I had a customer call in yesterday saying he couldn’t get onto Youtube. He
tried his phone and it came up. While he was dinking around with his antivirus
he had a search bar show up on top ( I cant remember what he said). He was
going to have Geek Squad dial into it and fix it up. I had a call from another
guy that had the same thing. Anti virus was good, but he seen a deal at the
bottom of his screen talking about “search buddy”. Then I had a few more calls
come in with no access to Google or Youtube. Is there something going on with a
new spybot or adaware? We recently fired up authentication here, would that
have something to do with anything? We are not filtering anything and I have
only had a few complaints, plus mine works fine
thanks
heith
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