How involved do you get?
Do you setup NAT/Firewall rules if requested?
On 5/31/2015 10:44 PM, Rory Conaway wrote:
One time fee, unlimited warranty as long as they are on the system, we
double the cost so AirGateway-LR’s are $60, AirRouter-HP’s $120. We
stopped selling AirRouters. We also offer a long-range rubber-duckie
antenna for an additional $20. What we save in tech support time is
huge because we can manage them all. What we save on image from
crappy routers is even bigger.
Rory
*From:*Af [mailto:[email protected]] *On Behalf Of *Lewis Bergman
*Sent:* Sunday, May 31, 2015 7:12 PM
*To:* [email protected]
*Subject:* Re: [AFMUG] Customer owned wireless routers
Jab charges I think
On May 31, 2015 8:20 PM, "Keefe John" <[email protected]
<mailto:[email protected]>> wrote:
If they buy your router how much do you support it? Is that support free?
On 5/31/2015 6:09 PM, Rory Conaway wrote:
Our support ends at the cable that plugs into the router. If we
see the connection be made. We are done and we suggest they buy
ours. Considering that 80% of the customers have our routers,
it’s worked pretty well. Based on the fact consumer routers have
gone up in price, it’s created a profit point for us.
Rory
*From:*Af [mailto:[email protected]] *On Behalf Of *Josh Luthman
*Sent:* Sunday, May 31, 2015 11:46 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] Customer owned wireless routers
We don't support their stove like we don't support their wireless
router.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On May 31, 2015 2:14 PM, <[email protected]
<mailto:[email protected]>> wrote:
Do any of you guys have policies for customer owned wireless
routers if they dont get wireless routers from you?
If you do whats your policy for this?
Tim
