Re: [TCP] Know Your Audience
While waiting tables attending a two year business college, I got a job at Georgia Tech Research Institute (in Huntsville, AL) as a clerk typist. I was there for about 8 years with several promotions along the way. I moved to Logan, UT, and began working as an executive assistant to the CEO of a small instrumentation company. I did a little of everything, including customer support when no one else was available, editing writing marketing material manuals when needed, facilities management, managing the secretarial staff, writing all the CEO's correspondence, and generally keeping him in line ;) When I got bored about 8 years later, I applied for a job as a tech writer at a company that developed simulation systems for cranes, semi-trucks, and oil drilling. The company was in bankruptcy when I hired on, and 14 months later things still didn't look good, so I applied for a job as an applications engineer at Campbell Scientific. They were looking for someone to develop help, write manuals, do training, and customer support. I got the job, and 9 years later I am manager of the Software Support Group and the marketing Software Product Manager (I've had these managerial responsibilities only since February). The SSG is the go between for marketing and engineering. When new software comes out of engineering we do the alpha/beta testing, and get the product released. The regular AEs do first line technical support, but the tough questions get elevated to my group (we're supposed to be software support but we get a lot of other issues as well). I have given up almost all of my help development/manual writing responsibilities, except for the help files for our datalogger programming language. However, I still do a fair amount of writing in this new position. I *love* my job here. There is always something new to learn, and I'm often one of the first ones to get the new toys (hardware software) out of engineering. On the personal front, my husband and I married a little over two years ago. He has full custody of two teenaged boys (15 17), and needless to say, that has been quite an adjustment ;) My baby is a furry feline named Snoopy, who is going on 14 this year. For fun, I try to get a little exercise most days and I enjoy hiking, road biking, and cross-country skiing on the weekends. I love to read (though I seem to find less less time to do it these days), as well as cook, garden, and do crafty things such as stained glass, jewelry making, and sewing (also for which I find less less time these days :( Dana W. *** Dana Worley Software Product Manager, Marketing Campbell Scientific, Inc. Microsoft MVP, Windows Help 2002-2007 ___ Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com Your 3D Documentation Community. ___ Technical Communication Professionals To post a message to the list, send an email to TCP@techcommpros.com To find out more about the list, including archives and your account options, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com If you need assistance with the list, write to [EMAIL PROTECTED]
Re: [TCP] ADMIN TCP Site - Want a Wiki?
On Tuesday, November 28, 2006, Milan Davidovic wrote: Looking for a place to discuss your technical communication issues, ask questions, and build a network of contacts in the industry? You've found it! (http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com) That's the one thing you miss with a Wiki -- interaction. It's certainly not a forum for discussion, generating contacts, or developing a sense of community. It has great potential as a knowledge base (we all use the very successful Wikipedia). However, we tried a wiki here internally, as a repository for information about our new communications protocol for our dataloggers. It hasn't been very successful. I'm not certain why. Unfamiliarity with the technology? The fact that it takes time to compose a (well thought out) Wiki entry? If it could be used purely as a knowledge base, I think it has some merit for the TCP group. For instance, if a person asks a question and gets a lot of good info back from the group, I could see that person then summarizing the info and posting it on the Wiki. However, trying to discuss ideas via a wiki would be difficult (IMO). 2 cents :) Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help ___ Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com -- your 3D documentation community. ___ Technical Communication Professionals To post a message to the list, send an email to TCP@techcommpros.com To subscribe or unsubscribe via the World Wide Web, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com or, via email, send a blank message [EMAIL PROTECTED] Visit the TCP site at http://www.techcommpros.com To find out more about the list, including archives and your account options, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com If you need assistance with the list, write to [EMAIL PROTECTED]
Re: [TCP] How would you express uncertainty in documentation?
On Tuesday, November 28, 2006, Char James-Tanny wrote: Has anyone here purchased a printer in the last 20 years that included a cable??? I haven't...and 20 years ago (give or take) I discovered that everything included didn't include the cable, and I was not a happy camper when I had to go back to the store. My HP Inkjet printer came with a USB cable (~ 2 years ago). My Brother laser printer didn't (it's parallel, not USB -- purchased at least 10 years ago). Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help ___ Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com -- your 3D documentation community. ___ Technical Communication Professionals To post a message to the list, send an email to TCP@techcommpros.com To subscribe or unsubscribe via the World Wide Web, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com or, via email, send a blank message [EMAIL PROTECTED] Visit the TCP site at http://www.techcommpros.com To find out more about the list, including archives and your account options, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com If you need assistance with the list, write to [EMAIL PROTECTED]
Re: [TCP] Quick Start Guide
On Wednesday, November 29, 2006, Deborah McNally wrote: Normally I write online help and printed manuals. I've been asked for a 'Quick Start Guide' for one of our products. Does anyone have a suggestion of where to start? Get the product and work with it. Get it started (whatever that is) and take notes on your steps to get from point A to point B. Include prerequisites, important things to note or avoid with each step, etc. Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help ___ Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com -- your 3D documentation community. ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] ADMIN TCP Site - Want a Wiki?
On Wednesday, November 29, 2006, John Posada wrote: Does that mean that the start of the thread is in one place and it then gets dropped from the list and moved to the wiki (or is it blog)? I still like the idea I threw out at the beginning ;) A person asks a question on list. He/she gets various answers. Once answers are received and the issue is resolved -- If the person feels the issue is Wiki-Worthy -- then he/she summarizes that information and posts it. The list is used as a means for discussion; the wiki is used as a knowledge base. Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help ___ Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com -- your 3D documentation community. ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
[TCP] Painful
It's Friday, December 1, and given my tendency towards structure and order, I went to Borders last night to purchase a calendar so I would have January 2007 in front of me (I keep two calendars up -- one with the current month and one for the upcoming month). I bought a standard sized calendar and a couple of calendars for the family members as Christmas presents. Then, there was this beautiful calendar that caught my eye -- a large format (full-page, no folds 18x24), mostly about the scenery with only a small calendar at the top type of thing. It was pricy (for a calendar), but all photos printed on quality paper suitable for framing, yada yada and at the last minute I picked it up. It's perfect for a bare wall in my office. So this morning, as I'm getting ready to walk out the door with my new calendars in hand, I yell, I can't take this calendar to work! It has a typo! Fine Art Calendar 2007 Where the Perfect Light Embraces Nature and All It's Glory It's Glory! It is Glory! My husband responded from upstairs that it must be painful being so anal. :-) Dana __ Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com -- your 3D documentation community. ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Painful
On Friday, December 01, 2006, Mike Starr wrote: grumpy old fartSo is this a case of the minimalism chickens coming home to roost?? I think it's a case of Canon not wanting to hire technical writers. It truly is the worst camera manual I have come across. Dana __ Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com -- your 3D documentation community. ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Management
On Tuesday, December 05, 2006, Lisa M. Bronson (TCP) wrote: So, where are you at in your technical communication career? Are you in management? If so, are you happy being a manager? If not, would you like to be a manager? Is that one of your career goals? I am a marketing software product manager and manager of the software support group (SSG). As product manager, I help define our software direction, set pricing, help to keep the ball rolling on software projects, draw up software site licenses, etc. We (SSG) are a group of 6. When software comes out of engineering, we do the initial alpha testing, provide feedback on the GUI, generally hammer out most of the obvious problems, and do all the paperwork to get the software products shipping out the door. We also provide customer support, training, and seem to get all the hard questions from our front line support, whether they are hardware or software related. Within the group, we all have our specialities. Mine was writing all the software and some hardware documentation. (I've hired someone to fill that role.) When our boss left last February, my first reaction was, I don't want that job. My second reaction was, Well, I don't want the job but I don't like the alternatives. And then, I want the job, but don't think I can do the job my boss did. And then, I don't have to do the job my boss did, I just have to do the best I can. Next thing I know, I was in an interview fighting for the position ;) I was worried that I would get into the job and hate it. I was wrong. I *like* being the boss. I still do some product documentation -- one of the criteria for taking the job was that (at the request of the VP of Engineering) I keep the documentation for our datalogger operating systems. This keeps me doing some help development, and, hopefully, it ensures I don't lose my technical skills in regards to our dataloggers. I am very lucky that the personnel management side is minimal. The members of my group have been here 15, 10, 4, 5, and 3 years (the writer I hired was someone internally, so while help development was new to her, our products weren't). Everyone knows what they are doing, and they do it well with minimal intervention. And that's a good thing, because I have a lot to learn on the personnel management side :) Annual reviews are coming up, and they are *not* something I'm exactly looking forward to! Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com -- your 3D documentation community. ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Anyone use LinkedIn?
Tell me what you see as the value of the LinkedIn network, relative to your work in technical writing. Dana W. On Friday, December 15, 2006, Jones, Donna wrote: Does anyone out there use the professional networking web site called LinkedIn? I've gotten back in touch with several people who I knew in college or who were coworkers years ago. I doubt that I would have made contact with them without LinkedIn. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Graphicsless documentation
On Thursday, December 21, 2006, Brierley, Sean wrote: If accessibility is important, could you not include the graphics (with Alt text) to duplicate and illustrate a point made in the text? Well, of course ;) But many people don't. Thus, I have heard very militant individuals advocate removing all graphics from the documentation to ensure complete accessibility. Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Ruffled feathers -- Gender and Tech Writing
On Thursday, January 11, 2007, tarage wrote: On the flip side, I was attracted to technical writing because it allowed me to build things -- castles of words. In order to do that, you have to know about castles, and you have to know about words. Technical writing was not something I set out to do intentionally. I gravitated toward it because writing has always come easy to me, and, they tell me I'm good at it (I think so, but then everyone and their dogs think they are good writers ;) I also had the aptitude to grasp technical concepts. I can assure you, I'm not in this business because of my social skills ;) Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of TECHCOMMPROS to get a discount rate of $200 off the $800 price if you register before close of business January 15, 2007. http://www.travelthepath.com/conf/dita2007.shtml ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] AS/400 wording question
Hi Bob, Knowing nothing about the AS/400, Ill jump right in and provide my 2 cents ;) If it looks something like: 1. Load the widget 2. Wash the widget 3. Dry the widget I believe I would write: On the Widget menu (wait, is it really on the menu that you're typing?) anyway... On the Widget menu, type 1 (Load the Widget), and press the Enter key. Seems to me, Load the Widget is useful info even if it's not what you're typing. Dana W. On Thursday, January 18, 2007, Robert Shelton wrote: I've inherited some docs for an AS/400 green screen application. The current docs use this phrasing: On the Menu name menu, type x, text of menu item, and press the Enter key. Where x is the number the user actually types. I don't like this wording because you don't actually have to type text of menu item, only the number. But if I just give the number, am I leaving out useful information (the text description of the item). I am thinking of changing it to: On the Menu name menu, select x, text of menu item, and press the Enter key. But they aren't really selecting as it's meant in the Windows world; they have to type the number. Does anyone have any opinions? Is there a standard for something like this in the AS/400 world? Thanks. Bob Love people. Use things. Not vice-versa. -- Kelly Rothaus *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of TECHCOMMPROS to get a discount rate of $200 off the $800 price if you register before close of business January 15, 2007. http://www.travelthepath.com/conf/dita2007.shtml ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] TOOLS: Recently Announced Adobe Reader Security Flaw
On Saturday, January 20, 2007, Bonnie Granat wrote: I've read the article and cannot figure out how a PC is accessed. Can someone explain that? It looks like Adobe allows Javascript to be appended to the end of links to PDF files. If you click a link that has this Javascript, it could do any number of undesirable things to your computer. Regards, Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of TECHCOMMPROS to get a discount rate of $200 off the $900 registration price. http://www.travelthepath.com/conf/dita2007.shtml ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Hello
On Monday, February 05, 2007, Melissa Nelson wrote: MTU...I did not hear about deictic pronouns in my grammar course there. However, someone mentioned it being a linguistics term and it does ring a bell from the History of Language course I took at MTU, which was taught by a linguist. Although, it still sounds a lot like something one has to see a doctor for! Melissa I've seen deictic used in developmental psychology, but not in other forms of writing. Neither of my reference books mentions the deictic pronoun. Of course, my books and I are old -- old and unsophisticated as some youngster on techwr-l characterized anyone past about the age of 23 the other day. :) Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of TECHCOMMPROS to get a discount rate of $200 off the $900 registration price. http://www.travelthepath.com/conf/dita2007.shtml ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] ranting STC RE: What did you learn when you participatedin the
On Thursday, February 22, 2007, Bonnie Granat wrote: I think it's necessary to implant quality at the top (how do you do that in a professional society? Disclaimer: I am not a member of the STC You *have* quality at the top (http://www.stc.org/about/board/board01.asp), and, as an STC member, you elected these people. Two of the people on the board I know professionally -- Paula Berger and Char James-Tanny. Both are hard-working professionals committed to the field of technical writing. Both not only have roles in the STC, but they also speak at conferences, help out in forums, and run businesses (and I think they have lives, as well :). I suspect these same things can be said for the other board members. All organizations have their warts. The people who keep these organizations going should be commended for the things they do well. I personally volunteer for a couple of non-TW organizations. I know what a time commitment it is and also what a thankless job it can be at times. Quality is instilled by the people involved -- by ALL people involved. While there is this STC umbrella organization, the real benefits come from the local chapters. And you get out of the local chapter what you put in to it. How has your personal STC experience suffered because of typos on their web site or in their printed matter? (other than that irritating tic that we all get when reading something that has a typo, is grammatically incorrect, or which we feel is not well-written? :) Sometimes you have to look beyond the warts and appreciate the value that is there. Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DOCUMENTATION TRAINING WEST 07: THE USER EXPERIENCE April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour 40+ sessions * free workshops * free iPod offer * www.doctrain.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Reminder--Daylight Savings Time starts early
On Thursday, March 08, 2007, Jones, Donna wrote: For those of you in the U.S. and Canada, don't forget that Daylight Savings Time starts this weekend, which is three weeks earlier than usual. I don't know how/if this applies to other countries. Here is a site that talks about DST worldwide: http://webexhibits.org/daylightsaving/g.html Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DOCUMENTATION TRAINING WEST 07: THE USER EXPERIENCE April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour 40+ sessions * free workshops * free iPod offer * www.doctrain.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
[TCP] User Forums
Hi All, I hope you won't find my post too off base, since my inquiry is about technical *communication* though not necessarily about writing. This is a diverse group of people who cover a variety of industries so I think you are good group to toss this question to :) Every so often someone within our organization offers up the suggestion of starting an on-line forum for the users of our dataloggers. I was wondering if your company offers this service to your users, how (or if) you moderate it, the amount of time it takes to manage the forum, pro's, con's, etc. -- essentially, any thoughts you might have regarding on-line forums *from a company's perspective* (we all know they are invaluable from a user's perspective). I have my thoughts on this, but I would like to hear yours, so I'll reserve mine for later :) Thanks, Dana *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DOCUMENTATION TRAINING WEST 07: THE USER EXPERIENCE April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour 40+ sessions * free workshops * free iPod offer * www.doctrain.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] looking for an elegant way to unmute
Enable mute/disable mute? Turn on mute/turn off mute? Disable the sound/enable the sound? Silence the phone/de-silence the phone? ;) Dana W. (I think I like disable/enable sound) On Tuesday, June 05, 2007, Brierley, Sean wrote: Is un-mute or unmute an elegant verb to use in the following circumstances? Thoughts? Alternatives? To mute the phone, do X, Y, and Z. To unmute the phone, do A, B, and C. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] looking for an elegant way to unmute
On Tuesday, June 05, 2007, Sue Heim wrote: Because, honestly, I think mute/unmute is pretty prevalent, and why would you want alternatives? FWIW, unmute is not in Merriam-Websters, and if, in google, you type define:unmute you don't get any hits. Of course, all this reminds me of Pete and Repeat. If Pete and Repeat are running and race and Pete loses, who wins? :) Dana *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
[TCP] Technical writers may shape future of American lit
While I'm not a member of the STC :), I get a couple of the Intermountain Chapter's mass mailings. They provided a link to an interesting article in the Deseret News (a Salt Lake paper): http://deseretnews.com/dn/view2/1,4382,660226327,00.html?textfiel d=Scott+Hatch or http://tinyurl.com/2jo6gf Dana *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Technical writers may shape future of American lit
On Wednesday, June 06, 2007, Chris Borokowski wrote: The best writer I personally knew said that if you were a good talker, and knew a good story, the rest was research and practice. There may be a creative writer inside many of us. I've always felt that my talking got better after I became a technical writer. As usual, looks like I'm backwards :) Dana * Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. 815 W 1800 N Logan, UT 84321-1784 435-750-1751 [EMAIL PROTECTED] __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] employment update
On Tuesday, June 12, 2007, Sarah O'Keefe wrote: * I agree that the employer should respond. I just filled a position and spent quite some time sending rejection letters. If you've brought someone in for an interview, I think you should respond. A phone call is more appropriate than a Dear John letter. However, I don't think you need to respond to each and every resume. * I do NOT want follow-up phone calls. They put me on the spot, and they are extremely awkward. (What's a polite way of saying, Well, we're talking to X, but if she doesn't work out, we'll take another look at you?) We haven't made a decision yet. :) I agree. (even though I've only been a manager for about a year and a half, in a previous job the CEO was my boss and I screened for all of our management positions -- scary, huh? ;) One phone call is probably OK. However, I've had applicants call me several times just to check. Repeated phone calls get very annoying very fast (bordering on harassment), and most likely kick you out of the look at pile even if you appear to be the most qualified applicant in the stack. 2 cents, Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] graduate education not a benefit
On Tuesday, June 12, 2007, Brierley, Sean wrote: At the department meeting today, the boss said getting a masters degree was not an objective that supported company goals and was not a good objective for our self reviews. That's ludicrous. How can *learning* be an activity that is not in support of company goals? That reminds me of the signs I saw once, Just say NO to the library when residents were facing a very small tax increase to fund a community library. Dana *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] employee retention
On Wednesday, June 13, 2007, Brierley, Sean wrote: Starting a thread to find out what employers do for employee retention and what they don't do was a bad idea. I don't know that employers focus on *retaining* employees. I think most incentives are put in place to attract good employees in the first place (tuition reimbursement, bonuses, health care benefits, wellness benefits... these are all front-end incentives). A few retention incentives are vestment in some sort of retirement plan, stock options after X number of years, or additional paid leave. But for the most part, retention comes in providing interesting work, the opportunity for growth/promotion if that's what the employee desires, wage increases, acknowledging a job well done, etc. One thing I have observed is that employers do not respond well to blackmail. Trying to leverage a wage increase or promotion by threatening to leave is a sure way to get your signed ticket out the door. 2 cents, Dana * Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. 815 W 1800 N Logan, UT 84321-1784 435-750-1751 [EMAIL PROTECTED] __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] ADMIN: TCPwiki is ready!
Just visited and made a few spelling edits ;) On the page discussing that and which, I came across this: '''Incorrect''' :You will need to supply information about applications which you want to run with Windows. :You will need to supply information about applications you want to run with Windows. I would argue that the second example is not incorrect. If I were to make any change to the above sentence, it would be to add the before applications. I had a writing teacher once that made us go through each of our papers and search on that. If that could be removed while the sentence still made sense, we were to remove it. She argued there was an overuse of that. Comments/Opinions? I suppose this discussion would be more appropriate on the wiki itself, but I might be talking to myself there ;) Dana W *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Article: Houston, We Have a Shuttle Typo
On Friday, July 13, 2007, Brierley, Sean wrote: In U.S. usage, commas and periods always go inside the closing quotation mark, regardless of whether they belong. Sorry if I was confusing. So, U.S. is this: Tree Sloth, Fish Stick, and Ocelot. U.K. is this: Tree Sloth, Fish Stick, and Ocelot. I think it depends upon your English teacher when you learned this rule ;) I was always taught that punctuation placement was based on gasp context. There was no hard and fast always- outside/inside rule. So, even though I was born and raised in the Southern US, I use what I suppose is the British punctuation. Dana *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Article: Houston, We Have a Shuttle Typo
On Friday, July 13, 2007, Brierley, Sean wrote: So, I suppose the quesiton is, what reference material were the teachers in your school district using as a standard? Given that I am 45 years old, that is a rhetorical question, right? ;) I have three references on my desk: MS Manual of Style (3rd ed), HandBook of Office Workers (HOW5), and Writing, A College Rhetoric. (notice the period placement ;) All three follow the period commas in, everything else based on context. Dana *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Friday nuttiness...
On Tuesday, August 21, 2007, Rhonda Bracey wrote: Personally, I'd turn OFF the phone as soon as I got to the restaurant and all the parties had arrived. I *may* leave it on if someone in the group hadn't turned up or was running late, just in case I needed to call them or vice versa (Where are you?). But as soon as everyone is there, the phone goes OFF. Period. Is that just me? No. I get very annoyed when I am in a social situation like that and someone doesn't turn off their phone. I have a friend who I dearly love, but she will take calls, make calls, or check her blackberry for messages when we are out to dinner. I find it rude. Here you are supposedly engaged in a conversation with *me* but apparently, your mind is on something else or you are allowing yourself to be interrupted by something/someone else. Next time, please, take your phone to dinner and I'll stay home with a nice book my cat. Sometimes when my phone rings at home, I gasp! do not answer it. Especially if it is dinner time -- we have a no phone calls rule at dinner. If it rings, well there's an answering machine to take care of it. In a *real* emergency I'd like to think the caller has sense enough to leave a message. Really, there is very little in life that is that important for the average guy. I read an article today about a man who was hit by a train because he had his head down looking at his cell phone. (Apparently he looked up and waited on one train, but then looked back down and walked right out in front of the other). How tragic. I'm sure whatever it was on his phone that had his attention, it wasn't worth his life. Dana __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Scrumming blog
On Thursday, September 13, 2007, Jones, Donna wrote: I can't wait to allude to that definition sometime when that word comes up. It's appropriate! ROFL Hmm censorship strikes again. I had to go back and look at the historical pages to see the definition you guys are referring to. I certainly hope it wasn't someone on *this* list who edited the page. As technical communicators, I would think we all are wary of censorship in any form. Of course, it is wikipedia :) Dana __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Upgrade Anger to Tech Comm Suite.
On Tuesday, November 06, 2007, [EMAIL PROTECTED] wrote: why did they make me spend all my money. They *made* you spend your money? Sounds to me as if you made the purchase willingly :) For almost the same price as I purchased the FrameMaker 8 license, I could have purchased the entire suite if I waited a few weeks. I do have one of the qualifying products to get the upgrade price for the Tech Comm Suite. I just think this is bad business. anyone else have this issue or on the other side of the coin, do you guys think I am unrealistic to be upset. Thank you all for your thoughts. When we release a new major version number (e.g., a release from 1.3 to 2.0), we most often offer the new version free to anyone who purchased the product 30 days prior to the release (1.3 to 1.4 releases are free by downloading a patch). Anything past 30 days and you must pay an upgrade fee. We try to stand firmly on this because you have to draw the line somewhere, and we try to treat all customers equally. I think Adobe's policy is reasonable. 2 cents, Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. [EMAIL PROTECTED] __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Physical fitness and technical communication
On Thursday, October 16, 2008, Dan Gallagher wrote: Vegetarian here too. Non-smoker, rare beer drinker. Alcohol lowers one's fat-burning, something like 1 beer = 10%. I work out twice a week and ride bikes frequently (year round, S. FL). I ride my bike everywhere possible. Even have a trailer for it. In HS I was a broomstick at 197lbs (6'6). But now at 220lbs I feel fit. Since my early 20s I have worked out regularly -- I try to get in five days a week. So at 5 AM, after dragging myself out of bed, starting coffee, and feeding the cat, I am in the garage on the treadmill or lifting weights. In good weather I also try to commute to/from work on my bike (it's only 4 miles each way). On the weekends my husband, friends, and I often do something active -- mountain biking, hiking, xcountry skiing, etc. However, all that being said, age creeps up and so does weight. Unlike the other two veggies, after 20 years of being a grain-fed vegetarian, in January I started eating meat. I'm down 10 lbs. This was in conjunction with the Body for Life program -- if you're looking for an exercise/eating plan, you might want to check it out. But yes, like Dan Sue have said, it's a lifestyle. I may sit on my butt all day at work, but I don't sit on my butt all night or all weekend at home :) Dana __ ComponentOne#174; Doc-To-Help#174; 2008 delivers streamlined authoring features, including new end-user features, all within the brand new Microsoft Office 2007 style interface. Download your FREE trial! http://www.techcommpros.com/componentone/ Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Is technical writing worth the hype and pain?
On Monday, January 04, 2010, Jack DeLand wrote: Well, I introduced my company to the wonders of mandelbrot at Hanukah. Their response: Yummy! You guys are either really nerdy or cannibals ;) http://en.wikipedia.org/wiki/Mandelbrot_set Perhaps there's another definition? :) Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help www.jestersbaubles.etsy.com __ ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and publish to the Web, Help systems or printed manuals. Download Free Trial. www.doctohelp.comhttp://www.techcommpros.com/componentone/ Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email t...@techcommpros.com. Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to tcp-subscr...@techcommpros.com Unsubscribe (email): send a blank message to tcp-unsubscr...@techcommpros.com Need help? Contact listad...@techcommpros.com Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Is technical writing worth the hype and pain?
On Monday, January 04, 2010, Sue Heim wrote: Otherwise known as the Jewish biscotti. See http://www.cookies-in-motion.com/Mandelbrot- Cookies.html. I found that eventually, too, but I like the first definition better :) Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help www.jestersbaubles.etsy.com __ ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and publish to the Web, Help systems or printed manuals. Download Free Trial. www.doctohelp.comhttp://www.techcommpros.com/componentone/ Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email t...@techcommpros.com. Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to tcp-subscr...@techcommpros.com Unsubscribe (email): send a blank message to tcp-unsubscr...@techcommpros.com Need help? Contact listad...@techcommpros.com Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Technical writing and tools
On Wednesday, April 28, 2010, Thomas Johnson wrote: An alternative would be to include a disclaimer stating that the random characters are included to discourage unauthorized re-use of your samples. I'd avoid that situation if possible. I agree with most of Tom's comments. Think about it, if my developers code our applications in C++ and I am looking for another resource, it only make sense for me to hire a qualified C++ programmer rather than a Delphi programmer if I can. Technical writing tools are no different. Become fluent in many tools, and your skills are more marketable. The one point of advice I disagree with is the one I've included above. From my perspective, such a comment would be untrue and would more than likely get you caught out by any interviewer who actually knows the tool. Failing to state the truth during an interview or in your portfolio is not going to win you any points with the hiring parties. 2 cents, Dana W. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help www.jestersbaubles.etsy.com __ ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and publish to the Web, Help systems or printed manuals. Download Free Trial. www.doctohelp.comhttp://www.techcommpros.com/componentone/ Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email t...@techcommpros.com. Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to tcp-subscr...@techcommpros.com Unsubscribe (email): send a blank message to tcp-unsubscr...@techcommpros.com Need help? Contact listad...@techcommpros.com Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Old printing terms -- trying to convey a conept to our print vendors in China
Will a Pantone color work? http://www.sharperbrand.com/support/pantone_colors Dana W. On Thursday, August 05, 2010, Jones, Donna wrote: I've been sitting here for the better part of the afternoon googling for concepts from my old days of working in a print shop. I'm not having much luck because 20 or so years have passed since I worked there, and the terms are foggy, although the concepts are still in the back of my brain. *** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help www.jestersbaubles.com __ ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and publish to the Web, Help systems or printed manuals. Download Free Trial. www.doctohelp.comhttp://www.techcommpros.com/componentone/ Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email t...@techcommpros.com. Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to tcp-subscr...@techcommpros.com Unsubscribe (email): send a blank message to tcp-unsubscr...@techcommpros.com Need help? Contact listad...@techcommpros.com Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] ADMIN Re: Postings on TCP are being archived by another service
Quoting Sue Heim [EMAIL PROTECTED]: I've received a couple of spam email messages in the last few days to my Gmail email. Since the ONLY list I use this address for is THIS list, and since I don't use it anywhere else, I'm wondering if that archive service is not the best thing for me. Has anyone else seen spam the past few days? Yes. I am officially out of town but have been checking email. I've seen a significant amount over the past few days. I was beginning to wonder if Postini had fallen down on its job, or if my auto-replies were triggering the onslaught. Dana W. This message was sent using IMP, the Internet Messaging Program. __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
