Don’t sell routers, lease them with support.

From: Lewis Bergman 
Sent: Sunday, May 31, 2015 9:11 PM
To: [email protected] 
Subject: Re: [AFMUG] Customer owned wireless routers

Jab charges I think

On May 31, 2015 8:20 PM, "Keefe John" <[email protected]> wrote:

  If they buy your router how much do you support it?  Is that support free?


  On 5/31/2015 6:09 PM, Rory Conaway wrote:

    Our support ends at the cable that plugs into the router.  If we see the 
connection be made.  We are done and we suggest they buy ours.  Considering 
that 80% of the customers have our routers, it’s worked pretty well.  Based on 
the fact consumer routers have gone up in price, it’s created a profit point 
for us.



    Rory



    From: Af [mailto:[email protected]] On Behalf Of Josh Luthman
    Sent: Sunday, May 31, 2015 11:46 AM
    To: [email protected]
    Subject: Re: [AFMUG] Customer owned wireless routers



    We don't support their stove like we don't support their wireless router.

    Josh Luthman
    Office: 937-552-2340
    Direct: 937-552-2343
    1100 Wayne St
    Suite 1337
    Troy, OH 45373

    On May 31, 2015 2:14 PM, <[email protected]> wrote:

    Do any of you guys have policies for customer owned wireless routers if 
they dont get wireless routers from you?

    If you do whats your policy for this?

    Tim


Reply via email to