I have had similar experiences - they just don’t seem to care about selling the 
product.    We had Calix and Adtran in here before buying our last OLT.   
Specifically told Calix we were making a decision in 2 weeks and needed 
pricing.   Two weeks came and went, we issued the PO to Adtran and had it in 
hand before Calix got back to us.

It’s not the first time Calix did that.   Might be a great product but I’m not 
going to beg them to sell it to me.

Mark



> On Nov 19, 2018, at 10:16 AM, ja...@remotelylocated.com wrote:
> 
> I have found the Calix folks less than useful. I spoke with a couple at 
> wispapalooza and they seemed less than interested to the point I have not 
> heard from anyone since. At this point cambium will continue to get the 
> business. 
> 
> Jason Wilson
> Remotely Located
> Providing High Speed Internet to out of the way places.
> 530-651-1736 <tel:530-651-1736> Office
> 530-748-9608 <tel:530-748-9608> Cell
> www.remotelylocated.com <http://www.remotelylocated.com/>
> 
> 
> On Nov 19, 2018, at 6:10 AM, Craig Schmaderer <cr...@skywaveconnect.com 
> <mailto:cr...@skywaveconnect.com>> wrote:
> 
>> 844E is the best home router ever in my 16 years doing this. At 500 with 2 
>> failures, one was fried other was 2.4ghz quit both were replaced RMA.  I 
>> absolutely hate paying per customer for stuff, it is actually the only thing 
>> I use that I have to pay that, but it creates almost zero trouble tickets 
>> for our customers and my secretary actually solves 95% of the calls because 
>> she can use it.
>> 
>>  
>> From: AF <af-boun...@af.afmug.com <mailto:af-boun...@af.afmug.com>> on 
>> behalf of Sean Heskett <af...@zirkel.us <mailto:af...@zirkel.us>>
>> Sent: Friday, November 16, 2018 5:17 PM
>> To: AnimalFarm Microwave Users Group
>> Subject: Re: [AFMUG] Calix Gigacenters - how difficult to implement?
>>  
>> the calix cloud is the secret sauce that makes the wi-fi experience the 
>> best.  too many features to list but the self heal is the best.  it's 
>> constantly scanning the environment and will change the channels as 
>> necessary.
>> 
>> if you are using the router without the cloud you are missing over 50% of 
>> the features.
>> 
>> I'd contact the calix rep for your region and request a demo unit.
>> 
>> -sean
>> 
>> 
>> On Fri, Nov 16, 2018 at 8:52 AM Ken Hohhof <af...@kwisp.com 
>> <mailto:af...@kwisp.com>> wrote:
>> For those of you who’ve successfully deployed Calix:
>> 
>>  
>> 
>> I’ve been wanting to do something with the 844E and 804 since WISPAmerica 
>> 2.5 years ago, but I feel like I’m at the starting line of a marathon with 
>> my feet stuck in buckets full of concrete.
>> 
>>  
>> 
>> Calix has tons of documentation, and after reading it, I feel about 1% 
>> smarter.  I don’t know what the end user or a tech sees as an interface for 
>> analytics and troubleshooting and tweaking settings.  I don’t know if you 
>> can do a standalone implementation with just the Calix Cloud and some 
>> Gigacenters and Mesh units, I get the impression you  need to mess with APIs 
>> and tie into all sorts of operations systems that we don’t have.  I’m not 
>> even clear on whether we need to set up some kind of on-network TR-069 
>> server, or if that’s all a cloud service hosted by Calix.
>> 
>>  
>> 
>> Is the Calix stuff relatively straightforward to use, on a par with Cambium 
>> cnPilot and cnMaestro Cloud?  And maybe Calix documentation is just very 
>> confusing or I’m being stupid?  Or are these things pretty complicated to 
>> incorporate into a WISP network and get all the advantages of the devices 
>> and cloud management?
>> 
>>  
>> 
>> I’m trying to decide whether to keep struggling and get more help from 
>> Calix, or give up.
>> 
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