I do agree with you and that works if there are other options.  One
customer who was downloading 160G, came from DSL and moved into this
neighborhood and now wants high speed where we are the only option.  It
is only a matter of time before others are using Netflix and others.
They come in all gaming consoles now.  Why not have the customers pay
for upgrades?  If there is a high demand for services, the demand drives
growth; or fees stifle demand.

Maybe my logic is flawed, but if 5% of the customer base is straining
the network, shouldn't they pay more?

Eric

-----Original Message-----
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Travis Johnson
Sent: Saturday, November 07, 2009 12:22 PM
To: WISPA General List
Subject: Re: [WISPA] Metered Billing

10% of your customers will use 90% of your resources. Direct that 10% 
customer base to cable or DSL and stop worrying about adding complexity 
to your network.

Travis
Microserv

Chuck Profito wrote:
> Marlon does this and smiles every time he signs a Bandwidth Hog!
>
> -----Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
On
> Behalf Of Eric Rogers
> Sent: Saturday, November 07, 2009 4:56 AM
> To: WISPA General List
> Subject: [WISPA] Metered Billing
>
> We are on the verge of changing to a metered or tiered billing
structure
> with Caps that once they exceed the cap; it doesn't shut off, but they
> get charged the overage.  Netflix is getting out of control and I
don't
> want to punish the customers that only use it occasionally.  I think
> they are very innovative solutions and don't want to hinder new
> applications.  I just want people that download 160 GB in a month,
when
> the average is nearly 10 GB a month, to pay their share for expanding
> the network.
>
>  
>
> Who has dabbled in the metered/tiered services and what were your
> customers responses?
>
> What are your tiers?
>
> Have attitudes changed toward your company as being greedy?
>
>  
>
> We already have everything in place to do it, just need to send out
the
> letter saying we are doing it and why.
>
>  
>
> Eric Rogers
>
> Precision Data Solutions, LLC
>
> (317) 831-3000 x200
>
>
>
>
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