We had some issues initially setting up our unlicensed 24GHz Dragonwave link because of some environmental issues, and the support was, in general, terrific. After-hours (even weekend) cell-phone support from a very knowledgable technician. Not all technicians were on the same level, but in the end we got the help we needed.
After that, haven't had to call them at all. Been about 6 mo. ----- Original Message ----- From: "can...@believewireless.net" <p...@believewireless.net> To: <wireless@wispa.org> Sent: Friday, July 24, 2009 8:52 AM Subject: [WISPA] Dragonwave Support > Just curious what everyone's experience with Dragonwave support has been. > Do they answer e-mail/phone calls promptly? Is their support 24/7? Is > the product so good you just don't know because you've never contacted > them? > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
