Those of you who provide Mikrotik routers, do you run into customers insisting 
they must press the WPS button to set up their wireless printer, smart TV, etc. 
rather than typing in the WPA key?

It does look like the new home oriented line of Mikrotiks have such a button.  
Personally, I detest WPS, but try to convince a customer who is reading the 
setup instructions for their latest toy.


From: Rory Conaway 
Sent: Sunday, May 31, 2015 6:09 PM
To: [email protected] 
Subject: Re: [AFMUG] Customer owned wireless routers

Our support ends at the cable that plugs into the router.  If we see the 
connection be made.  We are done and we suggest they buy ours.  Considering 
that 80% of the customers have our routers, it’s worked pretty well.  Based on 
the fact consumer routers have gone up in price, it’s created a profit point 
for us.

 

Rory

 

From: Af [mailto:[email protected]] On Behalf Of Josh Luthman
Sent: Sunday, May 31, 2015 11:46 AM
To: [email protected]
Subject: Re: [AFMUG] Customer owned wireless routers

 

We don't support their stove like we don't support their wireless router.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On May 31, 2015 2:14 PM, <[email protected]> wrote:

Do any of you guys have policies for customer owned wireless routers if they 
dont get wireless routers from you?

If you do whats your policy for this?

Tim

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