If you say so. As I said...there is a lot of debate on this subject. If you get an ESD it follows the path to ground through the POE and to earth ground.
On Jan 6, 2015 6:34 PM, <cstann...@gmail.com> wrote: > Shielded cable is for protection against high-power RF interference, it > does not correctly protect from ESD as it leads inside the house. The > grounding on your tripod or mast is the protection from ESD and keeps > surges outside the house. > > ------------------------------ > *From: * Jeremy <jeremysmi...@gmail.com> > *Sender: * "Af" <af-boun...@afmug.com> > *Date: *Wed, 7 Jan 2015 01:29:25 +0000 > *To: *<af@afmug.com> > *ReplyTo: * af@afmug.com > *Subject: *Re: [AFMUG] New WISP > > Shielded cable with shielded connectors on every install. I recommend > Shireen on towers and installs. A lot of the guys use UBNT tough cable. > Whatever, just shield and ground. If you cut in wallplates (you > should...it is more professional), use shielded keystone jacks and shielded > patch cables. I use unshielded patch cables from the POE to the router. > This has saved a ton of routers and NICs from ESD because the path to > ground does not extend to the router. You may spend a bit more on supplies > but you will have less service calls. Opinions cary on this subject but I > have worked for a very large company that we all know and this practice > probably cut service calls after lightning storms by 20%. > > On Tue, Jan 6, 2015 at 6:24 PM, Jeremy <jeremysmi...@gmail.com> wrote: > >> I explain it like this: "Routers are made like light bulbs. They are >> pretty much engineered to fail. If you get one that lasts three years you >> are lucky. All routers lock up and need power cycled once in awhile. As >> they get older they start to need it regularly. When it gets to the point >> that you are power cycling your router all the time it is time to buy a new >> router. Don't spend $250 on a router because it will likely fail just as >> quickly as the $70 router." This has saved me so many issues. >> >> On Tue, Jan 6, 2015 at 6:21 PM, Jeremy <jeremysmi...@gmail.com> wrote: >> >>> pwer? "power cycle" their router! >>> >>> On Tue, Jan 6, 2015 at 6:20 PM, Jeremy <jeremysmi...@gmail.com> wrote: >>> >>>> Yeah, seriously though. Cash flow statement is essential. MOST WISPs >>>> fail within three years because they don't make it to cash flow positive >>>> before they run out of operating capital. Do not underestimate your >>>> expenses. Track everything. TRAIN YOUR CUSTOMERS. If you have overages, >>>> bandwidth limitations, ect. let them know up front. Tell every customer to >>>> pwer their router if they don't have Internet (show them how), THEN call >>>> you if that doesn't work. This will save close to 90% of your calls. >>>> >>>> On Tue, Jan 6, 2015 at 6:13 PM, Ken Hohhof <af...@kwisp.com> wrote: >>>> >>>>> Not totally joking. Undercapitalization is a major mistake of most >>>>> startups including WISPs. You need money to make money. >>>>> >>>>> Make a month-by-month plan for your first 2 years and do a cashflow >>>>> spreadsheet. Set targets for how many installs you plan to do each month, >>>>> how much you revenue you will generate, how much you need to spend on >>>>> equipment and recurring expenses. Set milestones for when you can fund >>>>> growth from cashflow, when you have repaid your initial investment or >>>>> loans, when you need to add staff and will the money be there, etc. >>>>> Review >>>>> progress each month and adjust as necessary. But this will help you avoid >>>>> being underfunded to achieve your goals, or not reaching profitability in >>>>> a >>>>> reasonable timeframe. It’s too easy starting out to use a simple >>>>> calculation like I’m paying $500/month for bandwidth and I charge $50 so >>>>> once I get to 10 customers I’m profitable. Then a year later you’re at >>>>> 100 >>>>> customers which seems like success, but you have maxed out your credit >>>>> cards and aren’t drawing a salary and can’t hire a full time installer, >>>>> and >>>>> you need major network upgrades and don’t have the cash. >>>>> >>>>> Also while you don’t need to budget every penny, you need realistic >>>>> estimates of all your costs, not just the big, obvious ones. Like >>>>> assuming >>>>> you take credit cards, some of the revenue will go to processing fees and >>>>> “discount”. You will have some bad debt from customers who don’t pay, and >>>>> you will have some churn if only because people move, get divorced, and >>>>> die. You will go through supplies like cable and hardware for >>>>> installations, and you will spend a certain amount on maintenance. You >>>>> will have costs like insurance and lawyers and accountants and postage and >>>>> utilities. At least come up with a rough number for these, and refine >>>>> based on experience. >>>>> >>>>> If you use your own vehicle, at least pay yourself the IRS standard >>>>> amount for mileage. >>>>> >>>>> Find another WISP nearby and make an arrangement to cover for each >>>>> other in case of sickness or just so you can get away for a few days. >>>>> >>>>> Decide what your business hours are and how to handle calls outside >>>>> business hours. Also decide on a way to notify customers if you have a >>>>> major outage so you aren’t answering the phone when you should be working >>>>> on a problem. For example, a message on your voicemail. >>>>> >>>>> Train your customers from day one. For example, let calls go to >>>>> voicemail after hours and call them back, or they will assume they can >>>>> call >>>>> any time of day or night. Or if you say you will suspend service when >>>>> payment is X days late, do it. If they never get to expecting things, >>>>> they >>>>> won’t be pissed off when you take them away. Like Trevor used to answer >>>>> his cellphone at all hours, now I have to call the office and leave a >>>>> message. Or the service has really gone downhill, I used to get 20 meg >>>>> speeds now I only get 10 (even though they are on a 5 meg plan). Or I >>>>> used >>>>> to wait 3 months and then pay up, now if I’m 5 days late, they cut me off. >>>>> Better to set their expectations early. >>>>> >>>>> >>>>> *From:* Jeremy <jeremysmi...@gmail.com> >>>>> *Sent:* Tuesday, January 06, 2015 6:34 PM >>>>> *To:* af@afmug.com >>>>> *Subject:* Re: [AFMUG] New WISP >>>>> >>>>> >>>>> Have a million dollars. Cash. >>>>> On Jan 6, 2015 5:23 PM, "Josh Luthman" <j...@imaginenetworksllc.com> >>>>> wrote: >>>>> >>>>>> Get a billing system. Powercode or whatever. >>>>>> >>>>>> Don't finance customers that can't pay up front, wastes billing time >>>>>> instead of installing more customers. >>>>>> >>>>>> Don't use your cell phone for the office. Get a hosted PBX. Close >>>>>> the shop so you don't get burnt out, have other people and or a call >>>>>> center. >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> On Jan 6, 2015 7:21 PM, "Trevor Bough" <trevorbo...@gmail.com> wrote: >>>>>> >>>>>>> Hi guys, long time listener, first time caller. I'm looking at >>>>>>> starting a new rural WISP and was wondering if you guys could share >>>>>>> some of >>>>>>> the things you wish you had known when you started out. Things to >>>>>>> absolutely stay away from, things that you didn't think of first, but >>>>>>> made >>>>>>> your life 10x easier, etc. Any info would be greatly appreciated! >>>>>>> >>>>>> >>>> >>> >> >
