Doesn't seem to have helped us. I just responded to the ticket about access.
On Mon, Sep 29, 2014 at 10:11 AM, Simon Westlake <si...@powercode.com> wrote: > Looks like this was a DNS problem, it had nothing to do with the 10.03.09 > update. I'm not sure if the IP of the IPPay gateway changed, but restarting > Apache (service httpd restart) will flush the cache Apache uses and force > an update. If it still doesn't work after that, let me know. Most of the > tickets we've seen over the weekend on this have been solved by a server > reboot (which accomplishes the same thing.) > > I don't know exactly what happened/changed yet, but that's what I have so > far. > > Anyone who is still having this, please make sure you are opening a ticket > on it with us (supp...@powercode.com / 920-351-1010) and not just posting > here.. I want to make sure you get assistance. > > > On 9/29/2014 9:48 AM, Simon Westlake wrote: > > I'll pull the ticket shortly and look at it. > > On 9/29/2014 9:40 AM, Adair Winter wrote: > > Just tested, still doesn't work. I'll wait for someone to get back with > me. I think we opened two tickets on the issue (by accident). > > > > On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake <si...@powercode.com> > wrote: > >> Those errors won't cause any problems, none of them are critical. Not >> that they shouldn't be fixed.. but they don't indicate any issue related to >> the payment problem you are/were experiencing. >> >> >> On 9/29/2014 9:34 AM, Adair Winter wrote: >> >> [root@powercode ~]# apachectl -k graceful >> Warning: DocumentRoot [/var/www/qbwc] does not exist >> httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net >> httpd: Could not reliably determine the server's fully qualified domain >> name, using 127.0.0.1 for ServerName >> >> I maybe needed additional arguments. not going to fool with it anymore >> and let the people who should actually be messing with it, fix it. :) >> >> >> On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman < >> j...@imaginenetworksllc.com> wrote: >> >>> No. What errors did you get? >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> On Sep 29, 2014 10:25 AM, "Adair Winter" <ada...@amarillowireless.net> >>> wrote: >>> >>>> ran yum updates again. then apachectl graceful returned some errors. >>>> you? >>>> >>>> On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman < >>>> j...@imaginenetworksllc.com> wrote: >>>> >>>>> Do an apachectl graceful and it should fix it. They said it's due to >>>>> a blank result from IPPay. Couldn't get an answer as to why we couldn't >>>>> see an error instead of a blank page. >>>>> >>>>> Josh Luthman >>>>> Office: 937-552-2340 >>>>> Direct: 937-552-2343 >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> On Sep 28, 2014 10:15 PM, "Josh Luthman" < >>>>> j...@imaginenetworksllc.com> wrote: >>>>> >>>>>> Not sure why bash would be relevant at all. I would be extremely >>>>>> disappointed if it was involved. >>>>>> >>>>>> >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>> On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller < >>>>>> par...@cyberbroadband.net> wrote: >>>>>> >>>>>>> >>>>>>> Yes....reread your message. Should have read it closer. Looks like >>>>>>> the problem is related to the yum patch...assuming you did it ? Our >>>>>>> auto >>>>>>> transactions are working....probably won't take another manual until >>>>>>> tomorrow but appreciate the heads up there may be an issue. I'll alert >>>>>>> the >>>>>>> staff.. >>>>>>> >>>>>>> Sent from my Verizon Wireless 4G LTE Smartphone >>>>>>> >>>>>>> ----- Reply message ----- >>>>>>> From: "Josh Luthman" <j...@imaginenetworksllc.com> >>>>>>> To: "WISPA General List" <wireless@wispa.org> >>>>>>> Subject: [WISPA] PSA Powercode users - careful on the upgrade >>>>>>> Date: Sun, Sep 28, 2014 8:50 PM >>>>>>> >>>>>>> >>>>>>> 10.03.09? >>>>>>> >>>>>>> >>>>>>> >>>>>>> Josh Luthman >>>>>>> Office: 937-552-2340 >>>>>>> Direct: 937-552-2343 >>>>>>> 1100 Wayne St >>>>>>> Suite 1337 >>>>>>> Troy, OH 45373 >>>>>>> >>>>>>> On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller < >>>>>>> par...@cyberbroadband.net> wrote: >>>>>>> >>>>>>>> >>>>>>>> Fyi...I can confirm we have taken manual payments on 10.03.09. In >>>>>>>> fact....I have confirmed two of us in our company took payments on >>>>>>>> Friday >>>>>>>> manually on two different computers in two different locations and had >>>>>>>> no >>>>>>>> problems... >>>>>>>> >>>>>>>> Sent from my Verizon Wireless 4G LTE Smartphone >>>>>>>> >>>>>>>> ----- Reply message ----- >>>>>>>> From: "CBB - Jay Fuller" <par...@cyberbroadband.net> >>>>>>>> To: "WISPA General List" <wireless@wispa.org> >>>>>>>> Subject: [WISPA]PSA Powercode users - careful on the upgrade >>>>>>>> Date: Sun, Sep 28, 2014 8:29 PM >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> I do not believe we have encountered this yet..... curious have you >>>>>>>> tried to take a payment through the customer portal? >>>>>>>> >>>>>>>> Sent from my Verizon Wireless 4G LTE Smartphone >>>>>>>> >>>>>>>> ----- Reply message ----- >>>>>>>> From: "Josh Luthman" <j...@imaginenetworksllc.com> >>>>>>>> To: "WISPA General List" <wireless@wispa.org <wirel...@wispa..org>> >>>>>>>> Subject: [WISPA] PSA Powercode users - careful on the upgrade >>>>>>>> Date: Sun, Sep 28, 2014 8:13 PM >>>>>>>> >>>>>>>> >>>>>>>> Just found out this evening that we can't do manual payments. I'm >>>>>>>> not sure if automatic will work in the morning. I'm currently on >>>>>>>> 10.03.09 >>>>>>>> (their released version). After you click OK for the payment amount it >>>>>>>> redirects to a blank page. No event logs for the account on this. >>>>>>>> >>>>>>>> I upgraded last Tuesday. Automatic charges from 9/24 are in our >>>>>>>> checking account marked 9/26 so I believe that is working. On 9/26 I >>>>>>>> personally did a manual card charge successfully. >>>>>>>> >>>>>>>> Josh Luthman >>>>>>>> Office: 937-552-2340 >>>>>>>> Direct: 937-552-2343 >>>>>>>> 1100 Wayne St >>>>>>>> Suite 1337 >>>>>>>> Troy, OH 45373 >>>>>>>> >>>>>>>> _______________________________________________ >>>>>>>> Wireless mailing list >>>>>>>> Wireless@wispa.org >>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Wireless mailing list >>>>>>> Wireless@wispa.org >>>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>>> >>>>>>> >>>>>> >>>>> _______________________________________________ >>>>> Wireless mailing list >>>>> Wireless@wispa.org >>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>>> >>>> >>>> >>>> -- >>>> >>>> Adair Winter >>>> VP of Network Operations / Owner >>>> Amarillo Wireless | 806.316.5071 >>>> C: 806.231.7180 >>>> http://www.amarillowireless.net >>>> >>>> >>>> _______________________________________________ >>>> Wireless mailing list >>>> Wireless@wispa.org >>>> http://lists.wispa.org/mailman/listinfo/wireless >>>> >>>> >>> _______________________________________________ >>> Wireless mailing list >>> Wireless@wispa.org >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> >> >> >> -- >> >> Adair Winter >> VP of Network Operations / Owner >> Amarillo Wireless | 806.316.5071 >> C: 806.231.7180 >> http://www.amarillowireless.net >> >> >> >> _______________________________________________ >> Wireless mailing >> listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless >> >> >> -- >> Simon Westlake >> *Powercode* - The smart choice in ISP billing and OSS >> powercode.com >> P: 920-351-1010 >> E: si...@powercode.com >> >> _______________________________________________ >> Wireless mailing list >> Wireless@wispa.org >> http://lists.wispa.org/mailman/listinfo/wireless >> >> > > > -- > > Adair Winter > VP of Network Operations / Owner > Amarillo Wireless | 806.316.5071 > C: 806.231.7180 > http://www.amarillowireless.net > > > > _______________________________________________ > Wireless mailing > listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless > > > -- > Simon Westlake > *Powercode* - The smart choice in ISP billing and OSS > powercode.com > P: 920-351-1010 > E: si...@powercode.com > > > _______________________________________________ > Wireless mailing > listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless > > > -- > Simon Westlake > *Powercode* - The smart choice in ISP billing and OSS > powercode.com > P: 920-351-1010 > E: si...@powercode.com > > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless > > -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net
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