I used to think that but I have found no matter how much you give away, there is no loyalty! The monthly rate is all most care about.
On Mon, Oct 12, 2009 at 11:40 AM, Mike <m...@aweiowa.com> wrote: > If it is a good customer, I'd either do it for nothing, or for > materials. You may just retain that customer for the next two years > because of your good will. > > If he is prepared for $50 and its easy and doesn't take you long, > you can say give me $20.00 for the cable and the custom ends, and > we'll call it even. > > Either way, you'll make a friend/keep a customer; and they do talk. > > Our hourly billing is $60. Usually to make network settings, get > virus protection on a machine ... > > > At 09:52 AM 10/12/2009, you wrote: >>Here's the scenario: Customer has an aerial ethernet run from his >>garage to his home. A tree branch fell and cut the line. I told him >>we'll replace it for a $50 fee. Does this sound fair? >>Also, does anyone have a fee schedule they use for billable calls? >>Thanks! >>-RickG >> >> >>-------------------------------------------------------------------------------- >>WISPA Wants You! Join today! >>http://signup.wispa.org/ >>-------------------------------------------------------------------------------- >> >>WISPA Wireless List: wireless@wispa.org >> >>Subscribe/Unsubscribe: >>http://lists.wispa.org/mailman/listinfo/wireless >> >>Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/