Sent from William Lane's iPhone

On 2010-09-18, at 10:50, William Smith <[email protected]> wrote:

> Have one of your senders send the same message and attachment to all your
> test services and see if you receive the attachments correctly in any of
> them. If you receive from some but not others then the problem is with the
> E-mail service provider you¹re using.
> 
> If you receive none of the attachments correctly then the problem may be
> with the server on your sender¹s side. Ask one of your senders to send
> using one or more of the different E-mail service providers and see what
> you receive.


Or, have them UN check the appropriate 'send as' box in Outlook


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