I have been putting in 8.8.4.4 as the primary dns server nowadays since it seems to get less traffic.

Matthew Jenkins
SmarterBroadband
[email protected]
530.272.4000

On 11/20/2014 12:04 PM, Jerry Richardson via Af wrote:

Right…

Was pinging 8.8.8.8 last night – 174ms.

Pinged 8.8.4.4 – 12ms.

*From:*Af [mailto:[email protected]] *On Behalf Of *Travis Johnson via Af
*Sent:* Thursday, November 20, 2014 11:57 AM
*To:* [email protected]
*Subject:* Re: [AFMUG] Network Monitoring in the 2010's

Then every time Google's DNS goes down, all of your customers will be calling... LOL

Travis

On 11/20/2014 12:52 PM, Chuck McCown via Af wrote:

    As determined by DHCP adds a horrible layer of complexity for a
    cheap and simple device.

    How about ping to 8.8.8.8?

    *From:*Josh Luthman via Af <mailto:[email protected]>

    *Sent:*Thursday, November 20, 2014 12:41 PM

    *To:*[email protected] <mailto:[email protected]>

    *Subject:*Re: [AFMUG] Network Monitoring in the 2010's

    Red/green light for successful DNS and ping to a server determined
    by DHCP

    Josh Luthman
    Office: 937-552-2340
    Direct: 937-552-2343
    1100 Wayne St
    Suite 1337
    Troy, OH 45373

    On Thu, Nov 20, 2014 at 1:05 PM, Chuck McCown via Af <[email protected]
    <mailto:[email protected]>> wrote:

        What would be the determining factor?  Ping DNS server OK?

        *From:*Jason McKemie via Af <mailto:[email protected]>

        *Sent:*Thursday, November 20, 2014 11:03 AM

        *To:*[email protected] <mailto:[email protected]>

        *Subject:*Re: [AFMUG] Network Monitoring in the 2010's

        A red/green led would probably suffice for this purpose.

        On Thu, Nov 20, 2014 at 12:01 PM, Gino Villarini via Af
        <[email protected] <mailto:[email protected]>> wrote:

            We need a “device” that plugs between router and internet
            connection with a big screed that says Internet OK! Or
            Internef BAD… filter out calls with customer having issues
            with wifi

            Gino A. Villarini

            President

            Aeronet Wireless Broadband Corp.

            www.aeronetpr.com <http://www.aeronetpr.com>

            @aeronetpr

            *From: *"[email protected] <mailto:[email protected]>" <[email protected]
            <mailto:[email protected]>>
            *Reply-To: *"[email protected] <mailto:[email protected]>"
            <[email protected] <mailto:[email protected]>>
            *Date: *Thursday, November 20, 2014 at 1:47 PM
            *To: *"[email protected] <mailto:[email protected]>" <[email protected]
            <mailto:[email protected]>>
            *Subject: *Re: [AFMUG] Network Monitoring in the 2010's

            *An app for my phone?  Yuck

            *Something that pushes to cutomers letting them know we're
            having issues?  Yuck

            *Something that let's the customer verify their particular
            service is good/not? That'd be great!

            *Web portal for billing, easy peasy

            Why a node fails probably won't be detectable by a machine
            - in some cases it's difficult for a person to narrow it
            down (radio, connectors, cables, ethernet, surge, etc) but
            I'd like to see ideas on this of course.

            I use/suggest an outgoing message.  IF the customer is
            having issues and they do call us, they hear we're having
            issues and hang up.  This means that we're not telling 100
            people there are issues when 25 are effecting ending up
            with 75 calls next month saying we owe them a credit when
            they had nothing to do with an outage.

            Josh Luthman
            Office: 937-552-2340 <tel:937-552-2340>
            Direct: 937-552-2343 <tel:937-552-2343>
            1100 Wayne St
            Suite 1337
            Troy, OH 45373

            On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af
            <[email protected] <mailto:[email protected]>> wrote:

                What I really want is an integrated system that isn't
                stuck in the 90's.

                I want the customer to have an app on their phone that
                tells them when their network is having issues and why.
                I want it to also remind them to pay their bill and
                provide a lazy/easy way to do that.

                I want that same system to have an engineer app that
                tells us when nodes fail and why.

                So if a node goes down and it's important, it should
                show up on my phone and I can take action.
                One of those actions would be to message to outage
                impacted customers the ETA to fix etc.

                Emails from Cacti don't count.


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