I'm totally for metered billing however the customers have all been spoiled
with one price access for years now.  To not alienate the customer, would it
be possible to have the current one price for a particular speed tier with
"unlimited" MB at that speed, set the high use sites down in the list of
priority so that they don't suck up the bandwidth during high use times,
causing buffering of course, but then offer a Multi Media upgrade package to
move their high use sites up in the list of priorities?  Or even to kick in
an added charge per use of certain sites? Such like, they pay 39 bucks for
access but Hulu and Netflix aren't given high priority.  They want to use
them, add the Multi-Media package for an extra 10 bucks a month or a per use
charge, every time they request a download from a listed site they get hit
with a $1.00 charge added to their invoice for that day.  Not per request,
just for the day.  Pay the buck, watch Hulu all day, sort of thing.  

I'm not a script Guru but I've thought about this for awhile.  I've also
thought if the dead raccoons along the road were placed there by other
raccoons to make it look like an accident.  I work alone for a reason.

Bob-


-----Original Message-----
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Saturday, November 07, 2009 2:56 PM
To: WISPA General List
Subject: Re: [WISPA] Metered Billing

I mostly agree, it was really just a thought. But, to support my argument
for I point to the telco agreements where they exchange fees for each others
networks. At any rate, it will probably never happen. With that said, the
end user always pays, its just a matter of how. I'm just searching for a
proper way for them to pay for their services. It just became more difficult
in the "entitlement mentality" world where people think everything should be
free. On a positive note, at least bandwidth is getting cheaper.
-RickG

On Sat, Nov 7, 2009 at 2:34 PM, George Morris
<ghmor...@candlelight.ca>wrote:

> Rick, I don't think its up to Netflix to pay us. They in turn would have
to
> raise their prices which would further complicate things.
>
> We need to make sure we get a fair price from our customers that reflects
> our costs and hopefully profits.
>
> So the customer pays Netflix and us for the movie they downloaded.
>
> We are moving very quickly to usage based billing too btw.
>
> George
>
> -----Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of RickG
> Sent: Saturday, November 07, 2009 2:26 PM
> To: WISPA General List
> Subject: Re: [WISPA] Metered Billing
>
> In the past, l worked for two electric companies. Their business models
> were
> dependant on meters. As far as internet access, Compuserve and AOL had the
> right idea from the start. Instead entrepanuers took advantage of their
> weakness at the time. What we are now seeing is the downside of the
> $50/month "all you can eat" business model. When usage was low due to less
> apps, it worked fine but were now seeing exponential growth of usage.
> Besides that, one thing we (ISP's) are really missing, are agreements
> between each other for payment of access to our networks. For instance,
the
> phone companies pay each other for access to each others networks. I
> realize
> this is very complex but shouldnt Netflix (or their provider) pay us for
> utilziation of our networks?
> -RickG
>
> On Sat, Nov 7, 2009 at 1:59 PM, Eric Rogers <ecrog...@precisionds.com
> >wrote:
>
> > I do agree with you and that works if there are other options.  One
> > customer who was downloading 160G, came from DSL and moved into this
> > neighborhood and now wants high speed where we are the only option.  It
> > is only a matter of time before others are using Netflix and others.
> > They come in all gaming consoles now.  Why not have the customers pay
> > for upgrades?  If there is a high demand for services, the demand drives
> > growth; or fees stifle demand.
> >
> > Maybe my logic is flawed, but if 5% of the customer base is straining
> > the network, shouldn't they pay more?
> >
> > Eric
> >
> > -----Original Message-----
> > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> > Behalf Of Travis Johnson
> > Sent: Saturday, November 07, 2009 12:22 PM
> > To: WISPA General List
> > Subject: Re: [WISPA] Metered Billing
> >
> > 10% of your customers will use 90% of your resources. Direct that 10%
> > customer base to cable or DSL and stop worrying about adding complexity
> > to your network.
> >
> > Travis
> > Microserv
> >
> > Chuck Profito wrote:
> > > Marlon does this and smiles every time he signs a Bandwidth Hog!
> > >
> > > -----Original Message-----
> > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> > On
> > > Behalf Of Eric Rogers
> > > Sent: Saturday, November 07, 2009 4:56 AM
> > > To: WISPA General List
> > > Subject: [WISPA] Metered Billing
> > >
> > > We are on the verge of changing to a metered or tiered billing
> > structure
> > > with Caps that once they exceed the cap; it doesn't shut off, but they
> > > get charged the overage.  Netflix is getting out of control and I
> > don't
> > > want to punish the customers that only use it occasionally.  I think
> > > they are very innovative solutions and don't want to hinder new
> > > applications.  I just want people that download 160 GB in a month,
> > when
> > > the average is nearly 10 GB a month, to pay their share for expanding
> > > the network.
> > >
> > >
> > >
> > > Who has dabbled in the metered/tiered services and what were your
> > > customers responses?
> > >
> > > What are your tiers?
> > >
> > > Have attitudes changed toward your company as being greedy?
> > >
> > >
> > >
> > > We already have everything in place to do it, just need to send out
> > the
> > > letter saying we are doing it and why.
> > >
> > >
> > >
> > > Eric Rogers
> > >
> > > Precision Data Solutions, LLC
> > >
> > > (317) 831-3000 x200
> > >
> > >
> > >
> > >
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