2009/3/31 fred <f...@fullmetalpacket.com> > I don’t know why but the account gets locked for some reason, a file is > created inside MailRoot/pop3locks/usern...@domain.lock and the file > contains this: 34387167856 > > I have to manually delete the lock file or restart the server to fix the > problem. While locked, it’s impossible for him or me to retrieve his emails. > I was wondering what could have caused this? Under what circumstances a user > gets his account locked? What can I do to prevent this from happening again? > Fred,
This most typically happens when a POP3 client tries to download an email with a large attachment and the connection or download of the message data is unexpectedly stopped. In short, this is a result of the RFC for POP3 which specifies a single connection per mailbox. Your best option for handling this would be to get the users to switch to a more robust method, like IMAP. There should be a timeout period on the lock, but* *I don't know what it is. -Jonathan
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