just type your complaint or suggestions and send it. nothing to do extra. no
syntax is required. i did not use any pre-defined syntax. i just typed
"please vacate handicap coach, train no.12855, next station is xxx" if you
know the station code will more be specific to serve. in my case and on the
very first trial it workd. i can't say whether it will work another cases or
not.
----- Original Message -----
From: "Umesha Economics" <umesha....@gmail.com>
To: <accessindia@accessindia.org.in>
Sent: Tuesday, March 13, 2012 5:04 AM
Subject: Re: [AI] MY EXPERIENCE WITH RAILWAY COMPLAINT
where can we find more details as to how to use the service and what are
the matters on which we can complain and syntax of the message etc.? I
just sent a message "how to use this facility? please explain." they
replied "for further details visit IRCTC website." I visited the irctc
site and got no information about the service except the railway booking
information. also the web site which they refer in their initial message
regarding status also contain any provision for checking the status.
Umesha
----- Original Message -----
From: "Asudani, Rajesh" <rajeshasud...@rbi.org.in>
To: <accessindia@accessindia.org.in>
Sent: Monday, 12 March, 2012 10:35 AM
Subject: Re: [AI] MY EXPERIENCE WITH RAILWAY COMPLAINT
Amazing!!!!
Hope it continues....
What number you sent message to?
Is it 8121281212
Then, there must be a number for every zone/division?
Sometimes, in their zeal, they also ask escorts to vacate.
It so happened when I was returning from Mumbai and they asked my escort
to disembark, it was with much difficulty that I managed to convince
them that she was my bona fide escort, and had a right to travel in
handicapped coach, though she was sighted!!!!
-----Original Message-----
From: accessindia-boun...@accessindia.org.in
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of bhawani
shankar verma
Sent: Sunday, March 11, 2012 8:11 PM
To: access india
Subject: [AI] MY EXPERIENCE WITH RAILWAY COMPLAINT
hello accessindia!
today i had a good experience with rail complaint system. i was
travelling from bilaspur to durg on train no.12855 in handicap coach. the
coach was completely packed with non-disabled passengers. only 3-4
disabled passengers were travelling in the coach. i sent message "please
vacate handicap coach, train no.12855, next station is byt, bhatapara. as
the station arived the force came and till raipur railway station, the
coach was vacated. they were shouting to the passengers that they are
recieving message rapidly from their head office to vacate the coach.
thanks,
bhawani
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