I believe this is another part of bandwidth based billing that needs to
happen - premium bits versus non-premium. Those apps such as video which
require priority and higher demand should cost more than the non-priority
such as email. Eventually there will have to be a convergence of priority
and usage in the ISP billing system of the future. Perhaps then we can drop
selling by the speed and switch to a more proper way of billing?
On that note is exactly why I am not billing by the bit at my current
company. I cant afford to lose the guaranteed $50/month unless there is a
sure way to make up for it. I believe that will come from a minimum monthly
rate plus usage based upon the above factors. It will have to be implemented
correctly and at the right time.
-RickG


On Sat, Nov 7, 2009 at 3:12 PM, Robert West <robert.w...@just-micro.com>wrote:

> I'm totally for metered billing however the customers have all been spoiled
> with one price access for years now.  To not alienate the customer, would
> it
> be possible to have the current one price for a particular speed tier with
> "unlimited" MB at that speed, set the high use sites down in the list of
> priority so that they don't suck up the bandwidth during high use times,
> causing buffering of course, but then offer a Multi Media upgrade package
> to
> move their high use sites up in the list of priorities?  Or even to kick in
> an added charge per use of certain sites? Such like, they pay 39 bucks for
> access but Hulu and Netflix aren't given high priority.  They want to use
> them, add the Multi-Media package for an extra 10 bucks a month or a per
> use
> charge, every time they request a download from a listed site they get hit
> with a $1.00 charge added to their invoice for that day.  Not per request,
> just for the day.  Pay the buck, watch Hulu all day, sort of thing.
>
> I'm not a script Guru but I've thought about this for awhile.  I've also
> thought if the dead raccoons along the road were placed there by other
> raccoons to make it look like an accident.  I work alone for a reason.
>
> Bob-
>
>
> -----Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of RickG
> Sent: Saturday, November 07, 2009 2:56 PM
> To: WISPA General List
> Subject: Re: [WISPA] Metered Billing
>
> I mostly agree, it was really just a thought. But, to support my argument
> for I point to the telco agreements where they exchange fees for each
> others
> networks. At any rate, it will probably never happen. With that said, the
> end user always pays, its just a matter of how. I'm just searching for a
> proper way for them to pay for their services. It just became more
> difficult
> in the "entitlement mentality" world where people think everything should
> be
> free. On a positive note, at least bandwidth is getting cheaper.
> -RickG
>
> On Sat, Nov 7, 2009 at 2:34 PM, George Morris
> <ghmor...@candlelight.ca>wrote:
>
> > Rick, I don't think its up to Netflix to pay us. They in turn would have
> to
> > raise their prices which would further complicate things.
> >
> > We need to make sure we get a fair price from our customers that reflects
> > our costs and hopefully profits.
> >
> > So the customer pays Netflix and us for the movie they downloaded.
> >
> > We are moving very quickly to usage based billing too btw.
> >
> > George
> >
> > -----Original Message-----
> > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> > Behalf Of RickG
> > Sent: Saturday, November 07, 2009 2:26 PM
> > To: WISPA General List
> > Subject: Re: [WISPA] Metered Billing
> >
> > In the past, l worked for two electric companies. Their business models
> > were
> > dependant on meters. As far as internet access, Compuserve and AOL had
> the
> > right idea from the start. Instead entrepanuers took advantage of their
> > weakness at the time. What we are now seeing is the downside of the
> > $50/month "all you can eat" business model. When usage was low due to
> less
> > apps, it worked fine but were now seeing exponential growth of usage.
> > Besides that, one thing we (ISP's) are really missing, are agreements
> > between each other for payment of access to our networks. For instance,
> the
> > phone companies pay each other for access to each others networks. I
> > realize
> > this is very complex but shouldnt Netflix (or their provider) pay us for
> > utilziation of our networks?
> > -RickG
> >
> > On Sat, Nov 7, 2009 at 1:59 PM, Eric Rogers <ecrog...@precisionds.com
> > >wrote:
> >
> > > I do agree with you and that works if there are other options.  One
> > > customer who was downloading 160G, came from DSL and moved into this
> > > neighborhood and now wants high speed where we are the only option.  It
> > > is only a matter of time before others are using Netflix and others.
> > > They come in all gaming consoles now.  Why not have the customers pay
> > > for upgrades?  If there is a high demand for services, the demand
> drives
> > > growth; or fees stifle demand.
> > >
> > > Maybe my logic is flawed, but if 5% of the customer base is straining
> > > the network, shouldn't they pay more?
> > >
> > > Eric
> > >
> > > -----Original Message-----
> > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> On
> > > Behalf Of Travis Johnson
> > > Sent: Saturday, November 07, 2009 12:22 PM
> > > To: WISPA General List
> > > Subject: Re: [WISPA] Metered Billing
> > >
> > > 10% of your customers will use 90% of your resources. Direct that 10%
> > > customer base to cable or DSL and stop worrying about adding complexity
> > > to your network.
> > >
> > > Travis
> > > Microserv
> > >
> > > Chuck Profito wrote:
> > > > Marlon does this and smiles every time he signs a Bandwidth Hog!
> > > >
> > > > -----Original Message-----
> > > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> > > On
> > > > Behalf Of Eric Rogers
> > > > Sent: Saturday, November 07, 2009 4:56 AM
> > > > To: WISPA General List
> > > > Subject: [WISPA] Metered Billing
> > > >
> > > > We are on the verge of changing to a metered or tiered billing
> > > structure
> > > > with Caps that once they exceed the cap; it doesn't shut off, but
> they
> > > > get charged the overage.  Netflix is getting out of control and I
> > > don't
> > > > want to punish the customers that only use it occasionally.  I think
> > > > they are very innovative solutions and don't want to hinder new
> > > > applications.  I just want people that download 160 GB in a month,
> > > when
> > > > the average is nearly 10 GB a month, to pay their share for expanding
> > > > the network.
> > > >
> > > >
> > > >
> > > > Who has dabbled in the metered/tiered services and what were your
> > > > customers responses?
> > > >
> > > > What are your tiers?
> > > >
> > > > Have attitudes changed toward your company as being greedy?
> > > >
> > > >
> > > >
> > > > We already have everything in place to do it, just need to send out
> > > the
> > > > letter saying we are doing it and why.
> > > >
> > > >
> > > >
> > > > Eric Rogers
> > > >
> > > > Precision Data Solutions, LLC
> > > >
> > > > (317) 831-3000 x200
> > > >
> > > >
> > > >
> > > >
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