What devices started using 5 GHz? Every device I've ever used just went to 2.4 first and stayed there.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Nov 21, 2014 at 3:24 PM, Mike Hammett via Af <[email protected]> wrote: > Get better devices? > > In my GF's house, it's about 50/50 2.4 and 5. Same SSID. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > > ------------------------------ > *From: *"Josh Luthman via Af" <[email protected]> > *To: *[email protected] > *Sent: *Friday, November 21, 2014 1:48:42 PM > *Subject: *Re: [AFMUG] Network Monitoring in the 2010's > > I have a Unifi 802.11ac dual band AP in my house. I had the same SSID > (Toobs) for both 2.4 and 5 GHz. Not a single device used 5 GHz. > > I've seen changed the SSID of 5 GHz (Toobs 5ghz) and I now know that my > Xbox one and cell phone will connect to it. It also works better than 2.4 > (noise thing I'm sure). It seems to be there's a lack of a solution to > push things off 2.4 onto 5. I've heard that Ruckus has some trickery to > this that may help. > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Fri, Nov 21, 2014 at 2:43 PM, Rory Conaway via Af <[email protected]> wrote: > >> That’s our policy also. Then we get to manage them. Need a dual band >> AirGateway next that’s less than $100. We are seeing about 40Mbps through >> the AirGateways which is more than most people need but I’m ready for a >> 5GHz version. >> >> >> >> *From:* Af [mailto:[email protected]] *On Behalf Of *That One Guy via >> Af >> *Sent:* Friday, November 21, 2014 10:16 AM >> *To:* [email protected] >> *Subject:* Re: [AFMUG] Network Monitoring in the 2010's >> >> >> >> yeah, air routers are so cheap to give the customer its not worth not >> doing >> >> >> >> On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af <[email protected]> >> wrote: >> >> Hi, >> >> This is why we just included a "free" WiFi router with all of our >> installations. It wasn't a separate item on their bill, it was just part of >> our service. Then we had control of the router, and could actually test >> clear to the router from our NOC. The customers liked it because they >> didn't have to worry about the router, and when it failed we just replaced >> it, no charge. >> >> Again... customer service is what wins the day. :) >> >> Travis >> >> >> >> On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote: >> >> I really question if customers want a device to help them troubleshoot. >> More like if we (a bunch of network admins) were the customer, that’s what >> we’d want. It’s like the guys on Big Bang Theory trying to imagine what a >> regular person would want. >> >> >> >> The hurdle seems to be getting them to pay someone to fix problems in >> their internal network. If you can monetize this by selling an onsite >> support plan, or by dispatching from a separate side of your business that >> charges for service calls, that is good, as long as you can say this is not >> an Internet service problem, it is a customer network problem. Otherwise, >> refer them to a local computer shop that does house calls. >> >> >> >> What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik >> router that comes with free replacement, phone support and onsite support. >> All of a sudden it’s not so interesting to have us solve the problem for >> them. Yet they will go to Best Buy and let the kid talk them into a $200 >> Linksys AC router as the solution to all their problems. I guess that >> points back to me being a poor salesman compared to the kid at Best Buy. >> Probably because I know the managed router is a good deal for the customer, >> so if they don’t want it, I’m only going to push it so hard. While Best >> Buy makes tons more money on a $200 router than they do on a $50 router and >> doesn’t give a rat’s ass what’s good for the customer, so they sell the >> hell out of the expensive router. And people like going to stores and >> buying cool gadgets. Maybe I need to rub some “new car smell” on the >> Mikrotik routers or something. >> >> >> >> So I guess if your proposed gizmo has a “new car smell” or “latest >> iPhone” aura to it, people might buy it. Just make sure that red light >> doesn’t have false detects, or it will just make people complain their >> Internet is down because the red light is on. >> >> >> >> >> >> *From:* David via Af <[email protected]> >> >> *Sent:* Friday, November 21, 2014 9:27 AM >> >> *To:* [email protected] >> >> *Subject:* Re: [AFMUG] Network Monitoring in the 2010's >> >> >> >> Yeah we put a little thought into ours on that behalf. >> The customer will have to go to the trouble of signing up for these >> alerts and it will only show alerts associated with their tower or CPE. >> Even any scheduled work being done on that site. >> Alerts for outages on their connection only is all that will be displayed. >> We are not doing this for anyone on our FSK network only the 450 net. >> We already have the Portal for billing. >> >> On 11/20/2014 11:47 AM, Josh Luthman via Af wrote: >> >> *An app for my phone? Yuck >> >> *Something that pushes to cutomers letting them know we're having >> issues? Yuck >> >> *Something that let's the customer verify their particular service is >> good/not? That'd be great! >> >> *Web portal for billing, easy peasy >> >> >> >> Why a node fails probably won't be detectable by a machine - in some >> cases it's difficult for a person to narrow it down (radio, connectors, >> cables, ethernet, surge, etc) but I'd like to see ideas on this of course. >> >> >> >> I use/suggest an outgoing message. IF the customer is having issues and >> they do call us, they hear we're having issues and hang up. This means >> that we're not telling 100 people there are issues when 25 are effecting >> ending up with 75 calls next month saying we owe them a credit when they >> had nothing to do with an outage. >> >> >> >> >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> >> >> On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af <[email protected]> >> wrote: >> >> What I really want is an integrated system that isn't stuck in the 90's. >> >> I want the customer to have an app on their phone that tells them when >> their network is having issues and why. >> I want it to also remind them to pay their bill and provide a lazy/easy >> way to do that. >> >> I want that same system to have an engineer app that tells us when nodes >> fail and why. >> >> So if a node goes down and it's important, it should show up on my phone >> and I can take action. >> One of those actions would be to message to outage impacted customers the >> ETA to fix etc. >> >> Emails from Cacti don't count. >> >> >> >> >> >> >> >> >> >> >> >> -- >> >> All parts should go together without forcing. You must remember that the >> parts you are reassembling were disassembled by you. Therefore, if you >> can't get them together again, there must be a reason. By all means, do not >> use a hammer. -- IBM maintenance manual, 1925 >> > > >
