I wonder if the PSC would be interested in telecom\Internet disputes instead of your own attorneys.
A) Not directly your money. B) They're much more likely to take them seriously. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Ken Hohhof" <af...@kwisp.com> To: "AnimalFarm Microwave Users Group" <af@af.afmug.com> Sent: Saturday, February 2, 2019 10:12:51 AM Subject: Re: [AFMUG] Centurylink/Level3 Bandwidth 1) Contracts are only as good as the money you are willing to spend suing the other party. I have literally had a big telco say go ahead and sue us, we have lots of lawyers. 2) It seems standard practice to raise the price above what the contract says via random fees, the belief seems to be that fees are an act of god not covered by contracts. And if you don't agree, refer to #1. I remember one provider adding a fairly substantial property tax recovery fee mid contract. I asked what property this referred to, and of course they basically laughed at me. They would invent all sorts of bizarre fees just to get around the price stated in the contract, these new fees would just appear on the latest monthly bill with no explanation. Salespeople of course will do anything to make quota and commissions, especially since they will probably be gone by the time your contract comes up for renewal. They are "agents" of the company with the power to make commitments on behalf of the company, but again, see #1. -----Original Message----- From: AF <af-boun...@af.afmug.com> On Behalf Of Robert Sent: Saturday, February 2, 2019 9:23 AM To: AnimalFarm Microwave Users Group <af@af.afmug.com> Subject: Re: [AFMUG] Centurylink/Level3 Bandwidth We are in a business of contracts. And if it says they an change the contract, that's there for a reason.. On 2/2/19 7:07 AM, Seth Mattinen wrote: > On 2/1/19 4:24 PM, Jeremy wrote: >> For the record, the 'sales team' told him that he could just put the >> connections in the name of the building owners instead of in the name >> of the company....sound familiar? Every single location received the >> same certified letter. I am not messing around. I would run as fast >> as I could from that deal.....and I did. > > Yeah I would totally call BS on that. Obviously sales just wanted > someone to sign on the dotted line and they've got theirs, the rest > doesn't matter. > -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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