iPads are smart enough to do 5 GHz first, that's great!
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Nov 21, 2014 at 3:33 PM, Mike Hammett via Af <[email protected]> wrote: > Currently there's three iPads on 5 Ghz. Stuck on 2.4 now are a printer an > airrouter and an iPad. Of course most people are at work now, so tonight > it'll be a different mix. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > > ------------------------------ > *From: *"Josh Luthman via Af" <[email protected]> > *To: *[email protected] > *Sent: *Friday, November 21, 2014 2:28:25 PM > > *Subject: *Re: [AFMUG] Network Monitoring in the 2010's > > What devices started using 5 GHz? Every device I've ever used just went > to 2.4 first and stayed there. > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Fri, Nov 21, 2014 at 3:24 PM, Mike Hammett via Af <[email protected]> wrote: > >> Get better devices? >> >> In my GF's house, it's about 50/50 2.4 and 5. Same SSID. >> >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions >> http://www.ics-il.com >> >> <https://www.facebook.com/ICSIL> >> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> >> <https://www.linkedin.com/company/intelligent-computing-solutions> >> <https://twitter.com/ICSIL> >> >> ------------------------------ >> *From: *"Josh Luthman via Af" <[email protected]> >> *To: *[email protected] >> *Sent: *Friday, November 21, 2014 1:48:42 PM >> *Subject: *Re: [AFMUG] Network Monitoring in the 2010's >> >> I have a Unifi 802.11ac dual band AP in my house. I had the same SSID >> (Toobs) for both 2.4 and 5 GHz. Not a single device used 5 GHz. >> >> I've seen changed the SSID of 5 GHz (Toobs 5ghz) and I now know that my >> Xbox one and cell phone will connect to it. It also works better than 2.4 >> (noise thing I'm sure). It seems to be there's a lack of a solution to >> push things off 2.4 onto 5. I've heard that Ruckus has some trickery to >> this that may help. >> >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Fri, Nov 21, 2014 at 2:43 PM, Rory Conaway via Af <[email protected]> >> wrote: >> >>> That’s our policy also. Then we get to manage them. Need a dual band >>> AirGateway next that’s less than $100. We are seeing about 40Mbps through >>> the AirGateways which is more than most people need but I’m ready for a >>> 5GHz version. >>> >>> >>> >>> *From:* Af [mailto:[email protected]] *On Behalf Of *That One Guy >>> via Af >>> *Sent:* Friday, November 21, 2014 10:16 AM >>> *To:* [email protected] >>> *Subject:* Re: [AFMUG] Network Monitoring in the 2010's >>> >>> >>> >>> yeah, air routers are so cheap to give the customer its not worth not >>> doing >>> >>> >>> >>> On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af <[email protected]> >>> wrote: >>> >>> Hi, >>> >>> This is why we just included a "free" WiFi router with all of our >>> installations. It wasn't a separate item on their bill, it was just part of >>> our service. Then we had control of the router, and could actually test >>> clear to the router from our NOC. The customers liked it because they >>> didn't have to worry about the router, and when it failed we just replaced >>> it, no charge. >>> >>> Again... customer service is what wins the day. :) >>> >>> Travis >>> >>> >>> >>> On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote: >>> >>> I really question if customers want a device to help them troubleshoot. >>> More like if we (a bunch of network admins) were the customer, that’s what >>> we’d want. It’s like the guys on Big Bang Theory trying to imagine what a >>> regular person would want. >>> >>> >>> >>> The hurdle seems to be getting them to pay someone to fix problems in >>> their internal network. If you can monetize this by selling an onsite >>> support plan, or by dispatching from a separate side of your business that >>> charges for service calls, that is good, as long as you can say this is not >>> an Internet service problem, it is a customer network problem. Otherwise, >>> refer them to a local computer shop that does house calls. >>> >>> >>> >>> What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik >>> router that comes with free replacement, phone support and onsite support. >>> All of a sudden it’s not so interesting to have us solve the problem for >>> them. Yet they will go to Best Buy and let the kid talk them into a $200 >>> Linksys AC router as the solution to all their problems. I guess that >>> points back to me being a poor salesman compared to the kid at Best Buy. >>> Probably because I know the managed router is a good deal for the customer, >>> so if they don’t want it, I’m only going to push it so hard. While Best >>> Buy makes tons more money on a $200 router than they do on a $50 router and >>> doesn’t give a rat’s ass what’s good for the customer, so they sell the >>> hell out of the expensive router. And people like going to stores and >>> buying cool gadgets. Maybe I need to rub some “new car smell” on the >>> Mikrotik routers or something. >>> >>> >>> >>> So I guess if your proposed gizmo has a “new car smell” or “latest >>> iPhone” aura to it, people might buy it. Just make sure that red light >>> doesn’t have false detects, or it will just make people complain their >>> Internet is down because the red light is on. >>> >>> >>> >>> >>> >>> *From:* David via Af <[email protected]> >>> >>> *Sent:* Friday, November 21, 2014 9:27 AM >>> >>> *To:* [email protected] >>> >>> *Subject:* Re: [AFMUG] Network Monitoring in the 2010's >>> >>> >>> >>> Yeah we put a little thought into ours on that behalf. >>> The customer will have to go to the trouble of signing up for these >>> alerts and it will only show alerts associated with their tower or CPE. >>> Even any scheduled work being done on that site. >>> Alerts for outages on their connection only is all that will be >>> displayed. >>> We are not doing this for anyone on our FSK network only the 450 net. >>> We already have the Portal for billing. >>> >>> On 11/20/2014 11:47 AM, Josh Luthman via Af wrote: >>> >>> *An app for my phone? Yuck >>> >>> *Something that pushes to cutomers letting them know we're having >>> issues? Yuck >>> >>> *Something that let's the customer verify their particular service is >>> good/not? That'd be great! >>> >>> *Web portal for billing, easy peasy >>> >>> >>> >>> Why a node fails probably won't be detectable by a machine - in some >>> cases it's difficult for a person to narrow it down (radio, connectors, >>> cables, ethernet, surge, etc) but I'd like to see ideas on this of course. >>> >>> >>> >>> I use/suggest an outgoing message. IF the customer is having issues and >>> they do call us, they hear we're having issues and hang up. This means >>> that we're not telling 100 people there are issues when 25 are effecting >>> ending up with 75 calls next month saying we owe them a credit when they >>> had nothing to do with an outage. >>> >>> >>> >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> >>> >>> On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af <[email protected]> >>> wrote: >>> >>> What I really want is an integrated system that isn't stuck in the 90's. >>> >>> I want the customer to have an app on their phone that tells them when >>> their network is having issues and why. >>> I want it to also remind them to pay their bill and provide a lazy/easy >>> way to do that. >>> >>> I want that same system to have an engineer app that tells us when nodes >>> fail and why. >>> >>> So if a node goes down and it's important, it should show up on my phone >>> and I can take action. >>> One of those actions would be to message to outage impacted customers >>> the ETA to fix etc. >>> >>> Emails from Cacti don't count. >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> -- >>> >>> All parts should go together without forcing. You must remember that the >>> parts you are reassembling were disassembled by you. Therefore, if you >>> can't get them together again, there must be a reason. By all means, do not >>> use a hammer. -- IBM maintenance manual, 1925 >>> >> >> >> > >
