Have them run malwarebytes —
Sent from Mailbox for iPhone
On Fri, Feb 7, 2014 at 5:54 PM, heith petersen <wi...@mncomm.com> wrote:
> I had a customer call in yesterday saying he couldn’t get onto Youtube. He
> tried his phone and it came up. While he was dinking around with his
> antivirus he had a search bar show up on top ( I cant remember what he said).
> He was going to have Geek Squad dial into it and fix it up. I had a call from
> another guy that had the same thing. Anti virus was good, but he seen a deal
> at the bottom of his screen talking about “search buddy”. Then I had a few
> more calls come in with no access to Google or Youtube. Is there something
> going on with a new spybot or adaware? We recently fired up authentication
> here, would that have something to do with anything? We are not filtering
> anything and I have only had a few complaints, plus mine works fine
> thanks
> heith
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