Ding ding ding!!!  It’s not just the sale but the service after the sale

> On Sep 21, 2020, at 5:20 PM, Lewis Bergman <lewis.berg...@gmail.com> wrote:
> 
> 
> Accidentally sent. At any rate Enterprise pays a good base plus commission to 
> a salesperson dedicated to bringing in new business. After the contract 
> signing they bring in your account manager for a soft handoff and that person 
> takes it home from there. They do a great job of it. So much so I asked them 
> how they were compensated. It breaks down like this:
> 
> New customer sales person gets a good base and if I remember correctly, 15% 
> commission. The account manager gets a 5% of that original.sale. Any new 
> business into that account generates a recurring revenue of 3% for the new 
> customer rep and 5% for the account manager. It created a real team approach 
> I have always found their approach to be a great balance and an example of 
> how to keep that person with what it takes to bring in new customers doing 
> just that and make sure they are rewarded for the long term.
> 
> The salesperson who can win new accounts is many times, not the best person 
> to make sure a customer stays happy.
> 
>> On Mon, Sep 21, 2020 at 4:13 PM Lewis Bergman <lewis.berg...@gmail.com> 
>> wrote:
>> I don't think I mentioned anything about residential or business. I would 
>> assume you would only want/need a sales person for business accounts. Mass 
>> media can handle the residential subs. 10% of gross is a pretty huge number, 
>> but hey, it's your call of course. The trouble comes when they do everything 
>> you asked them to, and you can't afford them. Then what.
>> 
>> I would just be really cautious about residuals and definitely have an 
>> expiration less than that of the contract. But maybe you will have a better 
>> experience than all the salespeople that have worked for me. You can get 
>> someone to maintain $2M worth of accounts for a lot less than $200,000.In 
>> fact, you can likely get 3 people. The issue is once they start making $200k 
>> a year from residual, will they work just as hard to bring you another $2M 
>> or just sit back and coast.
>> 
>> Enterprise Fleet has an interesting approach where they pay the salesperson 
>> 
>>> On Mon, Sep 21, 2020 at 11:41 AM Matt Hoppes 
>>> <mattli...@rivervalleyinternet.net> wrote:
>>> This is for business.   Not residential.
>>> 
>>> On 9/21/20 12:21 PM, Lewis Bergman wrote:
>>> > I wouldn't pay someone bot a month upfront and a residual, but maybe I 
>>> > am greedy. The big thing I think you should watch out for that always 
>>> > scuttles sales people I have apus that way is their residual gets so 
>>> > high they no longer have to get new clients to earn a great living so 
>>> > they eventually stop selling and just work part time maintaining their 
>>> > base and lifestyle.
>>> > 
>>> > At least that is what has happened every time I have tried it. So I 
>>> > would either limit residual to some period of months and only extend it 
>>> > if they both upped their monthly and renewed for a longer term.
>>> > 
>>> > None of that was what you asked and the better softwares will 
>>> > produce commission report for you.
>>> > 
>>> > On Sun, Sep 20, 2020 at 9:38 AM Matt Hoppes 
>>> > <mattli...@rivervalleyinternet.net 
>>> > <mailto:mattli...@rivervalleyinternet.net>> wrote:
>>> > 
>>> >     I’m planning to do 100% of the monthly rate upfront and then 5%
>>> >     ongoing.
>>> > 
>>> >     I figure the more they help the company grow they should be making
>>> >     more too.
>>> > 
>>> >     A 350/month account - that’s only $18 to the sales person.
>>> >     Insignificant to the company, but massive potential for them
>>> >     considering what they are bringing in.
>>> > 
>>> >>     On Sep 20, 2020, at 10:32 AM, Jesse DuPont
>>> >>     <jesse.dup...@celeritycorp.net
>>> >>     <mailto:jesse.dup...@celeritycorp.net>> wrote:
>>> >>
>>> >>      We do it as one time commission - usually 1x or sometimes 2x the
>>> >>     monthly for that sale. We give it to them again on a renewal. We
>>> >>     usually have term contracts so as to ensure the revenue stream
>>> >>     over time since we're paying the commission up front. We haven't
>>> >>     done a recurring commission yet.
>>> >>     
>>> >>
>>> >>     *Jesse DuPont*
>>> >>
>>> >>     Owner / Network Architect
>>> >>     email: jesse.dup...@celeritycorp.net
>>> >>     <mailto:jesse.dup...@celeritycorp.net>
>>> >>     Celerity Networks LLC / Celerity Broadband LLC
>>> >>     Like us! facebook.com/ <http://facebook.com/>celeritynetworksllc____
>>> >>
>>> >>     Like us! facebook.com/ <http://facebook.com/>celeritybroadband
>>> >>
>>> >>     <celeritynetworks-GIF.gif>
>>> >>
>>> >>     On 9/20/20 8:19 AM, Matt Hoppes wrote:
>>> >>>     Does anyone have an excel sheet or other tracking method for a 
>>> >>> commissioned sales person they’d want to share, or share how you do it?
>>> >>>
>>> >>>     We are hiring our first outside sales person. She has a base 
>>> >>> salary, but then gets bonuses based on closed sales, as well as 
>>> >>> recurring commission for accounts that stay.
>>> >>>
>>> >>>     Trying to figure out the best way to track this.
>>> >>
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>>> > 
>>> > 
>>> > 
>>> > -- 
>>> > Lewis Bergman
>>> > 325-439-0533 Cell
>>> > 
>> 
>> 
>> -- 
>> Lewis Bergman
>> 325-439-0533 Cell
> 
> 
> -- 
> Lewis Bergman
> 325-439-0533 Cell
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