Customer Service is what generates word of mouth referrals. We had
11,000 wireless customers and we were doing 300+ new installs per
month... over 50% of those were from word of mouth each month.
Travis
On 11/20/2014 2:54 PM, Josh Luthman via Af wrote:
So you're saying definitely not based on customer service...
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Nov 20, 2014 4:49 PM, "Chuck McCown via Af" <[email protected]
<mailto:[email protected]>> wrote:
Pretty sure it was based on revenue stream and the quality of the
network.
Canopy based systems got more than Trango or UBNT etc.
*From:* Josh Luthman via Af <mailto:[email protected]>
*Sent:* Thursday, November 20, 2014 2:45 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] Network Monitoring in the 2010's
I have to think the company was worth more because of location. I
doubt JAB could care less what the quality of tech support was.
Another WISP in Utah was another drop in the bucket.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Nov 20, 2014 4:42 PM, "Chuck McCown via Af" <[email protected]
<mailto:[email protected]>> wrote:
The day is coming when that statement can be verified... ;-)
-----Original Message----- From: Travis Johnson via Af
Microserv. You remember, the company that was 10x larger than
yours and sold to JAB for more, per sub, than any other
company so far. :)
