Hi, A quick search revealed that the battery's manufacture date and the number of cycles can be checked from HP Support Assistant application. Have a look:
https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Can-I-find-out-if-any-piece-from-the-laptop-has-been-changed/m-p/6932150#M489453 I am not sure if that will work with screen reader as I did not find the app in my HP laptop. Thanks, Vaibhav On Tue, 15 Dec 2020 at 14:16, Vaibhav Saraf <vaibhav.s....@gmail.com> wrote: > About the tampering, only a hardware expert can see to it, I don't think > there is a concrete way to check it by the means of software. > > Windows recovery is the most recommended for performing any recovery, > important files you can backup on google drive if have a good internet. > > > On Tue, 15 Dec 2020 at 14:07, Satguru Rathi <tarannumra...@gmail.com> > wrote: > >> Hi, >> >> >> I don't know if it is even related to the problems you described, but >> over a month back I received an update from Microsoft stating that it has >> optimized my HP battery. So, may be, see if there is similar update >> available for your machine as well. As to your concern regarding tampering >> with the hardware, generally, there is no option to check that and one is >> compelled to trust the service center and they usually don't do such >> things. You might also like to reset your PC and download and install the >> Windows as a fresh if this might be causing such issues. When resetting the >> PC, there is an option which allows to install the Window from the local >> copy or download a fresh. The latter would require at least 4GB of data so >> make sure you got enough data when putting it to download the Window. >> >> >> Best, >> >> Satguru. >> >> >> On 15-12-2020 01:45 pm, Kriti Banga wrote: >> >> Dear Access Indians, >> >> >> >> As the subject suggests, I am facing an issue with my HP laptop. >> >> I bought this laptop around a year ago, and it was giving me a battery >> backup of minimum of 5-6 hours. >> >> Recently I noticed that the battery started draining very quickly, and >> even the charging became very rapid. Concerning the same, I lodged a >> complaint with HP Customer Care. Following the same, an Engineer came to my >> place and after checking my laptop, he updated my Bios, saying that ‘This >> issue was because of the older version of the Bios’. But even after that, >> the battery issue remained the same. >> >> Lastly after all this, he said that, ‘There is no other option, than to >> take your laptop to the service center, to check all the possible errors’. >> To which I agreed, and he took my laptop for 2 days. >> >> Now after 2 days I got my laptop back, but with the same battery issue, >> stating that, your windows needs to be recovered. >> >> Now, I am looking for your guidance regarding 2 of my concerns- >> >> >> >> 1. I am feeling skeptical that, if my hardware has been tampered >> with? So, is there any way out to check whether my hardware is original? >> >> 2. Shall I opt for windows recovery? Isn’t there any other >> solution than this? Because according to them, my laptop’s hardware is >> perfectly fine, and there are some resource files running because of which >> battery is draining badly. >> >> >> >> Hoping for a quick response. >> >> >> >> Thanks and Regards, >> >> Kriti Banga >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/8daed8fd-e5a5-e8ae-fd52-b704fe7c417e%40gmail.com >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/8daed8fd-e5a5-e8ae-fd52-b704fe7c417e%40gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAAx3Jh0PuE9rNndXnKn0uRixCAMCo13bjVmiux%2BAsR5T%2B7-BjQ%40mail.gmail.com.
