127.0.0.1

On 11/20/2014 1:02 PM, Chuck McCown via Af wrote:
What is the most reliable pingable IP?
*From:* Travis Johnson via Af <mailto:[email protected]>
*Sent:* Thursday, November 20, 2014 12:56 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] Network Monitoring in the 2010's
Then every time Google's DNS goes down, all of your customers will be calling... LOL

Travis

On 11/20/2014 12:52 PM, Chuck McCown via Af wrote:
As determined by DHCP adds a horrible layer of complexity for a cheap and simple device.
How about ping to 8.8.8.8?
*From:* Josh Luthman via Af <mailto:[email protected]>
*Sent:* Thursday, November 20, 2014 12:41 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] Network Monitoring in the 2010's
Red/green light for successful DNS and ping to a server determined by DHCP
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Thu, Nov 20, 2014 at 1:05 PM, Chuck McCown via Af <[email protected] <mailto:[email protected]>> wrote:

    What would be the determining factor?  Ping DNS server OK?
    *From:* Jason McKemie via Af <mailto:[email protected]>
    *Sent:* Thursday, November 20, 2014 11:03 AM
    *To:* [email protected] <mailto:[email protected]>
    *Subject:* Re: [AFMUG] Network Monitoring in the 2010's
    A red/green led would probably suffice for this purpose.
    On Thu, Nov 20, 2014 at 12:01 PM, Gino Villarini via Af
    <[email protected] <mailto:[email protected]>> wrote:

        We need a “device” that plugs between router and internet
        connection with a big screed that says Internet OK! Or
        Internef BAD… filter out calls with customer having issues
        with wifi
        Gino A. Villarini
        President
        Aeronet Wireless Broadband Corp.
        www.aeronetpr.com <http://www.aeronetpr.com>
        @aeronetpr
        From: "[email protected] <mailto:[email protected]>" <[email protected]
        <mailto:[email protected]>>
        Reply-To: "[email protected] <mailto:[email protected]>" <[email protected]
        <mailto:[email protected]>>
        Date: Thursday, November 20, 2014 at 1:47 PM
        To: "[email protected] <mailto:[email protected]>" <[email protected]
        <mailto:[email protected]>>
        Subject: Re: [AFMUG] Network Monitoring in the 2010's
        *An app for my phone?  Yuck
        *Something that pushes to cutomers letting them know we're
        having issues?  Yuck
        *Something that let's the customer verify their particular
        service is good/not? That'd be great!
        *Web portal for billing, easy peasy
        Why a node fails probably won't be detectable by a machine -
        in some cases it's difficult for a person to narrow it down
        (radio, connectors, cables, ethernet, surge, etc) but I'd
        like to see ideas on this of course.
        I use/suggest an outgoing message.  IF the customer is having
        issues and they do call us, they hear we're having issues and
        hang up.  This means that we're not telling 100 people there
        are issues when 25 are effecting ending up with 75 calls next
        month saying we owe them a credit when they had nothing to do
        with an outage.
        Josh Luthman
        Office: 937-552-2340 <tel:937-552-2340>
        Direct: 937-552-2343 <tel:937-552-2343>
        1100 Wayne St
        Suite 1337
        Troy, OH 45373
        On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af
        <[email protected] <mailto:[email protected]>> wrote:

            What I really want is an integrated system that isn't
            stuck in the 90's.

            I want the customer to have an app on their phone that
            tells them when their network is having issues and why.
            I want it to also remind them to pay their bill and
            provide a lazy/easy way to do that.

            I want that same system to have an engineer app that
            tells us when nodes fail and why.

            So if a node goes down and it's important, it should show
            up on my phone and I can take action.
            One of those actions would be to message to outage
            impacted customers the ETA to fix etc.

            Emails from Cacti don't count.



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