>Others have had great success with PowerCode, but my experience is not. >When I was talking with them, they basically told me to purchase their BMU >or their software won't really do anything for me. Yes, this was a long >time ago in Internet time.
PowerCode without a BMU is just a billing and ticketing platform. It still works but it really doesn't unleash the fury that is PowerCode without a BMU. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Wed, Dec 3, 2008 at 3:12 PM, Mike Hammett <[EMAIL PROTECTED]>wrote: > I can't say that I really care about my top posting, I actually prefer top > posting because I don't have to hunt for information... unless it is > addressing many points, which you did, I did not. The entire email fits on > my screen, so I saw it all. ;-) Here is my end of the bickering over > trivial things. > > Freeside can do the ticketing through RT integration and you can use > ticketing (albeit not gracefully) to track leads to installs. It cannot do > the scheduling to the best of my ability. > > He also said it doesn't have to be one application, therefore I provided > what I knew handled most of the requirements quite well. > > I guess to further add to my previous post, Mikrotik's The Dude is a great > network monitor. Maybe it does, but I wish it had the ability to be > integrated with. Sure the open source ones do, but they're a PITA to > setup. > > Others have had great success with PowerCode, but my experience is not. > When I was talking with them, they basically told me to purchase their BMU > or their software won't really do anything for me. Yes, this was a long > time ago in Internet time. > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > -------------------------------------------------- > From: "Butch Evans" <[EMAIL PROTECTED]> > Sent: Wednesday, December 03, 2008 11:02 AM > To: "WISPA General List" <wireless@wispa.org> > Subject: Re: [WISPA] Billing and process management system > > > On Wed, 3 Dec 2008, Mike Hammett wrote: > > > >>While I'm not yet using it, Freeside is quite impressive. I'd like > >>to refer you to Jeremy Davis of maximumtech.us for more > >>information. > > > > While I agree that FS is a good application and can do PARTS of what > > he asked for, it does not do all of it. Jeremy Davis is a good man > > for FreeSide without question. > > > > Perhaps it's the top posting that made is so that you didn't > > remember all the requirements? See my example in this email... > > > >>>Some things it has to have: > > > >>>A system that integrates with a bandwidth management and auto > >>>shutdown for delinquent accounts. > > > > FS can do this in the hands of an Expert like Jeremy. > > > >>>Can process a customer form lead to install and handle trouble > >>>tickets afterward including installer scheduling. > > > > Unless Jeremy has done some extra work with FS, It does not fulfill > > these CRM requirements. > > > >>>Can actually accurately and consistently send a bill by email to a > >>>customer........... <- major importance. > > > > This is what FS does "for a living". > > > >>>Credit Card processing. > > > > This, too. > > > >>>Decent and totally customizable report generating system. > >>>Customer portal. > > > > Both of these are doable in FS and both are customizable. > > > >>>Things that would be a bonus > >>>Inventory management > >>>Network monitoring > > > > FS isn't equipped to do either of these. > > > > See, Mike? I was able to address each section of the request and > > anyone who reads it will be easily able to follow the conversation. > > Also, all irrelevant information has been removed. > > > > > > -- > > ******************************************************************** > > * Butch Evans * Professional Network Consultation* > > * http://www.butchevans.com/ * Network Engineering * > > * http://www.wispa.org/ * WISPA Board Member * > > * http://blog.butchevans.com/ * Wired or Wireless Networks * > > ******************************************************************** > > > > > > > -------------------------------------------------------------------------------- > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > -------------------------------------------------------------------------------- > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! 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