we just give everybody a cambium router, currently r195. Default config, specific IP that is DMZ, specific ESSID/WPA Key. (toying with the end user login once we get that side worked out in CnMaestro) They dont like it, or it doesnt cover well enough, they buy their own solution and get support from that vendor. I cant see our customer base take rate being high enough for paid managed wifi to ever offset the costs/support demand. We did deploy our first managed CnPilot AP on a business account recently, thats a no brainer, but they pay more than 5 bucks a month, I think we are charging them 20 and will install and add devices and the need arises. 400 bucks per AP, recover 240/year, offering a unified low support wireless solution thats high enough capacity to justify rate plan increase. But their rate plans alone could justify providing it, the 20 bucks is just cream on top.
On Tue, Dec 1, 2020 at 3:30 PM Sean Heskett <af...@zirkel.us> wrote: > $50 setup per device (router or mesh) > $12/mo Calix router (now U4 or U6 used to deploy 844E) > $5/mo Calix mesh (now U4 used to deploy 804mesh) > > After 3 years of being with Calix we now have ~60% of our subs on our > managed wifi. It's a very easy upsell because when they call with > router/wifi issues we offer them a free trial for 1 to 3 months (depending > on how resistant they are) usually after the first day they see a HUGE > difference and never look back. > > We tell them when you buy our internet service that brings the connection > to your location. When you order our managed wifi that brings the > connection to your devices and we have the ability to troubleshoot and help > keep devices connected. > > If they insist on using their router but call us with issues we politely > tell them to call the router manufacturer for help or subscribe to our > managed wifi service. After one attempt at calling the manufacturer they > usually call us back and sign up for managed wifi. > > we also sell them on the fact that if the hardware ever breaks we'll > replace it for free (as long as it's not damage that broke the hardware ;-) > > > *Sean Heskett* > > *ZIRKEL * > *Internet • WiFi • Phone • TV* > 970-871-8500 x100 - Office > Website <http://www.zirkel.us/> | Facebook > <https://www.facebook.com/ZIRKEL/> > > > On Tue, Dec 1, 2020 at 12:50 PM Jason McKemie < > j.mcke...@veloxinetbroadband.com> wrote: > >> What are you guys charging for a residential managed router, if you're >> not including it in the price of service (mandatory)? >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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