Problem with this initiative is that I have nothing to really compare it with except what the unholy duopoly is doing today.
We've been doing the traditional WISP thing for about eight years now, but Urban Gorilla is aimed at the throats of the cablecos/telcos in small/medium towns here. They seem to be busy shooting themselves in the foot with ever-lower caps, high prices and lousy outsourced customer service, so we're going to help them along their chosen path to damnation. Strategy is max two wireless hops from fibre, small cell sizes, N access points, low oversubscription ratios and reasonable pricing tiers. On top of that I'm looking for USPs to help potential customers have a reason to change. We're going to do the usual stuff, free install, couple of months free evaluation, 100% satisfaction guarantee, reasonable prices, big caps. Its taken us three years to get fibre prices to the point this makes sense financially, and we have N access points that work in 5GHz, so we're now concentrating on getting the rest of the ducks lined up and marching nicely in neat little rows. George -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of RickG Sent: Saturday, November 07, 2009 3:41 PM To: WISPA General List Subject: Re: [WISPA] Metered Billing As they say "YMMV". Really its all dependent on your local market. Back in '97, there was no DSL or cable. So, I had a monopoly and the only alternative was to get a T1 at $3500/month. It was an easy sell. There are a lot of great thinkers on this list. They'll help keep you clean :) -RickG On Sat, Nov 7, 2009 at 3:17 PM, George Morris <ghmor...@candlelight.ca>wrote: > Very good point Josh, it would be unfortunately to have a pro-consumer > initiative backfire because of a flaky implementation. > > I need to think on this some more. It may be enough to start with just to > ignore bandwidth used during the Moonlighting window. > > George > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Josh Luthman > Sent: Saturday, November 07, 2009 3:06 PM > To: WISPA General List > Subject: Re: [WISPA] Metered Billing > > That would work. The only thing you'd need to test is the clients you're > using. It would be up to the client to sense being disconnected and > attempt > a (re?)connection. > > You can charge them for that but then you have to worry about customers > getting itchy F-U fingers. The DSL/Cable/alternative guys don't do this to > me! > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > "The secret to creativity is knowing how to hide your sources." > --- Albert Einstein > > > On Sat, Nov 7, 2009 at 2:58 PM, George Morris > <ghmor...@candlelight.ca>wrote: > > > That's interesting. So in theory we could just script a 'flicker' at the > > APs > > at Midnight, and another 'flicker' at 6am to get the settings to change > at > > the client... > > > > Good idea! Thanks Josh. > > > > George > > > > -----Original Message----- > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > > Behalf Of Josh Luthman > > Sent: Saturday, November 07, 2009 2:41 PM > > To: WISPA General List > > Subject: Re: [WISPA] Metered Billing > > > > In PPPOE you should be able to just kill the connection and the client > > should reestablish a moment afterward. I know it works this way with MT > > PPPOE server/client. > > > > Josh Luthman > > Office: 937-552-2340 > > Direct: 937-552-2343 > > 1100 Wayne St > > Suite 1337 > > Troy, OH 45373 > > > > "The secret to creativity is knowing how to hide your sources." > > --- Albert Einstein > > > > > > On Sat, Nov 7, 2009 at 2:38 PM, George Morris > > <ghmor...@candlelight.ca>wrote: > > > > > Rick, did you have a self-serve portal where your customers could check > > > ongoing usage? > > > > > > We are implementing IPtrack, same as Marlon. Brandon will build a > > > self-service portal for us. > > > > > > We are also going to implement something called 'Moonlighting', where > we > > > don't count bandwidth from Midnight to 6am in an effort to move some > > heavy > > > traffic onto the dead period on our network. > > > > > > Makes tiered pricing easier to swallow... > > > > > > What I would really like to do is allow a speed increase at the same > > time, > > > to give people a taste of our more advanced services. > > > > > > Unfortunately I have no idea how to make that happen in a PPPoE > > environment > > > without forcing people to disconnect and re-login. > > > > > > George > > > > > > -----Original Message----- > > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] > On > > > Behalf Of RickG > > > Sent: Saturday, November 07, 2009 2:33 PM > > > To: WISPA General List > > > Subject: Re: [WISPA] Metered Billing > > > > > > Travis, I was operating on the premise that you said to send them to > DSL > > or > > > cable. > > > Even with that, I did not have that experience. We sent the invoices > out > > > with a copy of their usage report and it was rarely, if ever > questioned. > > > -RickG > > > > > > On Sat, Nov 7, 2009 at 2:18 PM, Travis Johnson <t...@ida.net> wrote: > > > > > > > And deal with the extra phone calls each month from customers that > > claim > > > > they didn't use that much. :( > > > > > > > > Travis > > > > Microserv > > > > > > > > RickG wrote: > > > > > > > > Many of you know this is not that hard. Back in 1997 I had an Allot > box > > > that > > > > gave me the numbers. All I did was pull the report and bill > > accordingly. > > > The > > > > hard part would be integrating it with a billing system so it does it > > > > automatically. -RickG > > > > > > > > On Sat, Nov 7, 2009 at 7:56 AM, Eric Rogers < > ecrog...@precisionds.com> > > > <ecrog...@precisionds.com>wrote: > > > > > > > > > > > > > > > > We are on the verge of changing to a metered or tiered billing > > structure > > > > with Caps that once they exceed the cap; it doesn't shut off, but > they > > > > get charged the overage. Netflix is getting out of control and I > don't > > > > want to punish the customers that only use it occasionally. I think > > > > they are very innovative solutions and don't want to hinder new > > > > applications. I just want people that download 160 GB in a month, > when > > > > the average is nearly 10 GB a month, to pay their share for expanding > > > > the network. > > > > > > > > > > > > > > > > Who has dabbled in the metered/tiered services and what were your > > > > customers responses? > > > > > > > > What are your tiers? > > > > > > > > Have attitudes changed toward your company as being greedy? > > > > > > > > > > > > > > > > We already have everything in place to do it, just need to send out > the > > > > letter saying we are doing it and why. > > > > > > > > > > > > > > > > Eric Rogers > > > > > > > > Precision Data Solutions, LLC > > > > > > > > (317) 831-3000 x200 > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------------- > > > ---- > > > > WISPA Wants You! 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