I'm not sure I agree either, but wireless obviously can't be cut. With that though, our fiber hasn't been out more than twice in 5 years.
---------- Original Message ---------------------------------- From: "Mike Hammett" <wispawirel...@ics-il.net> Reply-To: WISPA General List <wireless@wispa.org> Date: Mon, 11 Jan 2010 08:15:16 -0600 >I'm not sure that I agree that wireless has higher uptime than fiber. > > >----- >Mike Hammett >Intelligent Computing Solutions >http://www.ics-il.com > > > >-------------------------------------------------- >From: "Tom DeReggi" <wirelessn...@rapiddsl.net> >Sent: Monday, January 11, 2010 7:40 AM >To: "WISPA General List" <wireless@wispa.org> >Subject: Re: [WISPA] Why the telco's will never be true competitors to us > >> Agreed, Brett. >> >> I see people use business Cable all the time, UNTIL they have an outage, >> and then they loose all their customers feeding off it after that. >> If there is one Thing the Cable Cos understand it is "you didn't buy a >> service with an SLA because we dont offer one, so we can care less if you >> are down for a week, read the small print.". >> And what can you tell your subs once it occurred? "Oh I used a low cost >> Cable service, uh oh yeah why did I say we had better service than the >> Cable cos?" >> >> Plus, Wireless is more reliable from an uptime perspective, than any other >> technology (even Fiber), so why would a WISP want to use anything other >> than Wireless for connectivity to a tower? >> >> Well, it is true that some Business CAble services are less expensive than >> a single antenna roof right fee. But I used that arguement to negotiate >> lower roof right fees. >> >> Tom DeReggi >> RapidDSL & Wireless, Inc >> IntAirNet- Fixed Wireless Broadband >> >> >> ----- Original Message ----- >> From: Bret Clark >> To: WISPA General List >> Sent: Sunday, January 10, 2010 5:49 PM >> Subject: Re: [WISPA] Why the telco's will never be true competitors to us >> >> >> Blah...I wouldn't rely on any telco or cable company to serve our towers. >> We are completely wireless between towers, even our upstream Internet >> links are wireless running to local Internet exchange points. That way if >> there is a problem we are responsible for it and we can fix it without >> getting the run around from a telco. >> >> I was in the CLEC business for over 10 years and if there is one thing >> telco's do better than anyone else is finger point! It was never their >> problem until you provided beyond a shadow of a doubt it was their problem >> and 90% of the time is was their problem to begin with! >> >> Bret >> >> Tom Sharples wrote: >> I found out about so-called business DSL a few years ago. We had it here >> (Qwest), and every three to four weeks it would go belly-up. The "fix" was >> that, after a day or two of dead air, Qwest would send out a tech to >> power-cycle the ancient and creaky Nortel neighborhood dslam. This went on >> for a few months, until I switched to Comcast business-class cable. That >> has >> proven to be extremely reliable, and I haven't looked back since. >> >> Tom S. >> >> >> ----- Original Message ----- >> From: "Marlon K. Schafer" <o...@odessaoffice.com> >> To: "WISPA General List" <wireless@wispa.org> >> Sent: Sunday, January 10, 2010 1:41 PM >> Subject: [WISPA] Why the telco's will never be true competitors to us >> >> >> I have a tower down. It's fed by a *business* grade DSL link. >> >> Can't get to the main router at that local. >> >> So I log onto the Century Tel (century link nowadays) web site go find a >> phone number for tech support. >> >> IF there is a phone number on their Microsoft Bing cloan of a web site, I >> couldn't find it. So, I decided to try the online chat thingy. >> >> Up pops a page with a spot for a the username, phone number and zip code. >> Naturally, I put the right things in the boxes. Only to get an error. So >> I >> tried again, and again. Finally I actually READ what the smallish print >> said you can ONLY put in ONE of the fields, not all of them. Hate to >> allow >> any answer to work rather than make people only fill in one field where >> they >> usually have to fill in all of them. My fault for not reading the fine >> print, but then again, I shouldn't have to.... >> >> Next, I finally get a tech on the screen. Well, kinda, the web site >> doesn't >> have anything but an error at the top. But the chat part eventually came >> up >> and a tech was on the line. We quickly established that the tech support >> guy wasn't able to see if there was a dsl connection or not. ug >> >> So, he gave me a phone number for tech support. >> >> I called that number only to sit on hold for a while (not toooo bad >> though) >> and then find out that that wasn't the right number for a business >> account. >> >> Called the next number. Sat on hold a bit longer this time, but still >> only >> a few minutes. We quickly got through all of the who are you type stuff. >> Then the gal on the support end asked me to tell her what lights were on >> on >> the modem. "Um, I'm an hour and a half form there." "Well, sir, I'm >> unable >> help you unless someone is on at the site." >> >> Sigh. The home owner at this site is a snow bird and won't be home for >> months yet. >> >> The tech support people aren't able to tell if there is a connection or >> not. >> It's not like this is a little, rinky dink company like mine. This is a >> HUGE telco! Ug. >> >> They won't even try to fix a business account that I pay $1200.00 per year >> for. Probably even more than that. Amazing. >> >> Have a great day, I know I will. >> marlon >> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! 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