Around here they would call and say "cancel my account, you're internet is slow and I switched to DSL or cable". And then I'd say but you can have faster if you buy our... <click - lost connection>. No second chances around here. Give them speed and reliability or they switch in a heartbeat. I just picked up a bunch of subs because Windstream DSL is slow and unreliaible. They need to replace the 100+ year old lines. Windstream even offered free months etc. Everyone that can get our service switched without hesitation even with a $200 install fee.
On Thu, Mar 25, 2010 at 9:52 PM, Jason Bailey <j284...@yahoo.com> wrote: > Bob,what a great tool!When grandma comes in and says..Facebook is running so > slow???Well,for customers such as yourself,we offer this High-Speed > option,let me tell you about it,and btw....you can set-up recurring payments > to make your life easier!!!Were here to help you!!!! > > --- On Thu, 3/25/10, RickG <rgunder...@gmail.com> wrote: > > > From: RickG <rgunder...@gmail.com> > Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete > with $15 DSL > To: "WISPA General List" <wireless@wispa.org> > Date: Thursday, March 25, 2010, 9:36 PM > > > Bob, > > Not putting you down but it depends on your circumstances. If you want > "walk-in" traffic and to spend time on a $5.99/month account then > great. For me, I'd rather work on high dollar accounts. What works for > some, may not work for others. Thats what makes the world go round! > > On Thu, Mar 25, 2010 at 1:51 PM, Patrick Leary <ple...@apertonet.com> wrote: >> Love it. Good stuff and very savvy. >> >> >> Patrick Leary >> Aperto Networks >> 813.426.4230 mobile >> >> -----Original Message----- >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> Behalf Of Robert West >> Sent: Thursday, March 25, 2010 10:20 AM >> To: 'WISPA General List' >> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete >> with $15 DSL >> >> We've been selling a "loss leader" dial up service for $5.99 for 10 years >> now. We don't lose anything and only make a couple of bucks per user but we >> get the payback on the backend. The 5.99 service, they have to come into >> our retail store to sign up for it and to pay the bill. No online or phone >> payments. Made a lot of customers that way who give us cash for other >> services since they have to see us anyway. We still have over 200 dial up >> customers and every month those 200 have to come in and see our smiling >> faces. >> >> Bob- >> >> >> -----Original Message----- >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> Behalf Of RickG >> Sent: Thursday, March 25, 2010 12:51 PM >> To: WISPA General List >> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete >> with $15 DSL >> >> I'm sure they dont. For me, I dont pay attention to the cheap advertised >> prices. For others, I suspect that what they do is compare pricing and get a >> relative feeling for a benchmark. Of course, they also compare features & >> benefits then choose the laptop that fits their needs and/or budget. With >> all due respect, I dont see much correlation between internet service >> (monthly service) and purchasing a laptop (one time purchase). I tried to >> offer a low, loss leader a while back as a test and the ones who took it >> never upgraded. I dont see any reason to offer it but then I'm fortunate not >> to have any competition. >> >> On Thu, Mar 25, 2010 at 11:06 AM, Robert West <robert.w...@just-micro.com> >> wrote: >>> A very well known example...... >>> >>> Dell. >>> >>> Dell advertises $400.00 systems and laptops. Anyone here ever end up >>> with one at the advertised price? Probably not many. >>> >>> Bob- >>> >>> >>> -----Original Message----- >>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] >>> On Behalf Of Robert West >>> Sent: Thursday, March 25, 2010 10:55 AM >>> To: 'WISPA General List' >>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to >>> compete with $15 DSL >>> >>> We start at 29 bucks. The way I think, you always need the "bait" to >> bring >>> them in, such as a low price. It's all sales after that. Bump up to >>> a higher tier, equipment insurance, service call plan... etc. On the >>> face >> of >>> it, we look very inexpensive but the customer almost always elects to >>> upgrade or add on something. My favorite is a customer who calls >>> about >> the >>> $29.00 plan but ends up asking "Do you have anything faster?" (Big >>> Smile) >>> >>> Bob- >>> >>> >>> -----Original Message----- >>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] >>> On Behalf Of RickG >>> Sent: Thursday, March 25, 2010 12:21 AM >>> To: WISPA General List >>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to >>> compete with $15 DSL >>> >>> But what is your ARPU? >>> >>> On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson <t...@ida.net> wrote: >>>> Hi, >>>> >>>> I have packages starting at $29.95/month and I'm quite profitable... >>>> have been for over 12 years now... :) >>>> >>>> Travis >>>> Microserv >>>> >>>> RickG wrote: >>>>> Bob, >>>>> >>>>> We do the same here. Day one ROI upon installation. Not having any >>>>> problems getting customers, In fact, we're growing faster than we >>>>> ever have. Of course, there is a lot more to the cost of operating >>>>> than just ROI upon install. Our lowest plan is $49.99/month. Which >>>>> is the reason I responded to Jayson's post: >>>>> >>>>> Jayson Baker <jay...@spectrasurf.com> wrote: >>>>> "$24.95/mo gets you 12Mbps/6Mbps. $49.95/mo gets you 20Mbps/6Mbps. >>>>> We guarantee minimums--not just an "up to" speed" >>>>> >>>>> I'm always game to learn something. Every business model I've ever >>>>> done only shows profit at $50/month ARPU. I'm just wondering if & >>>>> where I'm going wrong. >>>>> -RickG >>>>> >>>>> On Wed, Mar 24, 2010 at 6:34 PM, Robert West >> <robert.w...@just-micro.com> >>> wrote: >>>>> >>>>>> Using UBNT, we have a zero day ROI. We pay the salesperson a >> commission >>> and >>>>>> the installer is paid by the job. Thus, the install fee and first >> month >>>>>> service covers it all including the price of the radio/antenna. >>>>>> After >>> that, >>>>>> the monthly charge comes with not much effort unless the customer >>>>>> turns >>> out >>>>>> to be high maintenance and with that, we just start charging for >> service >>>>>> calls and computer repairs. >>>>>> >>>>>> Just because one charges a small monthly fee doesn't mean you can't >> have >>> add >>>>>> on services, higher tiers or other profit areas. >>>>>> >>>>>> But even with that, we've had the "cheap skate" discussion before.... >>> some >>>>>> people will go with the 15 buck slow service no matter what. Let em'. >>> You >>>>>> deal with that type of offer with quality, service and educating >>>>>> your market. The worst thing you could do, in my opinion, is to >>>>>> try to join >>> in >>>>>> their game. It only associates their low quality standards with you. >>> Apple >>>>>> computers doesn't sell $298 laptops for a reason. >>>>>> >>>>>> Bob- >>>>>> >>>>>> -----Original Message----- >>>>>> From: wireless-boun...@wispa.org >>>>>> [mailto:wireless-boun...@wispa.org] On Behalf Of RickG >>>>>> Sent: Wednesday, March 24, 2010 3:29 PM >>>>>> To: WISPA General List >>>>>> Subject: Re: [WISPA] how to compete with $15 DSL >>>>>> >>>>>> Sure but I'm more curious about the business model for making money >>>>>> at such low prices. UBNT is priced right and certainly helps but it >>>>>> would still be tough to make a profit at only $24.95/month. I >>>>>> havent seen one a financial discusion on the list in a very long >>>>>> time. I though market share models died a long time ago. Are people >>>>>> still out there losing money in the short term in order to make >>>>>> money on the long term? >>>>>> >>>>>> On Wed, Mar 24, 2010 at 2:39 PM, Mike Hammett >> <wispawirel...@ics-il.net> >>>>>> wrote: >>>>>> >>>>>>> Mikrotik, StarOS, or UBNT could all deliver those speeds. >>>>>>> >>>>>>> >>>>>>> ----- >>>>>>> Mike Hammett >>>>>>> Intelligent Computing Solutions >>>>>>> http://www.ics-il.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> -------------------------------------------------- >>>>>>> From: "RickG" <rgunder...@gmail.com> >>>>>>> Sent: Monday, March 22, 2010 8:19 PM >>>>>>> To: "WISPA General List" <wireless@wispa.org> >>>>>>> Subject: Re: [WISPA] how to compete with $15 DSL >>>>>>> >>>>>>> >>>>>>>> If so, with what equipment? >>>>>>>> >>>>>>>> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho >>>>>>>> <coelh...@gmail.com> >>> wrote: >>>>>>>> >>>>>>>>> Are you delivering that wireless? >>>>>>>>> >>>>>>>>> mc >>>>>>>>> >>>>>>>>> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker >>> <jay...@spectrasurf.com> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> That's what we did. $24.95/mo gets you 12Mbps/6Mbps. >>>>>>>>>> $49.95/mo >>> gets >>>>>>>>>> you >>>>>>>>>> 20Mbps/6Mbps. >>>>>>>>>> We guarantee minimums--not just an "up to" speed. A lot of >>>>>>>>>> people really like that too. >>>>>>>>>> Our packages: www.peakinter.net >>>>>>>>>> >>>>>>>>>> On Mon, Mar 15, 2010 at 11:14 PM, MDK >>>>>>>>>> <rea...@muddyfrogwater.us> >>> wrote: >>>>>>>>>> >>>>>>>>>> >>>>>>>>>>> One of the things you have to keep in mind, is that you really >>>>>>>>>>> do >>> have >>>>>>>>>>> to >>>>>>>>>>> offer your customers a decent value for their dollars. 35 >>>>>>>>>>> Bux >>> for a >>>>>>>>>>> fraction of a meg is darn steep pricing these days. We offer >>>>>>>>>>> a >>> 300K >>>>>>>>>>> for >>>>>>>>>>> 25 >>>>>>>>>>> and 2 meg for 38.50, which is reasonably competitive. >>>>>>>>>>> >>>>>>>>>>> You don't' need to be the cheapest to be "competitive", but >>>>>>>>>>> you >>> can't >>>>>>>>>>> be >>>>>>>>>>> way >>>>>>>>>>> outside of normal pricing. >>>>>>>>>>> >>>>>>>>>>> I'm thinking of throwing up some MIMO gear and offering >>>>>>>>>>> something >>> like >>>>>>>>>>> a 7 >>>>>>>>>>> meg service. Was thinking of making it about 75 / mo. >>>>>>>>>>> Not >> the >>>>>>>>>>> cheapest. Not the most expensive, either. What would 7 >>>>>>>>>>> meg >> be >>> in >>>>>>>>>>> your >>>>>>>>>>> area? >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> ++++++++++++++++++++++++++++++ >>>>>>>>>>> Neofast, Inc, Making internet easy 541-969-8200 509-386-4589 >>>>>>>>>>> ++++++++++++++++++++++++++++++ >>>>>>>>>>> >>>>>>>>>>> -------------------------------------------------- >>>>>>>>>>> From: "Kurt Fankhauser" <k...@wavelinc.com> >>>>>>>>>>> Sent: Sunday, March 14, 2010 8:05 AM >>>>>>>>>>> To: "'WISPA General List'" <wireless@wispa.org> >>>>>>>>>>> Subject: [WISPA] how to compete with $15 DSL >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>>> Local phone company here just expanded their DSL coverage area >> and >>>>>>>>>>>> mailed >>>>>>>>>>>> out fliers to everyone for $15 DSL. I see no mention of it being >> a >>>>>>>>>>>> promotional price. One person said as long as you have it they >>> will >>>>>>>>>>>> not >>>>>>>>>>>> raise the rate from $15. Think its for 768k service. Anyways we >>> are >>>>>>>>>>>> getting >>>>>>>>>>>> about 1 person a day switching from our $35/month/768k wireless >>>>>>>>>>>> service >>>>>>>>>>>> >>>>>>>>>>> to >>>>>>>>>>> >>>>>>>>>>>> this DSL. Does anyone have any suggestions as to how to retain >>> these >>>>>>>>>>>> customers???? They are not even giving us a chance to offer them >> a >>>>>>>>>>>> lower >>>>>>>>>>>> price as they all already have the DSL turned on and been using >> it >>>>>>>>>>>> for a >>>>>>>>>>>> month before they cancel ours. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Kurt Fankhauser >>>>>>>>>>>> WAVELINC >>>>>>>>>>>> P.O. Box 126 >>>>>>>>>>>> Bucyrus, OH 44820 >>>>>>>>>>>> 419-562-6405 >>>>>>>>>>>> www.wavelinc.com >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>>>>>> WISPA Wants You! Join today! >>>>>>>>>>>> http://signup.wispa.org/ >>>>>>>>>>>> >>>>>>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>>>>>> WISPA Wireless List: wireless@wispa.org >>>>>>>>>>>> >>>>>>>>>>>> Subscribe/Unsubscribe: >>>>>>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>>>>>>>> >>>>>>>>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>>>>> WISPA Wants You! Join today! >>>>>>>>>>> http://signup.wispa.org/ >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>>>>> WISPA Wireless List: wireless@wispa.org >>>>>>>>>>> >>>>>>>>>>> Subscribe/Unsubscribe: >>>>>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>>>>>>> >>>>>>>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>>>> WISPA Wants You! Join today! >>>>>>>>>> http://signup.wispa.org/ >>>>>>>>>> >>>>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>>>> WISPA Wireless List: wireless@wispa.org >>>>>>>>>> >>>>>>>>>> Subscribe/Unsubscribe: >>>>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>>>>>> >>>>>>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Marco C. Coelho >>>>>>>>> Argon Technologies Inc. >>>>>>>>> POB 875 >>>>>>>>> Greenville, TX 75403-0875 >>>>>>>>> 903-455-5036 >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>>> WISPA Wants You! Join today! >>>>>>>>> http://signup.wispa.org/ >>>>>>>>> >>>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>>> WISPA Wireless List: wireless@wispa.org >>>>>>>>> >>>>>>>>> Subscribe/Unsubscribe: >>>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>>>>> >>>>>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>> WISPA Wants You! Join today! >>>>>>>> http://signup.wispa.org/ >>>>>>>> >>>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>>> WISPA Wireless List: wireless@wispa.org >>>>>>>> >>>>>>>> Subscribe/Unsubscribe: >>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>>>> >>>>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>> WISPA Wants You! Join today! >>>>>>> http://signup.wispa.org/ >>>>>>> >>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>>> WISPA Wireless List: wireless@wispa.org >>>>>>> >>>>>>> Subscribe/Unsubscribe: >>>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>>> >>>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>>> >>>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> WISPA Wants You! Join today! >>>>>> http://signup.wispa.org/ >>>>>> >>> >> ---------------------------------------------------------------------------- >>>>>> ---- >>>>>> >>>>>> WISPA Wireless List: wireless@wispa.org >>>>>> >>>>>> Subscribe/Unsubscribe: >>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>> >>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>> >>>>>> >>>>>> >>>>>> >>> >> ---------------------------------------------------------------------------- >>> ---- >>>>>> WISPA Wants You! Join today! >>>>>> http://signup.wispa.org/ >>>>>> >>> >> ---------------------------------------------------------------------------- >>> ---- >>>>>> >>>>>> WISPA Wireless List: wireless@wispa.org >>>>>> >>>>>> Subscribe/Unsubscribe: >>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>> >>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>> >>>>>> >>>>> >>>>> >>>>> >>> >> ---------------------------------------------------------------------------- >>> ---- >>>>> WISPA Wants You! Join today! >>>>> http://signup.wispa.org/ >>>>> >>> >> ---------------------------------------------------------------------------- >>> ---- >>>>> >>>>> WISPA Wireless List: wireless@wispa.org >>>>> >>>>> Subscribe/Unsubscribe: >>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>> >>>>> >>>> >>>> >>>> >>> >> ---------------------------------------------------------------------------- >>> ---- >>>> WISPA Wants You! Join today! >>>> http://signup.wispa.org/ >>>> >>> >> ---------------------------------------------------------------------------- >>> ---- >>>> >>>> WISPA Wireless List: wireless@wispa.org >>>> >>>> Subscribe/Unsubscribe: >>>> http://lists.wispa.org/mailman/listinfo/wireless >>>> >>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>> >>> >>> >>> >> ---------------------------------------------------------------------------- >>> ---- >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >> ---------------------------------------------------------------------------- >>> ---- >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> >> ---------------------------------------------------------------------------- >>> ---- >>> WISPA Wants You! 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