Sure wish I was.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Mar 26, 2015 11:44 PM, "Ken Hohhof" <af...@kwisp.com> wrote:

>   You both forgot the “j/k” at the end.
> Oh crap, you’re not kidding, are you?
>
>  *From:* Josh Luthman <j...@imaginenetworksllc.com>
> *Sent:* Thursday, March 26, 2015 9:17 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Speed questions
>
>
> I had a lady complain she was only getting 9.8 and 1.85 on a 10x2
> connection.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> On Mar 26, 2015 10:09 PM, "Mark - Myakka Technologies" <m...@mailmt.com>
> wrote:
>
>> Adam,
>>
>> Had a guy complain because his speed test was 24.5mbps on a 25mbps
>> plan.  In his mind the extra 0.5 mbps is what was causing his Apple TV
>> to buffer.  Took forever to convince him his Apple TV was buffering
>> because it was on the other side of the house from the wireless
>> router.
>>
>> --
>> Best regards,
>> Mark                            mailto:m...@mailmt.com
>>
>> Myakka Technologies, Inc.
>> www.MyakkaTech.com
>>
>> Proud Sponsor of the Myakka City Relay For Life
>> http://www.RelayForLife.org/MyakkaCityFL
>>
>> Please Donate at
>> http://main.acsevents.org/site/TR/RelayForLife/RFLFY12FL?team_id=1030009&pg=team&fr_id=37555
>> ------
>>
>> Thursday, March 26, 2015, 9:57:19 PM, you wrote:
>>
>>
>> AM>  This is probably the pessimist in me speaking, but I was
>> AM> thinking    along similar lines.
>>
>> AM>  Something they're doing doesn't work, and in their mind speed is
>> the    problem.ᅵ
>>
>>
>>
>> AM> On 3/26/2015 9:26 PM, Ken Hohhof wrote:
>>
>>
>>
>>
>>
>>
>>
>>
>> AM> Some people want to see a 25/3 speedtest just in case, or
>> AM> because someone told them so, or for bragging rights, or
>> AM> because they think speedtest.net is an epic game.
>>
>> AM> ᅵ
>>
>> AM> A trend that is annoying me is some guy in the country
>> AM> who doesnï¿œt even know how to turn on a computer has a new
>> AM> girlfriend or his kid has moved back in, and is complaining
>> AM> that his Internet sucks because of low speedtest numbers.ᅵ
>> AM> Just one of many complaints about having to move out from
>> AM> town, along with well and septic and mice and no Starbucks.
>>
>> AM> ᅵ
>>
>> AM> Then there are the people who are complaining about
>> AM> slowness that wonᅵt be fixed by faster Internet.ᅵ Like the
>> AM> trucker who has a partial load and puts his itinerary into a
>> AM> ᅵload boardᅵ site to find other loads he can pick up along
>> AM> the way.ᅵ Itᅵs a big database and itᅵs thinking.ᅵ Faster
>> AM> Internet is not going to fix that.
>>
>> AM> ᅵ
>>
>> AM> Or you could have a problem that youᅵre unaware of.ᅵ It
>> AM> might be worthwhile picking a few of the complainers and
>> AM> going out and having them demonstrate what the problem is.ᅵ
>> AM> Are they trying to watch HD video on their new smart TV
>> AM> which is telling them their Internet is too slow?ᅵ Are they
>> AM> having DNS lookup problems?ᅵ Do they have crappy, dying
>> AM> routers or WiFi problems?ᅵ Maybe an Ethernet surge protector
>> AM> partially blown and they have really bad Ethernet errors?ᅵ
>> AM> Iï¿œve had people say my Internet is slow, and I ask them how
>> AM> slow, and they say ï¿œIï¿œve been waiting 2 days for Google to
>> AM> loadᅵ.ᅵ Thatᅵs like Monty Python and the parrot thatᅵs just
>> AM> sleeping, or pining for the fjords.
>>
>> AM> ᅵ
>>
>>
>>
>> AM> ᅵ
>>
>>
>> AM> From:Glen Waldrop
>>
>> AM> Sent: Thursday, March 26, 2015 5:54 PM
>>
>> AM> mailto:to%3...@afmug.com <to%3...@afmug.com>
>>
>> AM> Subject: Re: [AFMUG] Speed questions
>>
>>
>>
>> AM> ᅵ
>>
>>
>>
>> AM> I've done that. They're just not big users. They *need*       faster
>> just because.
>>
>> AM> ᅵ
>>
>> AM> I need to upgrade my tower soon, but the rest are well        fed and
>> barely eating.
>>
>> AM> ᅵ
>>
>> AM> I can pull up the usage graphs and see every time I go
>> AM> out onsite or work on someone's computer. The entire tower
>> AM> usage increases significantly just because of me.
>>
>> AM> ᅵ
>>
>> AM> You'd figure 20 households would use more bandwidth           than
>> one IT guy on the clock.
>>
>> AM> ᅵ
>>
>> AM> ᅵ
>>
>> AM> ᅵ
>>
>> AM> ᅵ
>>
>>
>> AM> ----- Original Message -----
>>
>> AM> From:Jerry Richardson
>>
>> AM> mailto:to%3...@afmug.com <to%3...@afmug.com>
>>
>> AM> Sent: Thursday, March 26, 2015 5:46 PM
>>
>> AM> Subject: Re: [AFMUG] Speed questions
>>
>> AM> ᅵ
>>
>>
>> AM> Lift your limiters for a                    night and see
>> AM> what the network does.ᅵ That will give                    you an
>> AM> idea of where you need to upgrade
>>
>>
>> AM> ᅵ
>>
>>
>> AM> You may have a choke point                    between the
>> AM> AP?s and the Internet you aren?t aware                    of so
>> AM> the user traffic is being limited but not in
>> AM> the way you might think.
>>
>>
>> AM> ᅵ
>>
>>
>>
>> AM> Jerry R
>>
>>
>>
>> AM> ᅵ
>>
>>
>>
>>
>> AM> From: Af [mailto:af-boun...@afmug.com] On Behalf              Of
>> Glen Waldrop
>> AM>   Sent: Thursday, March 26, 2015 3:43 PM
>> AM>   mailto:to%3...@afmug.com <to%3...@afmug.com>
>> AM>   Subject: [AFMUG] Speed questions
>>
>>
>>
>>
>> AM> ᅵ
>>
>>
>>
>> AM> I've got a handful of                      customers that are
>> AM> requesting higher speeds. We                      currently offer
>> AM> 4Mbps to the customer. Only a few                      even come
>> AM> close to using that. I've got three                      towers
>> AM> that don't even hit 4Mbps on a 5 minute
>> AM> average, much less individual customers.
>>
>>
>>
>>
>> AM> ᅵ
>>
>>
>>
>>
>> AM> I've got three customers in                      particular
>> AM> that hardly ever use the Internet and
>> AM> constantly harrang me for higher speeds.
>>
>> AM>  I'm upgrading everything anyway, so it is just a
>> AM> matter of time, but how do you guys handle that?
>>
>> AM>  I could turn up their speed and sell them 10Mbps
>> AM> fairly easily, but they're not even hitting my
>> AM> 4Mbps limit 99% of the time. I'm seeing this
>> AM> biting me in the ass either way I go.
>>
>>
>>
>>
>> AM> ᅵ
>>
>>
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>>
>> AM> ᅵ
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>>
>>
>> ---
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