We've been troubleshooting a couple of issues with IPPay that seems to
be isolated to specific users. If you didn't already contact our support
desk to troubleshoot this, please do. We already got IPPay to fix this
problem for one user.
I don't know if your problem is the same, but we'll be able to identify
it pretty quickly.
On 9/29/2014 9:28 AM, Josh Luthman wrote:
No. What errors did you get?
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 29, 2014 10:25 AM, "Adair Winter" <ada...@amarillowireless.net
<mailto:ada...@amarillowireless.net>> wrote:
ran yum updates again. then apachectl graceful returned some errors.
you?
On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman
<j...@imaginenetworksllc.com <mailto:j...@imaginenetworksllc.com>>
wrote:
Do an apachectl graceful and it should fix it. They said it's
due to a blank result from IPPay. Couldn't get an answer as to
why we couldn't see an error instead of a blank page.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 28, 2014 10:15 PM, "Josh Luthman"
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>> wrote:
Not sure why bash would be relevant at all. I would be
extremely disappointed if it was involved.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller
<par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>> wrote:
Yes....reread your message. Should have read it
closer. Looks like the problem is related to the yum
patch...assuming you did it ? Our auto transactions
are working....probably won't take another manual
until tomorrow but appreciate the heads up there may
be an issue. I'll alert the staff..
Sent from my Verizon Wireless 4G LTE Smartphone
----- Reply message -----
From: "Josh Luthman" <j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>>
To: "WISPA General List" <wireless@wispa.org
<mailto:wireless@wispa.org>>
Subject: [WISPA] PSA Powercode users - careful on the
upgrade
Date: Sun, Sep 28, 2014 8:50 PM
10.03.09?
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller
<par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>> wrote:
Fyi...I can confirm we have taken manual payments
on 10.03.09. In fact....I have confirmed two of
us in our company took payments on Friday manually
on two different computers in two different
locations and had no problems...
Sent from my Verizon Wireless 4G LTE Smartphone
----- Reply message -----
From: "CBB - Jay Fuller"
<par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>>
To: "WISPA General List" <wireless@wispa.org
<mailto:wireless@wispa.org>>
Subject: [WISPA]PSA Powercode users - careful on
the upgrade
Date: Sun, Sep 28, 2014 8:29 PM
I do not believe we have encountered this yet.....
curious have you tried to take a payment through
the customer portal?
Sent from my Verizon Wireless 4G LTE Smartphone
----- Reply message -----
From: "Josh Luthman" <j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>>
To: "WISPA General List" <wireless@wispa.org
<mailto:wirel...@wispa..org>>
Subject: [WISPA] PSA Powercode users - careful on
the upgrade
Date: Sun, Sep 28, 2014 8:13 PM
Just found out this evening that we can't do
manual payments. I'm not sure if automatic will
work in the morning. I'm currently on 10.03.09
(their released version). After you click OK for
the payment amount it redirects to a blank page.
No event logs for the account on this.
I upgraded last Tuesday. Automatic charges from
9/24 are in our checking account marked 9/26 so I
believe that is working. On 9/26 I personally did
a manual card charge successfully.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
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Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071 <tel:806.316.5071>
C: 806.231.7180 <tel:806.231.7180>
http://www.amarillowireless.net
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Simon Westlake
*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010
E: si...@powercode.com
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