----- Original Message ----- From: "Jason Wallace" <supp...@azii.net> To: "WISPA General List" <wireless@wispa.org> Sent: Wednesday, March 31, 2010 10:24 AM Subject: [WISPA] Bit Cap Thresholds, etc
>I have a few questions for those of you who sell bandwidth by the byte: > > 1. What is the threshold you use, ie, 3Gb in 30 days, or do you have > different packages? 10 gigs per month for wireless. 20 gigs for fiber customers. Business users that pay more get more. However, the ones that insist on allowing radio on the computers etc. usually end up paying even more yet. We try to set a level above what they use in a normal month then cut them a little bit of a break on the normal billing amount. > 2. Is this total bytes in & out or just in? Total. Combined. WE pay for it both ways..... > 3. What do you charge for overages? $5 per gig. If they go over by more than 10 gigs we'll normally work to cut them some kind of a break. Again, the expectation is that it's got to more than pay for the additional costs. Don't forget the costs of AP wide slowdowns for everyone else. If that starts to happen and you loose the "easy" customers you have to add ap's to the tower. That costs both money AND spectrum. We've started an overbuild with additional bands for our heavy sites. We charge more for the install and the service, but that gives the gamers/high end customers someplace to go. AND we make SURE that service from that system is the BEST in the area we're in. > 4. Have you considered just throttling back customers like the satellite > guys do? Yeah. But there is no money in that. It's also not what our service is based upon. Our service runs as fast as we can make it go. Up to 10 mbps in both directions for as little as $35 per month. Those who pay more are paying for reliability not speed. The other thing to think about is human nature. People do what people do. To them, by and large, if they want to download a 100 meg windows update they will do it no matter what. If they want a 700meg WOW demo, they'll go get it. If you slow them down they'll "use" the system much longer. So instead of getting them on and off the air in, oh say 10 minutes, they might be there for 2 hours. The chances of another high capacity project happening on the network go up a LOT when the users are "on the air" for a longer period of time. make sense? marlon > > Jason > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
