> Unless Jeremy has done some extra work with FS, It does not fulfill > these CRM requirements.
This is doable in freeside with the integrated ticketing system. We've done things like take leads from the website via a form which loads a ticket up in the ticket system from there it is just a matter of clicking a link to make them a customer. You can also add potential customers to the system without a billing package and they show up as a prospective customer. > >>Things that would be a bonus > >>Inventory management > >>Network monitoring > Inventory management can be done in Freeside. Typically we push configuration files to most NMS systems that have hooks. I have exporting info from freeside to cacti and nagios in the past. My biggest issue with NMS built into the billing system is that it is kind of insecure. Your entire network shouldn't be able to reach your billing system. You can obviously add firewalls > See, Mike? I was able to address each section of the request and > anyone who reads it will be easily able to follow the conversation. > Also, all irrelevant information has been removed. > Inline posting ftw :) Sincerely, Jeremy Davis, CEO Maximum Technologies, LLC Office 318.303.4725 www.maximumtech.us -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
