In the end, we don't want to run off people if we can help it. Those
at the 30 to 50 gig level will probably leave us for other services,
but that's gonna be ok. They mess things up for everyone around
them. Better that my competitors have customers like that than we
do. For all of the rest, we need to recover our costs, and hopefully
make a little extra money on them.
Soooo, my new idea is, gigs 5 through 10 would be at $5 per month.
Gigs 10 through 20 at $10 per gig. Over 20, call for a price and
we'll work something out that works for all of us. We really need it
to naturally hit around $350 at the 50 gig level to match what we did
with the first big customer.
Thougths????
Marlon
(509) 982-2181 Equipment sales
(408) 907-6910 (Vonage) Consulting services
42846865 (icq) And I run my own wisp!
[EMAIL PROTECTED]
www.odessaoffice.com/wireless
www.odessaoffice.com/marlon/cam
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